Customer Service Jobs in Salinas, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Specialist
- Carmel, CA (16 miles from Salinas, CA)
- 23 days ago
- Carmel, CA (16 miles from Salinas, CA)
- 23 days ago
Serve as primary customer service provider at the front end and liaison between customers and management....
HG791 Sand City 70181-LP Customer Service Associate I
- Sand City, CA (9 miles from Salinas, CA)
- 26 days ago
- Sand City, CA (9 miles from Salinas, CA)
- 26 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Customer Service Representative
- Marina, CA (7 miles from Salinas, CA)
- 30+ days ago
- Marina, CA (7 miles from Salinas, CA)
- 30+ days ago
Title: Customer Service Representative FLSA Status: Non-Exempt Reports To: CSR Supervisor Pay: $21-$23/hr....
- Monterey, CA (11 miles from Salinas, CA)
- 30+ days ago
- Monterey, CA (11 miles from Salinas, CA)
- 30+ days ago
To apply via text, text 7854 to ... Position Summary : The Client Service Representative will conduct in-home visits at clients' homes to monitor and report on the quality of services being...
Retail Customer Service Cashier
- Salinas, CA (2 miles from Salinas, CA)
- 45+ days ago
- Salinas, CA (2 miles from Salinas, CA)
- 45+ days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Billing Customer Service Representative
- Monterey, CA (11 miles from Salinas, CA)
- 90+ days ago
- Monterey, CA (11 miles from Salinas, CA)
- 90+ days ago
We are now hiring a full-time Billing Customer Service Representative....
- Carmel Valley, CA (18 miles from Salinas, CA)
- 90+ days ago
- Carmel Valley, CA (18 miles from Salinas, CA)
- 90+ days ago
Qualifications: Ability to build rapport with members Customer Service Skills Time management Basic Computer knowledge What we offer: Full time Work from home Benefits: Medical & Dental Flexible hours...
Remote WorkCustomer Service Representative
- Carmel, CA (18 miles from Salinas, CA)
- 90+ days ago
- Carmel, CA (18 miles from Salinas, CA)
- 90+ days ago
At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working as a team and have a...
- Presidio of Monterey, CA (15 miles from Salinas, CA)
- 90+ days ago
- Presidio of Monterey, CA (15 miles from Salinas, CA)
- 90+ days ago
Job Description This posting is for external applicants to express their interest in future job openings. As a Customer Experience Associate at the Exchange, you will be a part of an award-winning...
Demographic Data for Salinas, CA
Moving to Salinas, CA? Find some basic demographic data about Salinas, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Salinas, CA
Highest Education Level
Customer Services in Salinas, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reception
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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