Customer Service Jobs in Sacramento, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative Rio Linda, CA Our client is looking for a customer service representative for their Scale House position!...
This role combines customer service expertise with e-commerce coordination to ensure seamless customer experiences across digital platforms....
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Representative
- Roseville, CA (16 miles from Sacramento, CA)
- 1 day ago
- Roseville, CA (16 miles from Sacramento, CA)
- 1 day ago
Service Center Roseville - Industrial S JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited...
One (1) three (3) years of customer service experience, or administrative background preferred. Excellent communication and interpersonal skills....
International Customer Service Representative
- Roseville, CA (16 miles from Sacramento, CA)
- 2 days ago
- Roseville, CA (16 miles from Sacramento, CA)
- 2 days ago
SUMMARY/OBJECTIVE: The Customer Service International Representative II under limited supervision, performs a wide variety of routine support activities in the international customer service function...
Customer Service Representative
- Dixon, CA (21 miles from Sacramento, CA)
- 5 days ago
- Dixon, CA (21 miles from Sacramento, CA)
- 5 days ago
Our auction subsidiary, JJ Kane, currently has an opening for a Customer Service Representative at our Dixon, CA office....
Customer Service Sales Associate (Work from Home)
- Sacramento, CA
- 6 days ago
- Sacramento, CA
- 6 days ago
We're seeking a dynamic Customer Service Sales Associate to join our team and help us deliver outstanding service while driving sales and revenue growth....
Remote WorkCustomer Service Representative
- Woodland, CA (21 miles from Sacramento, CA)
- 6 days ago
- Woodland, CA (21 miles from Sacramento, CA)
- 6 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- El Dorado Hills, CA (23 miles from Sacramento, CA)
- 6 days ago
- El Dorado Hills, CA (23 miles from Sacramento, CA)
- 6 days ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours...
Customer Service Associate - Temporary
- Rocklin, CA (20 miles from Sacramento, CA)
- 7 days ago
- Rocklin, CA (20 miles from Sacramento, CA)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Amazon Locker+ Customer Service Associate
- Folsom, CA (19 miles from Sacramento, CA)
- 8 days ago
- Folsom, CA (19 miles from Sacramento, CA)
- 8 days ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...
Works independently of support from a senior customer service representative, frequently utilizing the knowledge center, answering customer inquiries....
Customer Service Representative - Vallejo
- Roseville, CA (16 miles from Sacramento, CA)
- 12 days ago
- Roseville, CA (16 miles from Sacramento, CA)
- 12 days ago
LOCAL MANUFACUTURER IN SOLANO COUNTY IS SEEKING A CUSTOMER SERVICE REPRESENTATIVE. THE POSITION PAYS $20.00 AN HOUR AND IS LONG TERM!...
Customer Service Representative/Dealer
- Rancho Cordova, CA (12 miles from Sacramento, CA)
- 14 days ago
- Rancho Cordova, CA (12 miles from Sacramento, CA)
- 14 days ago
Responsibilities As a Customer Service Representative: 1....
Demographic Data for Sacramento, CA
Moving to Sacramento, CA? Find some basic demographic data about Sacramento, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Sacramento, CA
Highest Education Level
Customer Services in Sacramento, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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