Customer Service Jobs in Palo Alto, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- San Leandro, CA (18 miles from Palo Alto, CA)
- 9 days ago
- San Leandro, CA (18 miles from Palo Alto, CA)
- 9 days ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Part Time Customer Service and Sales Associate
- San Jose, CA (15 miles from Palo Alto, CA)
- 10 hours ago
- San Jose, CA (15 miles from Palo Alto, CA)
- 10 hours ago
The Part Time Customer Service and Sales Associate is an essential member of the Hertz Local Edition team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our...
Customer Service Representative II (Part-time 20 hours/week), Retail Banking (Santa Clara, CA)
- Santa Clara, CA (12 miles from Palo Alto, CA)
- 10 hours ago
- Santa Clara, CA (12 miles from Palo Alto, CA)
- 10 hours ago
Area: Customer Service (Sales)...
Customer Service Representative Tier 1
- Newark, CA (7 miles from Palo Alto, CA)
- 10 hours ago
- Newark, CA (7 miles from Palo Alto, CA)
- 10 hours ago
Provide feedback on the efficiency of the customer service process....
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Customer Service Representative - Wire
- Union City, CA (12 miles from Palo Alto, CA)
- 10 hours ago
- Union City, CA (12 miles from Palo Alto, CA)
- 10 hours ago
As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction....
Pharmacy Customer Service Associate
- Millbrae, CA (17 miles from Palo Alto, CA)
- 11 hours ago
- Millbrae, CA (17 miles from Palo Alto, CA)
- 11 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- South San Francisco, CA (21 miles from Palo Alto, CA)
- 12 hours ago
- South San Francisco, CA (21 miles from Palo Alto, CA)
- 12 hours ago
Assist customers by effectively resolving all customer service issues....
Customer Experience Associate I
- San Jose, CA (15 miles from Palo Alto, CA)
- 12 hours ago
- San Jose, CA (15 miles from Palo Alto, CA)
- 12 hours ago
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
Customer Service Agent - San Jose Airport
- San Jose, CA (15 miles from Palo Alto, CA)
- 12 hours ago
- San Jose, CA (15 miles from Palo Alto, CA)
- 12 hours ago
Minimum of 1 year experience handling customer service functions. A minimum of basic level experience and understanding of a PC and Microsoft Office Products required....
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Pleasanton, CA (21 miles from Palo Alto, CA)
- 19 hours ago
- Pleasanton, CA (21 miles from Palo Alto, CA)
- 19 hours ago
You're dedicated to selling and delivering a customer service experience that is unlike any other....
- Menlo Park, CA (2 miles from Palo Alto, CA)
- 1 day ago
- Menlo Park, CA (2 miles from Palo Alto, CA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Experience Associate, Tysons Corner Center - Full Time
- San Mateo, CA (12 miles from Palo Alto, CA)
- 2 days ago
- San Mateo, CA (12 miles from Palo Alto, CA)
- 2 days ago
Id : REQ_580364, Title : Retail Customer Experience Associate, Tysons Corner Center - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...060,...
Customer Service Representative
- San Jose, CA (15 miles from Palo Alto, CA)
- 3 days ago
- San Jose, CA (15 miles from Palo Alto, CA)
- 3 days ago
We are hiring Customer Service Representative. Our Large Medical Device Client is looking for Customer Service Representative....
- Daly City, CA (23 miles from Palo Alto, CA)
- 4 days ago
- Daly City, CA (23 miles from Palo Alto, CA)
- 4 days ago
As the name suggests, your main priority is to provide great customer service....
Lead Retail Customer Service Associate
- San Leandro, CA (18 miles from Palo Alto, CA)
- 4 days ago
- San Leandro, CA (18 miles from Palo Alto, CA)
- 4 days ago
service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...
Demographic Data for Palo Alto, CA
Moving to Palo Alto, CA? Find some basic demographic data about Palo Alto, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Palo Alto, CA
Highest Education Level
Customer Services in Palo Alto, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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