Customer Service Jobs in San Jose, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Amazon Locker+ Customer Service Associate
- Palo Alto, CA (15 miles from San Jose, CA)
- 8 hours ago
- Palo Alto, CA (15 miles from San Jose, CA)
- 8 hours ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...
Learn more about becoming a Customer Service Agent and the FAQs: careers.southwestair.com/customer-service-agents....
Retail Customer Service Associate
- Santa Clara, CA (3 miles from San Jose, CA)
- 19 hours ago
- Santa Clara, CA (3 miles from San Jose, CA)
- 19 hours ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Representative (Remote)
- Morgan Hill, CA (18 miles from San Jose, CA)
- 20 hours ago
- Morgan Hill, CA (18 miles from San Jose, CA)
- 20 hours ago
This individual will report to the Customer Service Manager. See more details below!...
Remote WorkCustomer Service Associate - Temporary
- Mountain View, CA (10 miles from San Jose, CA)
- 2 days ago
- Mountain View, CA (10 miles from San Jose, CA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Operations Assistant/Customer Service Representative
- Redwood City, CA (21 miles from San Jose, CA)
- 2 days ago
- Redwood City, CA (21 miles from San Jose, CA)
- 2 days ago
**Job Opportunity: Operations Assistant/Customer Service Representative (CSR)** Bayhill Equine is looking for a full-time Operations Assistant/Customer Service Representative (CSR) to join our team!...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Livermore, CA (17 miles from San Jose, CA)
- 3 days ago
- Livermore, CA (17 miles from San Jose, CA)
- 3 days ago
Customer Service Representative WAXIE Sanitary Supply - 3.2 Livermore, CA Job Details Full-time $18 - $25 an hour 6 hours ago Qualifications Sales Customer service Cash handling Communication skills...
Client Service Representative I
- Santa Cruz, CA (24 miles from San Jose, CA)
- 3 days ago
- Santa Cruz, CA (24 miles from San Jose, CA)
- 3 days ago
Apply Job Type Full-time Description Who We Are & What We Do: If you're looking for an exciting career opportunity, you're in the right place. Santa Cruz County Bank is a top-rated community bank...
- Santa Cruz, CA (24 miles from San Jose, CA)
- 4 days ago
- Santa Cruz, CA (24 miles from San Jose, CA)
- 4 days ago
Client Service Representative INTRODUCTION The purpose of this position is to serve as receptionist at Pacific and Santa Cruz Veterinary Specialists, to perform record keeping duties, to perform...
Pharmacy Customer Service Associate
- Los Gatos, CA (9 miles from San Jose, CA)
- 5 days ago
- Los Gatos, CA (9 miles from San Jose, CA)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Sunnyvale, CA (7 miles from San Jose, CA)
- 5 days ago
- Sunnyvale, CA (7 miles from San Jose, CA)
- 5 days ago
Title: Customer Service Agent Location: Sunnyvale, CA (Hybrid) Duration: Longterm Contract Job Description Key Responsibilities: 1....
- Los Altos, CA (14 miles from San Jose, CA)
- 6 days ago
- Los Altos, CA (14 miles from San Jose, CA)
- 6 days ago
service and quality standards....
- Mountain View, CA (10 miles from San Jose, CA)
- 6 days ago
- Mountain View, CA (10 miles from San Jose, CA)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Fremont, CA (16 miles from San Jose, CA)
- 11 days ago
- Fremont, CA (16 miles from San Jose, CA)
- 11 days ago
Duties and Responsibilities:Provide outstanding customer service. Ensure commuters are directed to the correct buses and provide ETA and route information, as necessary....
Demographic Data for San Jose, CA
Moving to San Jose, CA? Find some basic demographic data about San Jose, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in San Jose, CA
Highest Education Level
Customer Services in San Jose, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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