Customer Service Jobs in Rancho Cucamonga, CA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 69 Jobs

Customer Service Representative

  • Diamond Bar, CA (16 miles from Rancho Cucamonga, CA)
  • 8 hours ago
  • Diamond Bar, CA (16 miles from Rancho Cucamonga, CA)
  • 8 hours ago

Update customer information in the customer service database during and after each contact....

Customer Service Associate

  • La Puente, CA (21 miles from Rancho Cucamonga, CA)
  • 8 hours ago
  • La Puente, CA (21 miles from Rancho Cucamonga, CA)
  • 8 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • La Puente, CA (21 miles from Rancho Cucamonga, CA)
  • 8 hours ago
  • La Puente, CA (21 miles from Rancho Cucamonga, CA)
  • 8 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Riverside, CA (16 miles from Rancho Cucamonga, CA)
  • 17 hours ago
  • Riverside, CA (16 miles from Rancho Cucamonga, CA)
  • 17 hours ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Representative

  • Fontana, CA (9 miles from Rancho Cucamonga, CA)
  • 21 hours ago
  • Fontana, CA (9 miles from Rancho Cucamonga, CA)
  • 21 hours ago

Job Description The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities....

Part Time - Outlet Customer Service Associate - Flexible

  • San Bernardino, CA (17 miles from Rancho Cucamonga, CA)
  • 1 day ago
  • San Bernardino, CA (17 miles from Rancho Cucamonga, CA)
  • 1 day ago

Customer Service Provides SMART customer service at all times through the daily execution of Lowe's Outlets Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting...

Customer Service Representative Needed - In-Person - Full Time

  • Riverside, CA (16 miles from Rancho Cucamonga, CA)
  • 2 days ago
  • Riverside, CA (16 miles from Rancho Cucamonga, CA)
  • 2 days ago

This is very much a team environment; customer service is at the center as the direct contact between production and our clients....

Client Service Representative

  • Ontario, CA (6 miles from Rancho Cucamonga, CA)
  • 3 days ago
  • Ontario, CA (6 miles from Rancho Cucamonga, CA)
  • 3 days ago

If you are interested in working in a modern hospital with great doctors, experienced staff members and state of the art equipment, then look no further. VCA California Veterinary Specialists here...

Customer Service Representative

  • Montclair, CA (8 miles from Rancho Cucamonga, CA)
  • 4 days ago
  • Montclair, CA (8 miles from Rancho Cucamonga, CA)
  • 4 days ago

Establishes customer service standards. Monitors customer satisfaction. Promotes customer focus. Provides training in customer service delivery....

Customer Service Representative

  • Rialto, CA (12 miles from Rancho Cucamonga, CA)
  • 5 days ago
  • Rialto, CA (12 miles from Rancho Cucamonga, CA)
  • 5 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative - Retail

  • Rancho Cucamonga, CA
  • 5 days ago
  • Rancho Cucamonga, CA
  • 5 days ago

As a Customer Service Representative working onsite in Rancho Cucamonga, CA, you’ll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken....

Customer Care Representative

  • Ontario, CA (6 miles from Rancho Cucamonga, CA)
  • 5 days ago
  • Ontario, CA (6 miles from Rancho Cucamonga, CA)
  • 5 days ago

Previous experience within customer service within a manufacturing / production environment would be a plus....

Customer Service Sales Associate (Work from Home)

  • San Bernardino, CA (17 miles from Rancho Cucamonga, CA)
  • 6 days ago
  • San Bernardino, CA (17 miles from Rancho Cucamonga, CA)
  • 6 days ago

We're seeking a dynamic Customer Service Sales Associate to join our team and help us deliver outstanding service while driving sales and revenue growth....

Remote Work

Customer Service Representative

  • San Dimas, CA (12 miles from Rancho Cucamonga, CA)
  • 6 days ago
  • San Dimas, CA (12 miles from Rancho Cucamonga, CA)
  • 6 days ago

ADP is hiring a Client Service & Product Support Specialist -- Tax. Are you ready to join a company offering career advancement opportunities throughout your career journey? Do you want to join a...

Customer Service Representative - Bilingual - Overnights

  • Norco, CA (15 miles from Rancho Cucamonga, CA)
  • 6 days ago
  • Norco, CA (15 miles from Rancho Cucamonga, CA)
  • 6 days ago

Bilingual Customer Service Representative - Overnights Pay from $27 to $32 per hour with significant growth and earning potential!...

Demographic Data for Rancho Cucamonga, CA

Moving to Rancho Cucamonga, CA? Find some basic demographic data about Rancho Cucamonga, CA below.


Local
National
174,640
4,975
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Rancho Cucamonga, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Rancho Cucamonga, CA offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.2%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Rancho Cucamonga, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »