Customer Service Jobs in Newport Beach, CA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 94 Jobs

Customer Service Representative

  • Placentia, CA (19 miles from Newport Beach, CA)
  • 5 hours ago
  • Placentia, CA (19 miles from Newport Beach, CA)
  • 5 hours ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Healthcare Customer Service Representative

  • Anaheim, CA (19 miles from Newport Beach, CA)
  • 7 hours ago
  • Anaheim, CA (19 miles from Newport Beach, CA)
  • 7 hours ago

One (1) to three (3) years of customer service experience required. Claims payor experience preferred, but not required....

Retail Customer Service Supervisor

  • Yorba Linda, CA (20 miles from Newport Beach, CA)
  • 19 hours ago
  • Yorba Linda, CA (20 miles from Newport Beach, CA)
  • 19 hours ago

Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....

Customer Service Representative

  • Anaheim, CA (19 miles from Newport Beach, CA)
  • 22 hours ago
  • Anaheim, CA (19 miles from Newport Beach, CA)
  • 22 hours ago

Proficiency in using customer service software, CRM systems, and Microsoft Office Suite. Salary Description $22.75-$29.00...

Customer Service Representative

  • Laguna Beach, CA (4 miles from Newport Beach, CA)
  • 1 day ago
  • Laguna Beach, CA (4 miles from Newport Beach, CA)
  • 1 day ago

Express Employment in Laguna hills is recruiting for an Evaluation to Hire Customer Service Representative position available for a bilingual/Spanish candidate (strongly suggested)....

Customer Service Representative

  • Irvine, CA (11 miles from Newport Beach, CA)
  • 1 day ago
  • Irvine, CA (11 miles from Newport Beach, CA)
  • 1 day ago

We are seeking a motivated and customer-focused individual to join our team as a Customer Service Representative....

Bilingual Spanish-Customer Service Representative - Healthcare

  • Irvine, CA (11 miles from Newport Beach, CA)
  • 1 day ago
  • Irvine, CA (11 miles from Newport Beach, CA)
  • 1 day ago

Bilingual Spanish-Customer Service Representative - Healthcare Irvine, CA 92604 Job Function: Call Center Job Number: 406395 Job Description Johnson Service Group (JSG) is seeking Customer Service Representative...

Remote Work

Customer Service Representative (Bilingual- Spanish)

  • Santa Ana, CA (10 miles from Newport Beach, CA)
  • 1 day ago
  • Santa Ana, CA (10 miles from Newport Beach, CA)
  • 1 day ago

Customer Service Representatives are routinely cross-trained to assist in the Treasury and Customer Service Divisions three City Hall based sections: Municipal Utilities Services, Tax and Licensing,...

Customer Service Associate - Temporary

  • Placentia, CA (19 miles from Newport Beach, CA)
  • 1 day ago
  • Placentia, CA (19 miles from Newport Beach, CA)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Costa Mesa, CA (7 miles from Newport Beach, CA)
  • 1 day ago
  • Costa Mesa, CA (7 miles from Newport Beach, CA)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Care Representative

  • Santa Ana, CA (10 miles from Newport Beach, CA)
  • 1 day ago
  • Santa Ana, CA (10 miles from Newport Beach, CA)
  • 1 day ago

The candidate must have at least 2-3 years of experience in a customer service role, with excellent communication and problem-solving skills....

Full Time Customer Service Associate

  • Mission Viejo, CA (16 miles from Newport Beach, CA)
  • 2 days ago
  • Mission Viejo, CA (16 miles from Newport Beach, CA)
  • 2 days ago

Were looking for a talented and driven Customer Service Associate to join our team and help us deliver the best to our valued customers. --- **Job Description:** As a Customer Service Associate, youll...

Customer Service Representative

  • Irvine, CA (11 miles from Newport Beach, CA)
  • 2 days ago
  • Irvine, CA (11 miles from Newport Beach, CA)
  • 2 days ago

Full job description Customer Service Call Center is Looking for Motivated Professionals! We are seeking highly motivated Customer Care associates!...

Customer Service Associate

  • Laguna Niguel, CA (4 miles from Newport Beach, CA)
  • 2 days ago
  • Laguna Niguel, CA (4 miles from Newport Beach, CA)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service II - Exchanges & returns

  • Costa Mesa, CA (7 miles from Newport Beach, CA)
  • 2 days ago
  • Costa Mesa, CA (7 miles from Newport Beach, CA)
  • 2 days ago

The anticipated posting closing date is on or around 3/5/25 QUALIFICATIONS • 1 year sales or customer service experience preferred • High School Diploma or equivalent The starting rate/ salary for this...

Demographic Data for Newport Beach, CA

Moving to Newport Beach, CA? Find some basic demographic data about Newport Beach, CA below.

Local
National
39,536,271
996,598

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Udemy
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Register to search for more online courses. >>>

Title Synonyms

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Salary for Customer Service Jobs in Newport Beach, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Newport Beach, CA offer the following education background
High School or GED
35.4%
Bachelor's Degree
25.0%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Newport Beach, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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