Customer Service Jobs in Northridge, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Burbank, CA (14 miles from Northridge, CA)
- 5 hours ago
- Burbank, CA (14 miles from Northridge, CA)
- 5 hours ago
Role Summary: The Customer Service Agent is responsible for assisting guests with travel needs at Alaska Airlines (AS)....
Customer Service Representative
- Culver City, CA (18 miles from Northridge, CA)
- 6 days ago
- Culver City, CA (18 miles from Northridge, CA)
- 6 days ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
- Inglewood, CA (22 miles from Northridge, CA)
- 1 hour ago
- Inglewood, CA (22 miles from Northridge, CA)
- 1 hour ago
service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store...
Customer Experience Associate, CX2
- El Segundo, CA (23 miles from Northridge, CA)
- 21 hours ago
- El Segundo, CA (23 miles from Northridge, CA)
- 21 hours ago
Collaborate with the Team to streamline our customer service processes and policies to ensure continuous improvement....
Customer Service Representative
- Canoga Park, CA (3 miles from Northridge, CA)
- 1 day ago
- Canoga Park, CA (3 miles from Northridge, CA)
- 1 day ago
Service Center Canoga Park JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting...
Customer Service Representative
- Beverly Hills, CA (14 miles from Northridge, CA)
- 1 day ago
- Beverly Hills, CA (14 miles from Northridge, CA)
- 1 day ago
WHO WE ARE The City of Beverly Hills has a long-standing reputation for providing superior customer service to residents, businesses, and visitors....
Bilingual Customer Service Representative
- Moorpark, CA (18 miles from Northridge, CA)
- 1 day ago
- Moorpark, CA (18 miles from Northridge, CA)
- 1 day ago
Bilingual Customer Service Representative Job Title: Customer Service Representative Location: Moorpark, CA Pay: $22/HR Schedule: Monday to Friday, 9:00 AM - 5:30 PM Company: Express Employment Job...
Retail Customer Service Associate
- Beverly Hills, CA (14 miles from Northridge, CA)
- 2 days ago
- Beverly Hills, CA (14 miles from Northridge, CA)
- 2 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Representative (Patient Registration)
- Fillmore, CA (20 miles from Northridge, CA)
- 2 days ago
- Fillmore, CA (20 miles from Northridge, CA)
- 2 days ago
As our Customer Service Representative, you'll work to help our patients check into the hospital....
CUSTOMER SERVICE REPRESENTATIVE (Full-Time & Part-Time)
- San Fernando, CA (7 miles from Northridge, CA)
- 2 days ago
- San Fernando, CA (7 miles from Northridge, CA)
- 2 days ago
POSITION OVERVIEW CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for Customer Service Representative to support inbound customer service, help desk, technical...
Customer Service Representative
- Santa Clarita, CA (17 miles from Northridge, CA)
- 2 days ago
- Santa Clarita, CA (17 miles from Northridge, CA)
- 2 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative HIGH PAY $20-25/HR
- Encino, CA (5 miles from Northridge, CA)
- 3 days ago
- Encino, CA (5 miles from Northridge, CA)
- 3 days ago
We are committed to providing high-quality solar solutions and exceptional customer service....
FC Client Service Representative, Gateway Financial Center, Spanish Preferred
- Glendale, CA (15 miles from Northridge, CA)
- 3 days ago
- Glendale, CA (15 miles from Northridge, CA)
- 3 days ago
Job Description: Job Description: This job is responsible for providing a positive client experience that leads to improved client satisfaction. Key responsibilities include processing...
Financial Center Client Service Representative
- Pasadena, CA (24 miles from Northridge, CA)
- 3 days ago
- Pasadena, CA (24 miles from Northridge, CA)
- 3 days ago
Job Description: Job Description: This job is responsible for providing a positive client experience that leads to improved client satisfaction. Key responsibilities include processing...
Customer Service Representative
- Canyon Country, CA (14 miles from Northridge, CA)
- 5 days ago
- Canyon Country, CA (14 miles from Northridge, CA)
- 5 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Demographic Data for Northridge, CA
Moving to Northridge, CA? Find some basic demographic data about Northridge, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Northridge, CA
Highest Education Level
Customer Services in Northridge, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reception
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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