Customer Service Jobs in Oakville, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Santa Rosa, CA (20 miles from Oakville, CA)
- 5 days ago
- Santa Rosa, CA (20 miles from Oakville, CA)
- 5 days ago
Strong evidence of great customer service via phone, e-mail, fax or web modalities....
Customer Service Representative
- Napa, CA (9 miles from Oakville, CA)
- 6 days ago
- Napa, CA (9 miles from Oakville, CA)
- 6 days ago
Customer Service Representative Healdsburg, CA Our client is looking for a customer service representative looking for their next position!...
Pharmacy Customer Service Associate
- Santa Rosa, CA (20 miles from Oakville, CA)
- 8 days ago
- Santa Rosa, CA (20 miles from Oakville, CA)
- 8 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate
- Santa Rosa, CA (20 miles from Oakville, CA)
- 10 days ago
- Santa Rosa, CA (20 miles from Oakville, CA)
- 10 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Amazon Locker+ Customer Service Associate
- Santa Rosa, CA (20 miles from Oakville, CA)
- 16 days ago
- Santa Rosa, CA (20 miles from Oakville, CA)
- 16 days ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...
- Santa Rosa, CA (20 miles from Oakville, CA)
- 18 days ago
- Santa Rosa, CA (20 miles from Oakville, CA)
- 18 days ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Customer Service Representative
- Rohnert Park, CA (18 miles from Oakville, CA)
- 19 days ago
- Rohnert Park, CA (18 miles from Oakville, CA)
- 19 days ago
Demonstrating a commitment to continuous learning in veterinary administration, with a strong focus on customer service. Making quality decisions to choose the most appropriate course of action....
Customer Service Representative
- Santa Rosa, CA (20 miles from Oakville, CA)
- 27 days ago
- Santa Rosa, CA (20 miles from Oakville, CA)
- 27 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Fairfield, CA (23 miles from Oakville, CA)
- 45+ days ago
- Fairfield, CA (23 miles from Oakville, CA)
- 45+ days ago
As the name suggests, your main priority is to provide great customer service....
70182-LP Customer Service Associate II
- Vallejo, CA (18 miles from Oakville, CA)
- 45+ days ago
- Vallejo, CA (18 miles from Oakville, CA)
- 45+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative 1
- Santa Rosa, CA (20 miles from Oakville, CA)
- 60+ days ago
- Santa Rosa, CA (20 miles from Oakville, CA)
- 60+ days ago
Participates in training related to customer service work processes, procedures, skills and safety to ensure optimum customer service....
Customer Service Representative
- Fairfield, CA (23 miles from Oakville, CA)
- 90+ days ago
- Fairfield, CA (23 miles from Oakville, CA)
- 90+ days ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
Customer Service Representative
- Santa Rosa, CA (20 miles from Oakville, CA)
- 30+ days ago
- Santa Rosa, CA (20 miles from Oakville, CA)
- 30+ days ago
Chevron Corporation Customer Service Representative in SANTA ROSA , California Excited to grow your career?...
Universal Customer Service Representative I
- Fairfield, CA (23 miles from Oakville, CA)
- 60+ days ago
- Fairfield, CA (23 miles from Oakville, CA)
- 60+ days ago
Weekly working hours: 40 As Customer Service Representative, responds to customer telephone inquiries by direct action or referral questions & requests....
- Vallejo, CA (18 miles from Oakville, CA)
- 90+ days ago
- Vallejo, CA (18 miles from Oakville, CA)
- 90+ days ago
Qualifications: Ability to build rapport with members Customer Service Skills Time management Basic Computer knowledge What we offer: Full time Work from home Benefits: Medical & Dental Flexible hours...
Remote WorkCustomer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Oakville, CA
Highest Education Level
Customer Services in Oakville, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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