Customer Service Jobs in Sacramento, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Senior Customer Service Representative - Remote in CA
- Sacramento, CA
- 2 hours ago
- Sacramento, CA
- 2 hours ago
Any other assigned duties as delegated by the Customer Service Supervisor....
Remote WorkCustomer Service Representative
- Folsom, CA (19 miles from Sacramento, CA)
- 2 hours ago
- Folsom, CA (19 miles from Sacramento, CA)
- 2 hours ago
Demonstration of good verbal, and written communication, customer service, time management, typing, and data entry skills....
Retail Customer Experience Associate, Old Orchard - Full Time
- Sacramento, CA
- 7 hours ago
- Sacramento, CA
- 7 hours ago
Id : REQ_565768, Title : Retail Customer Experience Associate, Old Orchard - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...465,...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate
- Roseville, CA (16 miles from Sacramento, CA)
- 12 hours ago
- Roseville, CA (16 miles from Sacramento, CA)
- 12 hours ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
VCA La Riviera in Sacramento, CA is seeking a Customer Service Representative to join our team. We are a small 2 doctor general practice hospital with big ideas!...
- Fair Oaks, CA (13 miles from Sacramento, CA)
- 12 hours ago
- Fair Oaks, CA (13 miles from Sacramento, CA)
- 12 hours ago
In this role, you will work closely with our clients and veterinarians to provide outstanding customer service and facilitate access to medical care for our patients....
Customer Care Representative I
- Rancho Cordova, CA (12 miles from Sacramento, CA)
- 1 day ago
- Rancho Cordova, CA (12 miles from Sacramento, CA)
- 1 day ago
Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information....
Customer Service Representative
- Woodland, CA (21 miles from Sacramento, CA)
- 1 day ago
- Woodland, CA (21 miles from Sacramento, CA)
- 1 day ago
information into computer for customer service by performing the following duties: Essential Duties and Responsibilities include the following....
Customer Service Representative
- Sacramento, CA (3 miles from Sacramento, CA)
- 2 days ago
- Sacramento, CA (3 miles from Sacramento, CA)
- 2 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Job Type: Full-time or Part-time Salary: $20.00 to $22.00 /hour - based on experience Experience: 1 year customer service experience (required), aviation experience preferred....
Bilingual Customer Service Representative - Spanish-English
- McClellan, CA (7 miles from Sacramento, CA)
- 3 days ago
- McClellan, CA (7 miles from Sacramento, CA)
- 3 days ago
Bilingual Customer Service Representative - Spanish-English McClellan Park, California Overview Our business is making customers happy! We're bringing humanity to business....
Remote WorkCustomer Service Associate for busy The UPS Store in Gold River
- Gold River, CA (12 miles from Sacramento, CA)
- 3 days ago
- Gold River, CA (12 miles from Sacramento, CA)
- 3 days ago
job title: Customer Service Associate The UPS Store in Gold River is looking for a permanent/part-time Customer Service Associate....
Overview Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the...
Customer Service Representative/Dealer
- Rancho Cordova, CA (12 miles from Sacramento, CA)
- 5 days ago
- Rancho Cordova, CA (12 miles from Sacramento, CA)
- 5 days ago
We hope that with your help we can reach the next level of customer service....
Demographic Data for Sacramento, CA
Moving to Sacramento, CA? Find some basic demographic data about Sacramento, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Sacramento, CA
Highest Education Level
Customer Services in Sacramento, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- Texas Alcoholic Beverage Commission Certified
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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