Customer Service Jobs in Northridge, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Supervisor
- Culver City, CA (18 miles from Northridge, CA)
- 1 day ago
- Culver City, CA (18 miles from Northridge, CA)
- 1 day ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
Customer Service Representative
- Inglewood, CA (22 miles from Northridge, CA)
- 2 days ago
- Inglewood, CA (22 miles from Northridge, CA)
- 2 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Valencia, CA (14 miles from Northridge, CA)
- 2 days ago
- Valencia, CA (14 miles from Northridge, CA)
- 2 days ago
Are you a Customer Service Representative? Do you have 2+ years of customer serivce and order entry experience? We may have a position for you!...
Customer Service Representative (Manufacturing)
- Thousand Oaks, CA (20 miles from Northridge, CA)
- 3 days ago
- Thousand Oaks, CA (20 miles from Northridge, CA)
- 3 days ago
Job Requirements: Bilingual in English in Spanish strongly preferred 2+ years of customer service experience in a manufacturing environment Strong communication and problem-solving skills Experience...
Customer Service Associate - Temporary
- Van Nuys, CA (5 miles from Northridge, CA)
- 3 days ago
- Van Nuys, CA (5 miles from Northridge, CA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Veterinary Client Service Representative
- Culver City, CA (18 miles from Northridge, CA)
- 3 days ago
- Culver City, CA (18 miles from Northridge, CA)
- 3 days ago
Answering high volume calls Checking emails Our Ideal Candidate: Must have 2 years of customer service experience & veterinary experience Excellent communication skills Be a team player Self-driven...
Customer Service Representative - Inbound Call Center
- Santa Monica, CA (15 miles from Northridge, CA)
- 3 days ago
- Santa Monica, CA (15 miles from Northridge, CA)
- 3 days ago
duties as assigned Qualifications 1- 2 years experience with Call Center/Customer Service/Accounting skills involving problem solving and ability to react quickly and professionally ensuring client...
LP Customer Service Associate II TJ Maxx Tarzana Full Time
- Tarzana, CA (2 miles from Northridge, CA)
- 4 days ago
- Tarzana, CA (2 miles from Northridge, CA)
- 4 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
LP Customer Service Associate II TJ Maxx Westchester Full Time
- Westchester, CA (21 miles from Northridge, CA)
- 4 days ago
- Westchester, CA (21 miles from Northridge, CA)
- 4 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- San Fernando, CA (7 miles from Northridge, CA)
- 4 days ago
- San Fernando, CA (7 miles from Northridge, CA)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Studio City, CA (12 miles from Northridge, CA)
- 4 days ago
- Studio City, CA (12 miles from Northridge, CA)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Pasadena, CA (24 miles from Northridge, CA)
- 4 days ago
- Pasadena, CA (24 miles from Northridge, CA)
- 4 days ago
The Customer Service Associate will provide counter sales, phone assistance, and other help to our customers. Be instrumental in building our business....
Retail Customer Experience Associate, Northridge Fashion Center - Full Time
- Northridge, CA
- 4 days ago
- Northridge, CA
- 4 days ago
Be part of an amazing story. Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and...
Sales & Customer Service Associate
- Valencia, CA (14 miles from Northridge, CA)
- 5 days ago
- Valencia, CA (14 miles from Northridge, CA)
- 5 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
- Valencia, CA (14 miles from Northridge, CA)
- 5 days ago
- Valencia, CA (14 miles from Northridge, CA)
- 5 days ago
Shield HealthCare is looking for a Call Center Customer Service Agent to assist our customers with their telephone orders (no selling required)....
Demographic Data for Northridge, CA
Moving to Northridge, CA? Find some basic demographic data about Northridge, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Northridge, CA
Highest Education Level
Customer Services in Northridge, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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