Customer Service Jobs in San Diego, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

Customer Service Representative ( Remote )
- Furer Organization
- San Diego, CA (12 miles from San Diego, CA)
- 5 days ago
- Furer Organization
- San Diego, CA (12 miles from San Diego, CA)
- 5 days ago
Join our esteemed team at Furer Organization as a Customer Service representative! This exceptional opportunity is a remote position specifically open to applicants residing in California....
Remote WorkFASTSIGNS South Bay San Diego is hiring for a Part-Time Customer Service Specialist to join our team!...
Position Title: Customer Service Representative Studio/Department: Customer Service Employee Type: Full Time, Temp Location: San Diego, CA/Remote (Daybreak Approved Remote Locations (CA, WA, TX, NY)...
Customer Service Representative I (Office)
- Chula Vista, CA (7 miles from San Diego, CA)
- 1 day ago
- Chula Vista, CA (7 miles from San Diego, CA)
- 1 day ago
Technical and training assistance is provided by the Customer Service Leadworker (Office) or Customer Service Representative (Office) II....
Who We are. The McQuade Organization is proud to be one of the fastest-growing companies in America. With people nationwide, we are only as strong as the multicultural teams at the heart of our...
Remote Work- Chula Vista, CA (7 miles from San Diego, CA)
- 1 day ago
- Chula Vista, CA (7 miles from San Diego, CA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Proficiency in using customer service software, CRM systems, and Microsoft Office Suite. Salary Description $22.75 - $29.00...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
TriLink Biotechnologies is seeking a #MiracleMaker to join our commercial team as Customer Service Representative II....
It is our goal to provide exceptional customer service in a courteous, professional manner, demonstrating a high level of commitment to our mission and values....
Penske Automotive Customer Service Representative in San Diego , California Kearny Mesa Toyota, a part of Penske Automotive Group, is looking for an experienced Customer Representative to join our team...
Retail Customer Experience Associate, Fashion Valley - Full Time
- San Diego, CA
- 4 days ago
- San Diego, CA
- 4 days ago
Be part of an amazing story. Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and...
Remote Medical Claims Customer Service Representative
- San Diego, CA
- 5 days ago
- San Diego, CA
- 5 days ago
TEKsystems Remote Medical Claims Customer Service Representative in San Diego , California SUMMARY: Provide call center callers with timely, accurate, and customer-focused claim information, solicit...
Remote WorkThe CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...
Demographic Data for San Diego, CA
Moving to San Diego, CA? Find some basic demographic data about San Diego, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in San Diego, CA
Highest Education Level
Customer Services in San Diego, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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