Customer Service Jobs in Ontario, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Irvine, CA (22 miles from Ontario, CA)
- 6 hours ago
- Irvine, CA (22 miles from Ontario, CA)
- 6 hours ago
Full job description Customer Service Call Center is Looking for Motivated Professionals! We are seeking highly motivated Customer Care associates!...
Warehouse Customer Service Representative
- Riverside, CA (16 miles from Ontario, CA)
- 6 hours ago
- Riverside, CA (16 miles from Ontario, CA)
- 6 hours ago
Maintains current and accurate procedure book which details the processing requirements for each account; prepares any report concerning customer services activities and performs other customer service...
Customer Service Representative
- Anaheim, CA (23 miles from Ontario, CA)
- 10 hours ago
- Anaheim, CA (23 miles from Ontario, CA)
- 10 hours ago
Seeking a proactive, detail-oriented Customer Service Representative in Anaheim, CA for a contract opportunity....
Qualifications Required qualifications: Customer Service experience in a fast-paced office setting. Ability to handle a high call volume in a professional and courteous manner....
Customer Service Representative
- Irvine, CA (22 miles from Ontario, CA)
- 19 hours ago
- Irvine, CA (22 miles from Ontario, CA)
- 19 hours ago
Job Summary: The Customer Service Representative is responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of the company's...
Customer Care Representative I
- Garden Grove, CA (24 miles from Ontario, CA)
- 19 hours ago
- Garden Grove, CA (24 miles from Ontario, CA)
- 19 hours ago
Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information....
Pharmacy Customer Service Associate
- Whittier, CA (21 miles from Ontario, CA)
- 1 day ago
- Whittier, CA (21 miles from Ontario, CA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Riverside, CA (16 miles from Ontario, CA)
- 1 day ago
- Riverside, CA (16 miles from Ontario, CA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Call Center Customer Service Representative (Tax Prep Support Specialist)
- Santa Ana, CA (24 miles from Ontario, CA)
- 1 day ago
- Santa Ana, CA (24 miles from Ontario, CA)
- 1 day ago
Call Center Customer Service Representative (Tax Prep Support Specialist) Job Details Job Location Flex CA Office - Santa Ana, CA Position Type Full Time Salary Range $18.00 - $18.00 Base+Commission...
Veterinary Client Service Representative
- Garden Grove, CA (24 miles from Ontario, CA)
- 2 days ago
- Garden Grove, CA (24 miles from Ontario, CA)
- 2 days ago
The Garden Grove Dog and Cat Hospital is looking for a Full-Time Veterinary Client Service Representative to join our busy multi-doctor practice located in Garden Grove. Being a receptionist in...
Veterinary Client Service Representative - Part-Time
- Garden Grove, CA (24 miles from Ontario, CA)
- 2 days ago
- Garden Grove, CA (24 miles from Ontario, CA)
- 2 days ago
The Garden Grove Dog and Cat Hospital is looking for a Part-Time Veterinary Client Service Representative to join our busy multi-doctor practice located in Garden Grove. Being a receptionist in...
This is a great opportunity to gain skill and knowledge in the field of Customer Service- Bilingual Customer Service Must be experienced in the following: 2 year of experience in customer service or...
Customer Service Representative
- Covina, CA (14 miles from Ontario, CA)
- 2 days ago
- Covina, CA (14 miles from Ontario, CA)
- 2 days ago
Grand Avenue, Covina, California 91724 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....
Western Growers Family of Companies Careers - Bilingual CCPU Customer Service Representative I
- Irvine, CA (22 miles from Ontario, CA)
- 2 days ago
- Irvine, CA (22 miles from Ontario, CA)
- 2 days ago
Job Description Summary Under the direction of the Senior Supervisor, Customer Service, the bilingual Child Care Providers United (CCPU) customer service representative provides consultive telephonic...
Customer Service Representative
- Irvine, CA (22 miles from Ontario, CA)
- 3 days ago
- Irvine, CA (22 miles from Ontario, CA)
- 3 days ago
Customer Service Representative Irvine, California Overview Our business is making customers happy! We're bringing humanity to business....
Demographic Data for Ontario, CA
Moving to Ontario, CA? Find some basic demographic data about Ontario, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Ontario, CA
Highest Education Level
Customer Services in Ontario, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »