Customer Service Jobs in San Diego, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

Customer Service Representative ( Remote )
- Furer Organization
- San Diego, CA (12 miles from San Diego, CA)
- 11 days ago
- Furer Organization
- San Diego, CA (12 miles from San Diego, CA)
- 11 days ago
Join our esteemed team at Furer Organization as a Customer Service representative! This exceptional opportunity is a remote position specifically open to applicants residing in California....
Remote WorkCustomer Service Representative - La Jolla University Town Center
- La Jolla, CA (10 miles from San Diego, CA)
- 7 hours ago
- La Jolla, CA (10 miles from San Diego, CA)
- 7 hours ago
This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and friendly...
Performs a range of administrative and customer service tasks, providing valuable support to the hospital....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Chula Vista, CA (7 miles from San Diego, CA)
- 2 days ago
- Chula Vista, CA (7 miles from San Diego, CA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Role Summary The Customer Service Agent is responsible for assisting guests with travel needs at Alaska Airlines (AS)....
Airport Customer Service Agent CASAN - NK, 3707 N Harbor Dr, San Diego, California, United States of America Req #84 Tuesday, June 11, 2024 Job Summary As a customer service agent you are the first...
Responsibilities: A Day in the Life of a Customer Service Representative: As a Customer Service Representative, you will be responsible for providing customer service to all prospective and current...
Engage with clients in a professional and friendly manner, listening actively to their concerns, and provide solutions in line with the companys customer service policies....
Customer Service Representative for State Farm Agency
- San Diego, CA
- 5 days ago
- San Diego, CA
- 5 days ago
Established State Farm Agent looking for a licensed and experienced Customer Service Representative to provide outstanding service to our customers. This is an in-office position. Not remote....
Customer Service Representative, Member Service Call Center
- San Diego, CA
- 7 days ago
- San Diego, CA
- 7 days ago
A top employer in the healthcare industry is looking for a Customer Service Representative to join their team based out of San Diego, CA (92108 zip code)....
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Pharmacy Customer Service Associate
- Chula Vista, CA (7 miles from San Diego, CA)
- 8 days ago
- Chula Vista, CA (7 miles from San Diego, CA)
- 8 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Customs Brokerage
- San Diego, CA
- 8 days ago
- San Diego, CA
- 8 days ago
service-based approach to logistics. 15,000 trained professionals 250+ locations worldwide Fortune 500 Globally unified systems Job Description Major Duties and Responsibilities Ensure smooth and timely...
Customer Service Representative
- El Cajon, CA (18 miles from San Diego, CA)
- 10 days ago
- El Cajon, CA (18 miles from San Diego, CA)
- 10 days ago
Participate in training sessions to stay updated on product knowledge and customer service techniques. Organize and maintain digital client files....
Demographic Data for San Diego, CA
Moving to San Diego, CA? Find some basic demographic data about San Diego, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in San Diego, CA
Highest Education Level
Customer Services in San Diego, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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