Customer Service Jobs in San Jose, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Lead Retail Customer Service Associate
- Santa Clara, CA (3 miles from San Jose, CA)
- moments ago
- Santa Clara, CA (3 miles from San Jose, CA)
- moments ago
service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...
Job Description: At DXC we use the power of technology to deliver mission critical IT services that our customers need to modernize operations and drive innovation across their entire IT estate....
Retail Customer Service Associate
- Cupertino, CA (11 miles from San Jose, CA)
- moments ago
- Cupertino, CA (11 miles from San Jose, CA)
- moments ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
- Palo Alto, CA (15 miles from San Jose, CA)
- 12 hours ago
- Palo Alto, CA (15 miles from San Jose, CA)
- 12 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Santa Clara, CA (3 miles from San Jose, CA)
- 1 day ago
- Santa Clara, CA (3 miles from San Jose, CA)
- 1 day ago
We value individuals who are dedicated to providing outstanding customer service and contributing to a positive team environment....
Customer Service Representative
- Santa Clara, CA (3 miles from San Jose, CA)
- 1 day ago
- Santa Clara, CA (3 miles from San Jose, CA)
- 1 day ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Veterinary Client Service Representative - Late Evenings
- Campbell, CA (5 miles from San Jose, CA)
- 1 day ago
- Campbell, CA (5 miles from San Jose, CA)
- 1 day ago
MedVetis a fast-growing Emergency and Specialty provider with practices nationwide. We help our patientsreceive advanced medical treatments and innovations. Things like chemotherapy and radiation,...
Qualifications: Customer Service Experience: 1 year (Preferred) Fluency in English....
Airport Customer Service Agent San Jose, CA, USA Req #1568 Thursday, June 13, 2024 Job Summary As a customer service agent you are the first impression of a passengers airport experience....
Retail Customer Experience Associate, Stanford Shopping Center - Full Time
- Palo Alto, CA (15 miles from San Jose, CA)
- 1 day ago
- Palo Alto, CA (15 miles from San Jose, CA)
- 1 day ago
Be part of an amazing story. Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and...
Customer Service Representative
- Milpitas, CA (6 miles from San Jose, CA)
- 2 days ago
- Milpitas, CA (6 miles from San Jose, CA)
- 2 days ago
Customer Service Representative to provide excellent support to our customers....
Customer Service Representative 1, #6541
- San Carlos, CA (23 miles from San Jose, CA)
- 3 days ago
- San Carlos, CA (23 miles from San Jose, CA)
- 3 days ago
Participates in training related to customer service work processes, procedures, skills and safety to ensure optimum customer service....
Customer Service Representative (Loan Consultant II-CA)
- San Jose, CA
- 4 days ago
- San Jose, CA
- 4 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
Sr Customer Service Representative
- Campbell, CA (5 miles from San Jose, CA)
- 4 days ago
- Campbell, CA (5 miles from San Jose, CA)
- 4 days ago
Participate in new hire training and serve as mentor for Customer Service Representatives. Handle work challenges resourcefully prior to escalating to Customer Service Management....
- Cupertino, CA (11 miles from San Jose, CA)
- 5 days ago
- Cupertino, CA (11 miles from San Jose, CA)
- 5 days ago
Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...
Demographic Data for San Jose, CA
Moving to San Jose, CA? Find some basic demographic data about San Jose, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in San Jose, CA
Highest Education Level
Customer Services in San Jose, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- Texas Alcoholic Beverage Commission Certified
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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