Customer Service Jobs in National City, CA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 54 Jobs
Furer Organization

Customer Service Representative ( Remote )

Join our esteemed team at Furer Organization as a Customer Service representative! This exceptional opportunity is a remote position specifically open to applicants residing in California....

Remote Work

Customer Service Representative - Patient Registration

  • Alpine, CA (23 miles from National City, CA)
  • 7 hours ago
  • Alpine, CA (23 miles from National City, CA)
  • 7 hours ago

As our Customer Service Representative, you'll work to help our patients check into the hospital....

Veterinary Client Service Representative - Emergency

  • La Mesa, CA (8 miles from National City, CA)
  • 12 hours ago
  • La Mesa, CA (8 miles from National City, CA)
  • 12 hours ago

Veterinary Client Service Representative - Emergency Day Shift/Swing Shift, Full - Time La Mesa, California Pet Emergency and Specialty East County is looking for an ExperiencedVeterinary Client...

Customer Service Associate - Temporary

  • San Diego, CA (6 miles from National City, CA)
  • 19 hours ago
  • San Diego, CA (6 miles from National City, CA)
  • 19 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Care Representative - SHP Operations - Day Shift - Per Diem

  • San Diego, CA (6 miles from National City, CA)
  • 1 day ago
  • San Diego, CA (6 miles from National City, CA)
  • 1 day ago

Essential Functions Access patient data Documents all calls in the IDX Customer Service Module immediately....

Customer Service Representative - La Jolla University Town Center

  • San Diego, CA (6 miles from National City, CA)
  • 1 day ago
  • San Diego, CA (6 miles from National City, CA)
  • 1 day ago

Job Description This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and...

Customer Service Representative

  • San Diego, CA (6 miles from National City, CA)
  • 2 days ago
  • San Diego, CA (6 miles from National City, CA)
  • 2 days ago

Job duties will include: Inbound phone sales and customer service (not commission based sales and no quotas) Email responses to sales and customer service inquiries Processing paperwork for new orders...

Customer Service Representative

  • San Diego, CA (6 miles from National City, CA)
  • 2 days ago
  • San Diego, CA (6 miles from National City, CA)
  • 2 days ago

About the Company - Established State Farm Agent in Rancho Bernardo area looking for a licensed and experienced Customer Service Representative to provide outstanding service to our customers....

Retail Customer Service Associate

  • Santee, CA (14 miles from National City, CA)
  • 2 days ago
  • Santee, CA (14 miles from National City, CA)
  • 2 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Care Representative - IM

  • San Diego, CA (6 miles from National City, CA)
  • 2 days ago
  • San Diego, CA (6 miles from National City, CA)
  • 2 days ago

Utilize Zoom to provide efficient face-to-face customer service. Provide valuable feedback to the Product team based on client interactions....

Customer Service Representative

  • San Diego, CA (6 miles from National City, CA)
  • 3 days ago
  • San Diego, CA (6 miles from National City, CA)
  • 3 days ago

Performs a range of administrative and customer service tasks, providing valuable support to the hospital....

Customer Service Agent

  • San Diego, CA (6 miles from National City, CA)
  • 4 days ago
  • San Diego, CA (6 miles from National City, CA)
  • 4 days ago

Role Summary The Customer Service Agent is responsible for assisting guests with travel needs at Alaska Airlines (AS)....

Airport Customer Service Agent

  • San Diego, CA (6 miles from National City, CA)
  • 5 days ago
  • San Diego, CA (6 miles from National City, CA)
  • 5 days ago

Airport Customer Service Agent CASAN - NK, 3707 N Harbor Dr, San Diego, California, United States of America Req #84 Tuesday, June 11, 2024 Job Summary As a customer service agent you are the first...

Customer Service Representative - Orleck

  • San Diego, CA (6 miles from National City, CA)
  • 6 days ago
  • San Diego, CA (6 miles from National City, CA)
  • 6 days ago

Responsibilities: A Day in the Life of a Customer Service Representative: As a Customer Service Representative, you will be responsible for providing customer service to all prospective and current...

Customer Service Representative

  • San Diego, CA (6 miles from National City, CA)
  • 6 days ago
  • San Diego, CA (6 miles from National City, CA)
  • 6 days ago

Engage with clients in a professional and friendly manner, listening actively to their concerns, and provide solutions in line with the companys customer service policies....

Demographic Data for National City, CA

Moving to National City, CA? Find some basic demographic data about National City, CA below.

Local
National
57,849
1,337
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Udemy
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Register to search for more online courses. >>>

Title Synonyms

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Salary for Customer Service Jobs in National City, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in National City, CA offer the following education background
High School or GED
35.4%
Bachelor's Degree
25.0%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in National City, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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