Customer Service Jobs in Riverside, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Moreno Valley, CA (11 miles from Riverside, CA)
- 17 hours ago
- Moreno Valley, CA (11 miles from Riverside, CA)
- 17 hours ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- Fontana, CA (7 miles from Riverside, CA)
- 20 hours ago
- Fontana, CA (7 miles from Riverside, CA)
- 20 hours ago
Job Description The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities....
Part Time - Outlet Customer Service Associate - Flexible
- San Bernardino, CA (9 miles from Riverside, CA)
- 1 day ago
- San Bernardino, CA (9 miles from Riverside, CA)
- 1 day ago
Customer Service Provides SMART customer service at all times through the daily execution of Lowe's Outlets Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting...
Customer Service Representative Needed - In-Person - Full Time
- Riverside, CA
- 2 days ago
- Riverside, CA
- 2 days ago
This is very much a team environment; customer service is at the center as the direct contact between production and our clients....
Customer Service Associate - Temporary
- Chino, CA (15 miles from Riverside, CA)
- 2 days ago
- Chino, CA (15 miles from Riverside, CA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Ontario, CA (16 miles from Riverside, CA)
- 2 days ago
- Ontario, CA (16 miles from Riverside, CA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Ontario, CA (16 miles from Riverside, CA)
- 3 days ago
- Ontario, CA (16 miles from Riverside, CA)
- 3 days ago
If you are interested in working in a modern hospital with great doctors, experienced staff members and state of the art equipment, then look no further. VCA California Veterinary Specialists here...
Customer Service Representative
- Montclair, CA (19 miles from Riverside, CA)
- 4 days ago
- Montclair, CA (19 miles from Riverside, CA)
- 4 days ago
Establishes customer service standards. Monitors customer satisfaction. Promotes customer focus. Provides training in customer service delivery....
Customer Service Representative
- Rialto, CA (7 miles from Riverside, CA)
- 5 days ago
- Rialto, CA (7 miles from Riverside, CA)
- 5 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative - Retail
- Rancho Cucamonga, CA (16 miles from Riverside, CA)
- 5 days ago
- Rancho Cucamonga, CA (16 miles from Riverside, CA)
- 5 days ago
As a Customer Service Representative working onsite in Rancho Cucamonga, CA, you’ll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken....
- Ontario, CA (16 miles from Riverside, CA)
- 5 days ago
- Ontario, CA (16 miles from Riverside, CA)
- 5 days ago
Previous experience within customer service within a manufacturing / production environment would be a plus....
Customer Service Sales Associate (Work from Home)
- San Bernardino, CA (9 miles from Riverside, CA)
- 6 days ago
- San Bernardino, CA (9 miles from Riverside, CA)
- 6 days ago
We're seeking a dynamic Customer Service Sales Associate to join our team and help us deliver outstanding service while driving sales and revenue growth....
Remote WorkCustomer Service Representative - Bilingual - Overnights
- Norco, CA (11 miles from Riverside, CA)
- 6 days ago
- Norco, CA (11 miles from Riverside, CA)
- 6 days ago
Bilingual Customer Service Representative - Overnights Pay from $27 to $32 per hour with significant growth and earning potential!...
Customer Service Representative - Bilingual
- Chino Hills, CA (20 miles from Riverside, CA)
- 6 days ago
- Chino Hills, CA (20 miles from Riverside, CA)
- 6 days ago
Bilingual Customer Service Representative Pay from $25 to $30 per hour with significant growth and earning potential!...
Customer Service Representative
- Corona, CA (13 miles from Riverside, CA)
- 6 days ago
- Corona, CA (13 miles from Riverside, CA)
- 6 days ago
Customer Service Representative Pay from $24 to $28 per hour with significant growth and earning potential!...
Demographic Data for Riverside, CA
Moving to Riverside, CA? Find some basic demographic data about Riverside, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Riverside, CA
Highest Education Level
Customer Services in Riverside, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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