Customer Service Jobs in Santa Clarita, CA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 39 Jobs

Customer Service Representative (Voice)

  • San Fernando, CA (16 miles from Santa Clarita, CA)
  • 3 days ago
  • San Fernando, CA (16 miles from Santa Clarita, CA)
  • 3 days ago

We are seeking a highly skilled and motivated customer service representative to join our team and provide outstanding customer support to our offshore clients....

Customer Service Representative

  • San Fernando, CA (16 miles from Santa Clarita, CA)
  • 3 days ago
  • San Fernando, CA (16 miles from Santa Clarita, CA)
  • 3 days ago

This position supports customer service, technical support, and customer sales interactions....

Inbound Customer Service Agent

  • San Fernando, CA (16 miles from Santa Clarita, CA)
  • 3 days ago
  • San Fernando, CA (16 miles from Santa Clarita, CA)
  • 3 days ago

This position supports customer service, technical support, and customer sales interactions....

Experienced Customer Service Agent - Home Improvement

  • Tarzana, CA (19 miles from Santa Clarita, CA)
  • 4 days ago
  • Tarzana, CA (19 miles from Santa Clarita, CA)
  • 4 days ago

Home Improvement Customer Service Representative** We are seeking a reliable and experienced Customer Service Representative to join our team....

Customer Service Representative (Multi-Platform)

  • San Fernando, CA (16 miles from Santa Clarita, CA)
  • 4 days ago
  • San Fernando, CA (16 miles from Santa Clarita, CA)
  • 4 days ago

We are seeking a highly skilled and motivated customer service representative to join our team and provide outstanding customer support to our offshore clients....

Customer Service Representative (Non-Voice)

  • San Fernando, CA (16 miles from Santa Clarita, CA)
  • 4 days ago
  • San Fernando, CA (16 miles from Santa Clarita, CA)
  • 4 days ago

Must be customer service oriented (empathetic, responsive, patient, and conscientious)....

Customer Service Representative - B014

  • San Fernando, CA (16 miles from Santa Clarita, CA)
  • 5 days ago
  • San Fernando, CA (16 miles from Santa Clarita, CA)
  • 5 days ago

Customer Service Representative Non-Exempt Reports To: Branch Manager Schedule: M-F Dayshift w/ rotating Saturdays POSITION SUMMARY: A Customer Service Representative works with clients who have orders...

Customer Service Representative

  • Simi Valley, CA (19 miles from Santa Clarita, CA)
  • 6 days ago
  • Simi Valley, CA (19 miles from Santa Clarita, CA)
  • 6 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative

  • Mission Hills, CA (16 miles from Santa Clarita, CA)
  • 7 days ago
  • Mission Hills, CA (16 miles from Santa Clarita, CA)
  • 7 days ago

Responsible for answering incoming calls from patients, providers, health plans, and hospitals and providing accurate information to the caller. Supporting the values of PSJH-CA and proven ability...

Customer Service Associate - Temporary

  • Santa Clarita, CA
  • 7 days ago
  • Santa Clarita, CA
  • 7 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Valencia, CA (2 miles from Santa Clarita, CA)
  • 10 days ago
  • Valencia, CA (2 miles from Santa Clarita, CA)
  • 10 days ago

Are you a Customer Service Representative? Do you have 2+ years of customer serivce and order entry experience? We may have a position for you!...

LP Customer Service Associate II TJ Maxx Tarzana Full Time

  • Tarzana, CA (19 miles from Santa Clarita, CA)
  • 12 days ago
  • Tarzana, CA (19 miles from Santa Clarita, CA)
  • 12 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Pharmacy Customer Service Associate

  • Castaic, CA
  • 12 days ago
  • Castaic, CA
  • 12 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Experience Associate, Northridge Fashion Center - Full Time

  • Northridge, CA (17 miles from Santa Clarita, CA)
  • 12 days ago
  • Northridge, CA (17 miles from Santa Clarita, CA)
  • 12 days ago

Be part of an amazing story. Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and...

Sales & Customer Service Associate

  • Valencia, CA (2 miles from Santa Clarita, CA)
  • 13 days ago
  • Valencia, CA (2 miles from Santa Clarita, CA)
  • 13 days ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Demographic Data for Santa Clarita, CA

Moving to Santa Clarita, CA? Find some basic demographic data about Santa Clarita, CA below.


Local
National
39,536,271
996,598

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Santa Clarita, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Santa Clarita, CA offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.1%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Santa Clarita, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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