Customer Service Jobs in Pleasanton, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Amazon Locker+ Customer Service Associate
- Palo Alto, CA (21 miles from Pleasanton, CA)
- 8 hours ago
- Palo Alto, CA (21 miles from Pleasanton, CA)
- 8 hours ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...
- San Jose, CA (20 miles from Pleasanton, CA)
- 17 hours ago
- San Jose, CA (20 miles from Pleasanton, CA)
- 17 hours ago
Learn more about becoming a Customer Service Agent and the FAQs: careers.southwestair.com/customer-service-agents....
Retail Customer Service Associate
- Santa Clara, CA (21 miles from Pleasanton, CA)
- 19 hours ago
- Santa Clara, CA (21 miles from Pleasanton, CA)
- 19 hours ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Full Time - Customer Service Associate - Tool Rental - Opening
- Concord, CA (23 miles from Pleasanton, CA)
- 19 hours ago
- Concord, CA (23 miles from Pleasanton, CA)
- 19 hours ago
Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's....
RETIREMENT CUSTOMER SERVICE REPRESENTATIVE 2 University of California Office of the President
- Oakland, CA (21 miles from Pleasanton, CA)
- 1 day ago
- Oakland, CA (21 miles from Pleasanton, CA)
- 1 day ago
Experience Required Qualifications Minimum 2 years Customer Service, Written Correspondence and developing written responses to customer inquiries....
- Oakland, CA (21 miles from Pleasanton, CA)
- 1 day ago
- Oakland, CA (21 miles from Pleasanton, CA)
- 1 day ago
We're looking for... 2+ years in customer service or a fast-paced support environment in a variety of support channels Fluent in English (additional languages a plus)....
Remote WorkCustomer Service Associate - Temporary
- Mountain View, CA (19 miles from Pleasanton, CA)
- 2 days ago
- Mountain View, CA (19 miles from Pleasanton, CA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Operations Assistant/Customer Service Representative
- Redwood City, CA (24 miles from Pleasanton, CA)
- 2 days ago
- Redwood City, CA (24 miles from Pleasanton, CA)
- 2 days ago
**Job Opportunity: Operations Assistant/Customer Service Representative (CSR)** Bayhill Equine is looking for a full-time Operations Assistant/Customer Service Representative (CSR) to join our team!...
Customer Service Representative
- San Jose, CA (20 miles from Pleasanton, CA)
- 2 days ago
- San Jose, CA (20 miles from Pleasanton, CA)
- 2 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Livermore, CA (14 miles from Pleasanton, CA)
- 3 days ago
- Livermore, CA (14 miles from Pleasanton, CA)
- 3 days ago
Customer Service Representative WAXIE Sanitary Supply - 3.2 Livermore, CA Job Details Full-time $18 - $25 an hour 6 hours ago Qualifications Sales Customer service Cash handling Communication skills...
Retail Customer Experience Associate, Lehigh Valley - Full Time
- Concord, CA (23 miles from Pleasanton, CA)
- 4 days ago
- Concord, CA (23 miles from Pleasanton, CA)
- 4 days ago
Id : REQ_552107, Title : Retail Customer Experience Associate, Lehigh Valley - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...103,...
- Oakland, CA (21 miles from Pleasanton, CA)
- 5 days ago
- Oakland, CA (21 miles from Pleasanton, CA)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Sunnyvale, CA (19 miles from Pleasanton, CA)
- 5 days ago
- Sunnyvale, CA (19 miles from Pleasanton, CA)
- 5 days ago
Title: Customer Service Agent Location: Sunnyvale, CA (Hybrid) Duration: Longterm Contract Job Description Key Responsibilities: 1....
Pharmacy Customer Service Associate
- Santa Clara, CA (21 miles from Pleasanton, CA)
- 7 days ago
- Santa Clara, CA (21 miles from Pleasanton, CA)
- 7 days ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....
Savers / Value Village Careers - Customer Service Associate
- Walnut Creek, CA (19 miles from Pleasanton, CA)
- 9 days ago
- Walnut Creek, CA (19 miles from Pleasanton, CA)
- 9 days ago
We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: The opportunity to celebrate uniqueness....
Demographic Data for Pleasanton, CA
Moving to Pleasanton, CA? Find some basic demographic data about Pleasanton, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Pleasanton, CA
Highest Education Level
Customer Services in Pleasanton, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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