Customer Service Jobs in San Mateo, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Client Service Representative I/Floater
- Castro Valley, CA (16 miles from San Mateo, CA)
- 1 hour ago
- Castro Valley, CA (16 miles from San Mateo, CA)
- 1 hour ago
Our single point of contact model delivers outstanding customer service....
Customer Service Representative, Collision
- Sunnyvale, CA (20 miles from San Mateo, CA)
- 2 hours ago
- Sunnyvale, CA (20 miles from San Mateo, CA)
- 2 hours ago
The Tesla Collision Repair Program is looking for a Collision Customer Service Representative to work on one of the most progressive vehicle brands in the world....
Client Service Representative, National Accounts
- Walnut Creek, CA (24 miles from San Mateo, CA)
- 1 day ago
- Walnut Creek, CA (24 miles from San Mateo, CA)
- 1 day ago
Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...
Bilingual Customer Service Representative Cantonese-English - Full Time
- San Francisco, CA (15 miles from San Mateo, CA)
- 1 day ago
- San Francisco, CA (15 miles from San Mateo, CA)
- 1 day ago
As a Cantonese-English Bilingual Customer Service Representative working at the Embacardo BART station in San Francisco, CA, youll be a part of bringing humanity to business....
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
- San Carlos, CA (6 miles from San Mateo, CA)
- 2 days ago
- San Carlos, CA (6 miles from San Mateo, CA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Fremont, CA (18 miles from San Mateo, CA)
- 2 days ago
- Fremont, CA (18 miles from San Mateo, CA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Part-time Customer Service Representative - On-site San Jose, CA
- Fremont, CA (18 miles from San Mateo, CA)
- 3 days ago
- Fremont, CA (18 miles from San Mateo, CA)
- 3 days ago
Overview The Customer Service On-Site Rep (VMI) - Vendor Managed Inventory provides customer service on-site at customer locations....
Customer Experience Associate I
- San Francisco, CA (15 miles from San Mateo, CA)
- 3 days ago
- San Francisco, CA (15 miles from San Mateo, CA)
- 3 days ago
Must pass a Customer Service Skills assessment Join a rapidly growing organization that can support your career goals Apply Today!...
Customer Care Representative I
- Walnut Creek, CA (24 miles from San Mateo, CA)
- 4 days ago
- Walnut Creek, CA (24 miles from San Mateo, CA)
- 4 days ago
Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information....
- Palo Alto, CA (12 miles from San Mateo, CA)
- 4 days ago
- Palo Alto, CA (12 miles from San Mateo, CA)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Client Service Representative in Walnut Creek, CA
- Walnut Creek, CA (24 miles from San Mateo, CA)
- 4 days ago
- Walnut Creek, CA (24 miles from San Mateo, CA)
- 4 days ago
SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in...
Airport Customer Service Agent
- San Francisco, CA (15 miles from San Mateo, CA)
- 5 days ago
- San Francisco, CA (15 miles from San Mateo, CA)
- 5 days ago
Airport Customer Service Agent San Francisco, CA 94128, USA Req #1392 Tuesday, July 16, 2024 Job Summary As a customer service agent you are the first impression of a passengers airport experience....
Retail Customer Experience Associate, Stanford Shopping Center - Full Time
- Palo Alto, CA (12 miles from San Mateo, CA)
- 5 days ago
- Palo Alto, CA (12 miles from San Mateo, CA)
- 5 days ago
Be part of an amazing story. Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and...
Were currently looking for a dependable and friendly Cashier / Customer Service Representative to join our team....
Demographic Data for San Mateo, CA
Moving to San Mateo, CA? Find some basic demographic data about San Mateo, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in San Mateo, CA
Highest Education Level
Customer Services in San Mateo, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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