Customer Service Jobs in Palo Alto, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Amazon Locker+ Customer Service Associate
- Los Altos, CA (5 miles from Palo Alto, CA)
- 3 hours ago
- Los Altos, CA (5 miles from Palo Alto, CA)
- 3 hours ago
Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
- Daly City, CA (23 miles from Palo Alto, CA)
- 14 hours ago
- Daly City, CA (23 miles from Palo Alto, CA)
- 14 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- San Jose, CA (15 miles from Palo Alto, CA)
- 1 day ago
- San Jose, CA (15 miles from Palo Alto, CA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- San Jose, CA (15 miles from Palo Alto, CA)
- 2 days ago
- San Jose, CA (15 miles from Palo Alto, CA)
- 2 days ago
Overview Imperial Dade, a leading North American distributor, has a Customer Service Representative role available in San Jose, CA!...
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Customer Service Representative
- San Jose, CA (15 miles from Palo Alto, CA)
- 3 days ago
- San Jose, CA (15 miles from Palo Alto, CA)
- 3 days ago
Overview The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their...
Customer Service Representative
- Oakland, CA (23 miles from Palo Alto, CA)
- 3 days ago
- Oakland, CA (23 miles from Palo Alto, CA)
- 3 days ago
Performs a range of administrative and customer service tasks, providing valuable support to the hospital....
Lead Customer Service Representative
- Santa Clara, CA (12 miles from Palo Alto, CA)
- 4 days ago
- Santa Clara, CA (12 miles from Palo Alto, CA)
- 4 days ago
Education High school diploma or equivalent required with minimum four years of customer service experience A 4-year degree with a minimum of one year customer service experience Knowledge, Skills,...
Customer Service Agent - San Jose Airport
- San Jose, CA (15 miles from Palo Alto, CA)
- 4 days ago
- San Jose, CA (15 miles from Palo Alto, CA)
- 4 days ago
Minimum of 1 year experience handling customer service functions. A minimum of basic level experience and understanding of a PC and Microsoft Office Products required....
Customer Success Representative - Healthcare
- San Jose, CA (15 miles from Palo Alto, CA)
- 4 days ago
- San Jose, CA (15 miles from Palo Alto, CA)
- 4 days ago
If so, join Nutanix as a Customer Success Representative and be part of a dynamic team that delivers exceptional customer service, improves retention, and drives revenue growth....
Customer Service Representative
- Mountain View, CA (5 miles from Palo Alto, CA)
- 4 days ago
- Mountain View, CA (5 miles from Palo Alto, CA)
- 4 days ago
Customer Service Associate Position Type: 10 months contract Location: Mountain View, CA Pay : $30/Hr....
Pharmacy Customer Service Associate
- Mountain View, CA (5 miles from Palo Alto, CA)
- 5 days ago
- Mountain View, CA (5 miles from Palo Alto, CA)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative 1
- Sunnyvale, CA (8 miles from Palo Alto, CA)
- 5 days ago
- Sunnyvale, CA (8 miles from Palo Alto, CA)
- 5 days ago
Customer Service Associate Duration: 6+ months Location Sunnyvale, CA 94043 (3 days Onsite) Description: As part of the Customer Service Team, you will provide front-line support to our customer's...
- Oakland, CA (23 miles from Palo Alto, CA)
- 5 days ago
- Oakland, CA (23 miles from Palo Alto, CA)
- 5 days ago
This role blends customer service, account management, and sales support in a fast-paced creative environment....
Amazon Locker+ Customer Service Associate
- Redwood City, CA (5 miles from Palo Alto, CA)
- 6 days ago
- Redwood City, CA (5 miles from Palo Alto, CA)
- 6 days ago
Amazon Locker+ Customer Returns Associate** **Job Overview** You're on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at...
Customer Service Representative
- Oakland, CA (23 miles from Palo Alto, CA)
- 6 days ago
- Oakland, CA (23 miles from Palo Alto, CA)
- 6 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Demographic Data for Palo Alto, CA
Moving to Palo Alto, CA? Find some basic demographic data about Palo Alto, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Palo Alto, CA
Highest Education Level
Customer Services in Palo Alto, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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