Customer Service Jobs in Rancho Cucamonga, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Loma Linda, CA (19 miles from Rancho Cucamonga, CA)
- 1 hour ago
- Loma Linda, CA (19 miles from Rancho Cucamonga, CA)
- 1 hour ago
Job Description The Customer Service Representative will handle all aspects of servicing accounts including but not limited to order processing and invoicing, inventory management and control, processing...
Entry Level Customer Service Associate
- San Bernardino, CA (17 miles from Rancho Cucamonga, CA)
- 21 hours ago
- San Bernardino, CA (17 miles from Rancho Cucamonga, CA)
- 21 hours ago
Service Associate Work within a team and provide guidance if needed on their assigned accounts Entry Level Customer Service Associate Requirements: 1-2 years experience in a customer service or sales...
Customer Service Representative
- Chino, CA (13 miles from Rancho Cucamonga, CA)
- 22 hours ago
- Chino, CA (13 miles from Rancho Cucamonga, CA)
- 22 hours ago
Description Manage a large amount of Inbound calls, in a timely matter, while delivering great customer service....
Customer Service Representative
- Placentia, CA (23 miles from Rancho Cucamonga, CA)
- 23 hours ago
- Placentia, CA (23 miles from Rancho Cucamonga, CA)
- 23 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Retail Customer Service Supervisor
- Yorba Linda, CA (21 miles from Rancho Cucamonga, CA)
- 1 day ago
- Yorba Linda, CA (21 miles from Rancho Cucamonga, CA)
- 1 day ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
Lead Office/Customer Service Representative - Ambulatory - Full Time - Days -8hr Badillo
- Covina, CA (18 miles from Rancho Cucamonga, CA)
- 1 day ago
- Covina, CA (18 miles from Rancho Cucamonga, CA)
- 1 day ago
J ob S u mma r y The office/customer service lead is responsible for assisting with answering phone calls on an ad hoc basis as well as handle any calls needing further escalation....
Customer Service Associate - Temporary
- Highland, CA (24 miles from Rancho Cucamonga, CA)
- 1 day ago
- Highland, CA (24 miles from Rancho Cucamonga, CA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Bloomington, CA (12 miles from Rancho Cucamonga, CA)
- 2 days ago
- Bloomington, CA (12 miles from Rancho Cucamonga, CA)
- 2 days ago
The purpose of the Customer Service Representative role is to ensure all the data entry, scheduling updates, and shipping documents are processed accurately to support daily warehouse operations and...
Customer Service Representative- Temp Conversion
- Rialto, CA (12 miles from Rancho Cucamonga, CA)
- 2 days ago
- Rialto, CA (12 miles from Rancho Cucamonga, CA)
- 2 days ago
Summary: In the position of Customer Service Rep you will be Responsible for processing sales orders....
Retail Customer Service Associate
- Riverside, CA (16 miles from Rancho Cucamonga, CA)
- 3 days ago
- Riverside, CA (16 miles from Rancho Cucamonga, CA)
- 3 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Warehouse Customer Service Representative
- Riverside, CA (16 miles from Rancho Cucamonga, CA)
- 3 days ago
- Riverside, CA (16 miles from Rancho Cucamonga, CA)
- 3 days ago
Maintains current and accurate procedure book which details the processing requirements for each account; prepares any report concerning customer services activities and performs other customer service...
- Riverside, CA (16 miles from Rancho Cucamonga, CA)
- 4 days ago
- Riverside, CA (16 miles from Rancho Cucamonga, CA)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Bilingual Customer Service Representative
- Ontario, CA (6 miles from Rancho Cucamonga, CA)
- 5 days ago
- Ontario, CA (6 miles from Rancho Cucamonga, CA)
- 5 days ago
This is a great opportunity to gain skill and knowledge in the field of Customer Service- Bilingual Customer Service Must be experienced in the following: 2 year of experience in customer service or...
Customer Service Representative
- Covina, CA (18 miles from Rancho Cucamonga, CA)
- 5 days ago
- Covina, CA (18 miles from Rancho Cucamonga, CA)
- 5 days ago
Grand Avenue, Covina, California 91724 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....
Entry Level Customer Service Associate
- Riverside, CA (16 miles from Rancho Cucamonga, CA)
- 6 days ago
- Riverside, CA (16 miles from Rancho Cucamonga, CA)
- 6 days ago
Service Associate Work within a team and provide guidance if needed on their assigned accounts Entry Level Customer Service Associate Requirements: 1-2 years experience in a customer service or sales...
Demographic Data for Rancho Cucamonga, CA
Moving to Rancho Cucamonga, CA? Find some basic demographic data about Rancho Cucamonga, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Rancho Cucamonga, CA
Highest Education Level
Customer Services in Rancho Cucamonga, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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