Customer Service Jobs in Salinas, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Experience Associate, Monterey Del Monte Center - Full Time
- Monterey, CA (11 miles from Salinas, CA)
- 20 hours ago
- Monterey, CA (11 miles from Salinas, CA)
- 20 hours ago
Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...
- Monterey, CA (11 miles from Salinas, CA)
- 2 days ago
- Monterey, CA (11 miles from Salinas, CA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Monterey, CA (11 miles from Salinas, CA)
- 2 days ago
- Monterey, CA (11 miles from Salinas, CA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
oRetail Loss Prevention Customer Service Associate I
- Sand City, CA (9 miles from Salinas, CA)
- 2 days ago
- Sand City, CA (9 miles from Salinas, CA)
- 2 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Customer Service Representative
- Marina, CA (7 miles from Salinas, CA)
- 5 days ago
- Marina, CA (7 miles from Salinas, CA)
- 5 days ago
Title: Customer Service Representative FLSA Status: Non-Exempt Reports To: CSR Supervisor Pay: $21-$23/hr....
- Freedom, CA (20 miles from Salinas, CA)
- 7 days ago
- Freedom, CA (20 miles from Salinas, CA)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Monterey, CA (11 miles from Salinas, CA)
- 9 days ago
- Monterey, CA (11 miles from Salinas, CA)
- 9 days ago
To apply via text, text 8365 to ... Position Summary : The Client Service Representative will conduct in-home visits at clients' homes to monitor and report on the quality of services being...
Client Service Representative II (Client Services)
- Monterey, CA (11 miles from Salinas, CA)
- 10 days ago
- Monterey, CA (11 miles from Salinas, CA)
- 10 days ago
This position represents the front-line of customer service and customer perceptions and is critical in demonstrating the Companys commitment to complete customer satisfaction....
Retail Customer Service Associate
- Monterey, CA (11 miles from Salinas, CA)
- 15 days ago
- Monterey, CA (11 miles from Salinas, CA)
- 15 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Golf Customer Service Representative - Del Monte Starters (Part Time)
- Monterey, CA (11 miles from Salinas, CA)
- 15 days ago
- Monterey, CA (11 miles from Salinas, CA)
- 15 days ago
The Golf Customer Service Representative provides excellent customer service to the guests. Supervise and maintain Pebble Beach Company retail standards within golf shop....
Customer Service Representative
- Watsonville, CA (19 miles from Salinas, CA)
- 16 days ago
- Watsonville, CA (19 miles from Salinas, CA)
- 16 days ago
This range is estimated for a Customer Service Representative in Watsonville, CA. Actual salary and benefits may differ based upon location....
Customer Service Representative
- Carmel by the Sea, CA (16 miles from Salinas, CA)
- 27 days ago
- Carmel by the Sea, CA (16 miles from Salinas, CA)
- 27 days ago
Chevron Corporation Customer Service Representative in CARMEL , California Excited to grow your career?...
Customer Service Representative
- Monterey, CA (11 miles from Salinas, CA)
- 30+ days ago
- Monterey, CA (11 miles from Salinas, CA)
- 30+ days ago
The Customer Service Representative (CSR) serves as the first line of customer service for residents and guests....
- Carmel Valley, CA (18 miles from Salinas, CA)
- 90+ days ago
- Carmel Valley, CA (18 miles from Salinas, CA)
- 90+ days ago
Qualifications: Ability to build rapport with members Customer Service Skills Time management Basic Computer knowledge What we offer: Full time Work from home Benefits: Medical & Dental Flexible hours...
Remote WorkDemographic Data for Salinas, CA
Moving to Salinas, CA? Find some basic demographic data about Salinas, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Salinas, CA
Highest Education Level
Customer Services in Salinas, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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