Customer Service Jobs in Oakland, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Pharmacy Customer Service Associate
- Concord, CA (16 miles from Oakland, CA)
- 9 hours ago
- Concord, CA (16 miles from Oakland, CA)
- 9 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Care Representative I
- Walnut Creek, CA (10 miles from Oakland, CA)
- 12 hours ago
- Walnut Creek, CA (10 miles from Oakland, CA)
- 12 hours ago
Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information....
Retail Customer Service Associate
- San Leandro, CA (5 miles from Oakland, CA)
- 12 hours ago
- San Leandro, CA (5 miles from Oakland, CA)
- 12 hours ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
- Palo Alto, CA (23 miles from Oakland, CA)
- 1 day ago
- Palo Alto, CA (23 miles from Oakland, CA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Client Service Representative in Walnut Creek, CA
- Walnut Creek, CA (10 miles from Oakland, CA)
- 1 day ago
- Walnut Creek, CA (10 miles from Oakland, CA)
- 1 day ago
SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in...
Airport Customer Service Agent
- San Francisco, CA (11 miles from Oakland, CA)
- 2 days ago
- San Francisco, CA (11 miles from Oakland, CA)
- 2 days ago
Airport Customer Service Agent San Francisco, CA 94128, USA Req #1392 Tuesday, July 16, 2024 Job Summary As a customer service agent you are the first impression of a passengers airport experience....
Retail Customer Experience Associate, Stanford Shopping Center - Full Time
- Palo Alto, CA (23 miles from Oakland, CA)
- 2 days ago
- Palo Alto, CA (23 miles from Oakland, CA)
- 2 days ago
Be part of an amazing story. Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and...
Cashier / Customer Service Representative
- San Mateo, CA (15 miles from Oakland, CA)
- 2 days ago
- San Mateo, CA (15 miles from Oakland, CA)
- 2 days ago
Were currently looking for a dependable and friendly Cashier / Customer Service Representative to join our team....
Customer Service Representative 1, #6541
- San Carlos, CA (19 miles from Oakland, CA)
- 4 days ago
- San Carlos, CA (19 miles from Oakland, CA)
- 4 days ago
Participates in training related to customer service work processes, procedures, skills and safety to ensure optimum customer service....
Lead Retail Customer Service Associate
- Colma, CA (13 miles from Oakland, CA)
- 4 days ago
- Colma, CA (13 miles from Oakland, CA)
- 4 days ago
service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...
Loss Prevention Customer Service Associate
- San Mateo, CA (15 miles from Oakland, CA)
- 4 days ago
- San Mateo, CA (15 miles from Oakland, CA)
- 4 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Customer Service Associate - Temporary
- El Cerrito, CA (10 miles from Oakland, CA)
- 4 days ago
- El Cerrito, CA (10 miles from Oakland, CA)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Fremont, CA (19 miles from Oakland, CA)
- 5 days ago
- Fremont, CA (19 miles from Oakland, CA)
- 5 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
U-Box Customer Care Representative (CDL)
- San Rafael, CA (20 miles from Oakland, CA)
- 5 days ago
- San Rafael, CA (20 miles from Oakland, CA)
- 5 days ago
Compensation Range: 19 to 40 Hourly Location: 1205 Francisco Bl E, San Rafael, California 94901 United States of America Have you ever wished the open road could be your office? If so, then...
Customer Service Representative
- San Francisco, CA (11 miles from Oakland, CA)
- 6 days ago
- San Francisco, CA (11 miles from Oakland, CA)
- 6 days ago
service in an innovative industry Qualifications : Bachelor's degree or equivalent work experience 2+ years in a fast-paced customer service role (technology, hospitality, or healthcare) Strong independent...
Remote WorkDemographic Data for Oakland, CA
Moving to Oakland, CA? Find some basic demographic data about Oakland, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Oakland, CA
Highest Education Level
Customer Services in Oakland, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- Texas Alcoholic Beverage Commission Certified
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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