Customer Service Jobs in San Bernardino, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Loma Linda, CA (3 miles from San Bernardino, CA)
- 1 hour ago
- Loma Linda, CA (3 miles from San Bernardino, CA)
- 1 hour ago
Job Description The Customer Service Representative will handle all aspects of servicing accounts including but not limited to order processing and invoicing, inventory management and control, processing...
Entry Level Customer Service Associate
- San Bernardino, CA
- 21 hours ago
- San Bernardino, CA
- 21 hours ago
Service Associate Work within a team and provide guidance if needed on their assigned accounts Entry Level Customer Service Associate Requirements: 1-2 years experience in a customer service or sales...
Customer Service Representative
- Chino, CA (22 miles from San Bernardino, CA)
- 22 hours ago
- Chino, CA (22 miles from San Bernardino, CA)
- 22 hours ago
Description Manage a large amount of Inbound calls, in a timely matter, while delivering great customer service....
Pharmacy Customer Service Associate
- Moreno Valley, CA (15 miles from San Bernardino, CA)
- 1 day ago
- Moreno Valley, CA (15 miles from San Bernardino, CA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Highland, CA (7 miles from San Bernardino, CA)
- 1 day ago
- Highland, CA (7 miles from San Bernardino, CA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Bloomington, CA (6 miles from San Bernardino, CA)
- 2 days ago
- Bloomington, CA (6 miles from San Bernardino, CA)
- 2 days ago
The purpose of the Customer Service Representative role is to ensure all the data entry, scheduling updates, and shipping documents are processed accurately to support daily warehouse operations and...
Sales and Customer Service Representative
- Moreno Valley, CA (15 miles from San Bernardino, CA)
- 2 days ago
- Moreno Valley, CA (15 miles from San Bernardino, CA)
- 2 days ago
Company: STATE FARM INSURANCE AGENTS in Moreno Valley Office hours is from 9am to 5pm. Seeking for SALES Specialist for INSURANCE and FINANCIAL products who has the initiative and is...
Customer Service Representative- Temp Conversion
- Rialto, CA (5 miles from San Bernardino, CA)
- 2 days ago
- Rialto, CA (5 miles from San Bernardino, CA)
- 2 days ago
Summary: In the position of Customer Service Rep you will be Responsible for processing sales orders....
Retail Customer Service Associate
- Riverside, CA (9 miles from San Bernardino, CA)
- 3 days ago
- Riverside, CA (9 miles from San Bernardino, CA)
- 3 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Warehouse Customer Service Representative
- Riverside, CA (9 miles from San Bernardino, CA)
- 3 days ago
- Riverside, CA (9 miles from San Bernardino, CA)
- 3 days ago
Maintains current and accurate procedure book which details the processing requirements for each account; prepares any report concerning customer services activities and performs other customer service...
- Riverside, CA (9 miles from San Bernardino, CA)
- 4 days ago
- Riverside, CA (9 miles from San Bernardino, CA)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Bilingual Customer Service Representative
- Ontario, CA (20 miles from San Bernardino, CA)
- 5 days ago
- Ontario, CA (20 miles from San Bernardino, CA)
- 5 days ago
This is a great opportunity to gain skill and knowledge in the field of Customer Service- Bilingual Customer Service Must be experienced in the following: 2 year of experience in customer service or...
Entry Level Customer Service Associate
- Riverside, CA (9 miles from San Bernardino, CA)
- 6 days ago
- Riverside, CA (9 miles from San Bernardino, CA)
- 6 days ago
Service Associate Work within a team and provide guidance if needed on their assigned accounts Entry Level Customer Service Associate Requirements: 1-2 years experience in a customer service or sales...
Customer Service Representative - 2nd Shift
- Rancho Cucamonga, CA (17 miles from San Bernardino, CA)
- 8 days ago
- Rancho Cucamonga, CA (17 miles from San Bernardino, CA)
- 8 days ago
Join Kelly Services as a Customer Service Representative in Rancho Cucamonga for a premium distributor facility!...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Demographic Data for San Bernardino, CA
Moving to San Bernardino, CA? Find some basic demographic data about San Bernardino, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in San Bernardino, CA
Highest Education Level
Customer Services in San Bernardino, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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