Customer Service Jobs in Oceanside, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Escondido, CA (23 miles from Oceanside, CA)
- 8 days ago
- Escondido, CA (23 miles from Oceanside, CA)
- 8 days ago
Were looking for Customer Service Professionals for our San Diego, CA office. This role is for people who want to provide our policyholders the excellent customer service they want and need....
- Oceanside, CA (8 miles from Oceanside, CA)
- 9 hours ago
- Oceanside, CA (8 miles from Oceanside, CA)
- 9 hours ago
Who You Are 1-2 years customer service experience with manufacturing products. 2-3 years related experience and/or training. High school diploma....
Lead Customer Service Representative
- Vista, CA (11 miles from Oceanside, CA)
- 2 days ago
- Vista, CA (11 miles from Oceanside, CA)
- 2 days ago
Store 2701984: 795 Shadow Ridge Dr, Vista, California 92083 Availability - Shift/Days Full time Day Shift - All Days Lead Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative with Microsoft Dynamics Exp.
- Oceanside, CA
- 2 days ago
- Oceanside, CA
- 2 days ago
Customer Service Representative Temp to Hire Pay: $29.00 Salary: $60,320.00 Oceanside, CA Job Summary: The Customer Service Representative will be responsible for providing exceptional support to our...
Remote Customer Service Representative
- Carlsbad, CA (11 miles from Oceanside, CA)
- 2 days ago
- Carlsbad, CA (11 miles from Oceanside, CA)
- 2 days ago
We have multiple opportunities open for Work From Home Customer Service Representatives. Earn $19.00/hr, ($16.00/hr base plus bonuses) when youre hitting your sales goals....
Remote WorkCustomer Service Representative
- Encinitas, CA (19 miles from Oceanside, CA)
- 3 days ago
- Encinitas, CA (19 miles from Oceanside, CA)
- 3 days ago
Minimum of 1-year experience in a customer service role or retail sales experience. Must have ability to resolve problems quickly and professionally....
Customer Service Representative (Bilingual)
- Vista, CA (11 miles from Oceanside, CA)
- 3 days ago
- Vista, CA (11 miles from Oceanside, CA)
- 3 days ago
Overview As a Customer Service Representative, you'll build connections and offer a wide range of products and services to our diverse customer base....
Customer Service Representative
- Dana Point, CA (22 miles from Oceanside, CA)
- 4 days ago
- Dana Point, CA (22 miles from Oceanside, CA)
- 4 days ago
Description The Customer Service Representative coordinates and facilitates customer service requests, provides back up to team members, and completes special projects as directed by management staff...
Pharmacy Customer Service Associate
- Encinitas, CA (19 miles from Oceanside, CA)
- 5 days ago
- Encinitas, CA (19 miles from Oceanside, CA)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Carlsbad, CA (11 miles from Oceanside, CA)
- 5 days ago
- Carlsbad, CA (11 miles from Oceanside, CA)
- 5 days ago
If you have a passion for customer service and a genuine love for animals, we want to hear from you!...
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
LP Customer Service Associate II
- Murrieta, CA (15 miles from Oceanside, CA)
- 6 days ago
- Murrieta, CA (15 miles from Oceanside, CA)
- 6 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Encinitas, CA (19 miles from Oceanside, CA)
- 7 days ago
- Encinitas, CA (19 miles from Oceanside, CA)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate
- Encinitas, CA (19 miles from Oceanside, CA)
- 10 days ago
- Encinitas, CA (19 miles from Oceanside, CA)
- 10 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
- Rancho Santa Fe, CA (21 miles from Oceanside, CA)
- 11 days ago
- Rancho Santa Fe, CA (21 miles from Oceanside, CA)
- 11 days ago
These are skills that our Customer Service Representatives gain and refine with each client/visitor interaction....
Demographic Data for Oceanside, CA
Moving to Oceanside, CA? Find some basic demographic data about Oceanside, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Oceanside, CA
Highest Education Level
Customer Services in Oceanside, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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