Customer Service Jobs in San Rafael, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Supervisor
- Walnut Creek, CA (24 miles from San Rafael, CA)
- 1 hour ago
- Walnut Creek, CA (24 miles from San Rafael, CA)
- 1 hour ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
Client Service Representative, National Accounts
- Walnut Creek, CA (24 miles from San Rafael, CA)
- 1 day ago
- Walnut Creek, CA (24 miles from San Rafael, CA)
- 1 day ago
Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...
Bilingual Customer Service Representative Cantonese-English - Full Time
- San Francisco, CA (14 miles from San Rafael, CA)
- 2 days ago
- San Francisco, CA (14 miles from San Rafael, CA)
- 2 days ago
As a Cantonese-English Bilingual Customer Service Representative working at the Embacardo BART station in San Francisco, CA, youll be a part of bringing humanity to business....
Customer Experience Associate I
- San Francisco, CA (14 miles from San Rafael, CA)
- 4 days ago
- San Francisco, CA (14 miles from San Rafael, CA)
- 4 days ago
Must pass a Customer Service Skills assessment Join a rapidly growing organization that can support your career goals Apply Today!...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- San Pablo, CA (9 miles from San Rafael, CA)
- 4 days ago
- San Pablo, CA (9 miles from San Rafael, CA)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Care Representative I
- Walnut Creek, CA (24 miles from San Rafael, CA)
- 4 days ago
- Walnut Creek, CA (24 miles from San Rafael, CA)
- 4 days ago
Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information....
Client Service Representative in Walnut Creek, CA
- Walnut Creek, CA (24 miles from San Rafael, CA)
- 5 days ago
- Walnut Creek, CA (24 miles from San Rafael, CA)
- 5 days ago
SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in...
Airport Customer Service Agent
- San Francisco, CA (14 miles from San Rafael, CA)
- 6 days ago
- San Francisco, CA (14 miles from San Rafael, CA)
- 6 days ago
Airport Customer Service Agent San Francisco, CA 94128, USA Req #1392 Tuesday, July 16, 2024 Job Summary As a customer service agent you are the first impression of a passengers airport experience....
Lead Retail Customer Service Associate
- Colma, CA (20 miles from San Rafael, CA)
- 8 days ago
- Colma, CA (20 miles from San Rafael, CA)
- 8 days ago
service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...
Loss Prevention Customer Service Associate
- Daly City, CA (20 miles from San Rafael, CA)
- 8 days ago
- Daly City, CA (20 miles from San Rafael, CA)
- 8 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Customer Service Associate - Temporary
- El Cerrito, CA (12 miles from San Rafael, CA)
- 9 days ago
- El Cerrito, CA (12 miles from San Rafael, CA)
- 9 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Compensation Range: 19 to 40 Hourly Location: 1205 Francisco Bl E, San Rafael, California 94901 United States of America Have you ever wished the open road could be your office? If so, then...
Customer Service Representative
- Petaluma, CA (22 miles from San Rafael, CA)
- 10 days ago
- Petaluma, CA (22 miles from San Rafael, CA)
- 10 days ago
Service Description Our Customer Service Representatives are passionate animal lovers who provide our human and pet guests with “wow” service....
Customer Service Representative
- San Francisco, CA (14 miles from San Rafael, CA)
- 10 days ago
- San Francisco, CA (14 miles from San Rafael, CA)
- 10 days ago
service in an innovative industry Qualifications : Bachelor's degree or equivalent work experience 2+ years in a fast-paced customer service role (technology, hospitality, or healthcare) Strong independent...
Remote WorkDemographic Data for San Rafael, CA
Moving to San Rafael, CA? Find some basic demographic data about San Rafael, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in San Rafael, CA
Highest Education Level
Customer Services in San Rafael, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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