Customer Service Jobs in San Bernardino, CA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 65 Jobs

Customer Service Representative

  • Moreno Valley, CA (15 miles from San Bernardino, CA)
  • 17 hours ago
  • Moreno Valley, CA (15 miles from San Bernardino, CA)
  • 17 hours ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Representative

  • Fontana, CA (8 miles from San Bernardino, CA)
  • 20 hours ago
  • Fontana, CA (8 miles from San Bernardino, CA)
  • 20 hours ago

Job Description The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities....

Part Time - Outlet Customer Service Associate - Flexible

  • San Bernardino, CA
  • 1 day ago
  • San Bernardino, CA
  • 1 day ago

Customer Service Provides SMART customer service at all times through the daily execution of Lowe's Outlets Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting...

Customer Service Representative Needed - In-Person - Full Time

  • Riverside, CA (9 miles from San Bernardino, CA)
  • 2 days ago
  • Riverside, CA (9 miles from San Bernardino, CA)
  • 2 days ago

This is very much a team environment; customer service is at the center as the direct contact between production and our clients....

Customer Service Associate - Temporary

  • Chino, CA (22 miles from San Bernardino, CA)
  • 2 days ago
  • Chino, CA (22 miles from San Bernardino, CA)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Ontario, CA (20 miles from San Bernardino, CA)
  • 2 days ago
  • Ontario, CA (20 miles from San Bernardino, CA)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Client Service Representative

  • Ontario, CA (20 miles from San Bernardino, CA)
  • 3 days ago
  • Ontario, CA (20 miles from San Bernardino, CA)
  • 3 days ago

If you are interested in working in a modern hospital with great doctors, experienced staff members and state of the art equipment, then look no further. VCA California Veterinary Specialists here...

Customer Service Representative

  • Montclair, CA (23 miles from San Bernardino, CA)
  • 4 days ago
  • Montclair, CA (23 miles from San Bernardino, CA)
  • 4 days ago

Establishes customer service standards. Monitors customer satisfaction. Promotes customer focus. Provides training in customer service delivery....

Customer Service Representative

  • Rialto, CA (5 miles from San Bernardino, CA)
  • 5 days ago
  • Rialto, CA (5 miles from San Bernardino, CA)
  • 5 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative - Retail

  • Rancho Cucamonga, CA (17 miles from San Bernardino, CA)
  • 5 days ago
  • Rancho Cucamonga, CA (17 miles from San Bernardino, CA)
  • 5 days ago

As a Customer Service Representative working onsite in Rancho Cucamonga, CA, you’ll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken....

Customer Care Representative

  • Ontario, CA (20 miles from San Bernardino, CA)
  • 5 days ago
  • Ontario, CA (20 miles from San Bernardino, CA)
  • 5 days ago

Previous experience within customer service within a manufacturing / production environment would be a plus....

Customer Service Sales Associate (Work from Home)

  • San Bernardino, CA
  • 6 days ago
  • San Bernardino, CA
  • 6 days ago

We're seeking a dynamic Customer Service Sales Associate to join our team and help us deliver outstanding service while driving sales and revenue growth....

Remote Work

Customer Service Representative - Bilingual - Overnights

  • Norco, CA (19 miles from San Bernardino, CA)
  • 6 days ago
  • Norco, CA (19 miles from San Bernardino, CA)
  • 6 days ago

Bilingual Customer Service Representative - Overnights Pay from $27 to $32 per hour with significant growth and earning potential!...

Customer Service Representative

  • Corona, CA (22 miles from San Bernardino, CA)
  • 6 days ago
  • Corona, CA (22 miles from San Bernardino, CA)
  • 6 days ago

Customer Service Representative Pay from $24 to $28 per hour with significant growth and earning potential!...

Customer Service Representative - Bilingual

  • San Bernardino, CA
  • 6 days ago
  • San Bernardino, CA
  • 6 days ago

Bilingual Customer Service Representative Pay from $25 to $30 per hour with significant growth and earning potential!...

Demographic Data for San Bernardino, CA

Moving to San Bernardino, CA? Find some basic demographic data about San Bernardino, CA below.


Local
National
258,420
3,326
Large

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Title Synonyms

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Salary for Customer Service Jobs in San Bernardino, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in San Bernardino, CA offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.2%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in San Bernardino, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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