Customer Service Jobs in Redlands, CA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 45 Jobs

Entry Level Customer Service Associate

  • San Bernardino, CA (10 miles from Redlands, CA)
  • moments ago
  • San Bernardino, CA (10 miles from Redlands, CA)
  • moments ago

Service Associate Work within a team and provide guidance if needed on their assigned accounts Entry Level Customer Service Associate Requirements: 1-2 years experience in a customer service or sales...

Pharmacy Customer Service Associate

  • Moreno Valley, CA (9 miles from Redlands, CA)
  • 1 day ago
  • Moreno Valley, CA (9 miles from Redlands, CA)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Highland, CA (8 miles from Redlands, CA)
  • 1 day ago
  • Highland, CA (8 miles from Redlands, CA)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Bloomington, CA (14 miles from Redlands, CA)
  • 1 day ago
  • Bloomington, CA (14 miles from Redlands, CA)
  • 1 day ago

The purpose of the Customer Service Representative role is to ensure all the data entry, scheduling updates, and shipping documents are processed accurately to support daily warehouse operations and...

Sales and Customer Service Representative

  • Moreno Valley, CA (9 miles from Redlands, CA)
  • 1 day ago
  • Moreno Valley, CA (9 miles from Redlands, CA)
  • 1 day ago

Company: STATE FARM INSURANCE AGENTS in Moreno Valley Office hours is from 9am to 5pm. Seeking for SALES Specialist for INSURANCE and FINANCIAL products who has the initiative and is...

Customer Service Representative- Temp Conversion

  • Rialto, CA (15 miles from Redlands, CA)
  • 1 day ago
  • Rialto, CA (15 miles from Redlands, CA)
  • 1 day ago

Summary: In the position of Customer Service Rep you will be Responsible for processing sales orders....

Retail Customer Service Associate

  • Riverside, CA (13 miles from Redlands, CA)
  • 2 days ago
  • Riverside, CA (13 miles from Redlands, CA)
  • 2 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Warehouse Customer Service Representative

  • Riverside, CA (13 miles from Redlands, CA)
  • 2 days ago
  • Riverside, CA (13 miles from Redlands, CA)
  • 2 days ago

Maintains current and accurate procedure book which details the processing requirements for each account; prepares any report concerning customer services activities and performs other customer service...

Customer Service Associate

  • Riverside, CA (13 miles from Redlands, CA)
  • 3 days ago
  • Riverside, CA (13 miles from Redlands, CA)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

LP Customer Service Associate II

  • Banning, CA (18 miles from Redlands, CA)
  • 4 days ago
  • Banning, CA (18 miles from Redlands, CA)
  • 4 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Entry Level Customer Service Associate

  • Riverside, CA (13 miles from Redlands, CA)
  • 5 days ago
  • Riverside, CA (13 miles from Redlands, CA)
  • 5 days ago

Service Associate Work within a team and provide guidance if needed on their assigned accounts Entry Level Customer Service Associate Requirements: 1-2 years experience in a customer service or sales...

Customer Service Representative

  • Redlands, CA
  • 8 days ago
  • Redlands, CA
  • 8 days ago

Customer Service Representative Job Description We are seeking a dedicated and detail-oriented Customer Service Representative to manage order-related activities and provide exceptional customer support...

Customer Service Representative

  • San Bernardino, CA (10 miles from Redlands, CA)
  • 8 days ago
  • San Bernardino, CA (10 miles from Redlands, CA)
  • 8 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative

  • Hemet, CA (22 miles from Redlands, CA)
  • 8 days ago
  • Hemet, CA (22 miles from Redlands, CA)
  • 8 days ago

Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....

Customer Service Representative

  • Riverside, CA (13 miles from Redlands, CA)
  • 9 days ago
  • Riverside, CA (13 miles from Redlands, CA)
  • 9 days ago

you to join our team as a Customer Service Representative....

Demographic Data for Redlands, CA

Moving to Redlands, CA? Find some basic demographic data about Redlands, CA below.


Local
National
78,935
2,384
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Redlands, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Redlands, CA offer the following education background
High School or GED
35.4%
Bachelor's Degree
25.0%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Redlands, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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