Customer Service Jobs in Santa Clarita, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative (Voice)
- San Fernando, CA (16 miles from Santa Clarita, CA)
- 3 days ago
- San Fernando, CA (16 miles from Santa Clarita, CA)
- 3 days ago
We are seeking a highly skilled and motivated customer service representative to join our team and provide outstanding customer support to our offshore clients....
Customer Service Representative
- San Fernando, CA (16 miles from Santa Clarita, CA)
- 3 days ago
- San Fernando, CA (16 miles from Santa Clarita, CA)
- 3 days ago
This position supports customer service, technical support, and customer sales interactions....
Inbound Customer Service Agent
- San Fernando, CA (16 miles from Santa Clarita, CA)
- 3 days ago
- San Fernando, CA (16 miles from Santa Clarita, CA)
- 3 days ago
This position supports customer service, technical support, and customer sales interactions....
Experienced Customer Service Agent - Home Improvement
- Tarzana, CA (19 miles from Santa Clarita, CA)
- 4 days ago
- Tarzana, CA (19 miles from Santa Clarita, CA)
- 4 days ago
Home Improvement Customer Service Representative** We are seeking a reliable and experienced Customer Service Representative to join our team....
Customer Service Representative (Multi-Platform)
- San Fernando, CA (16 miles from Santa Clarita, CA)
- 4 days ago
- San Fernando, CA (16 miles from Santa Clarita, CA)
- 4 days ago
We are seeking a highly skilled and motivated customer service representative to join our team and provide outstanding customer support to our offshore clients....
Customer Service Representative (Non-Voice)
- San Fernando, CA (16 miles from Santa Clarita, CA)
- 4 days ago
- San Fernando, CA (16 miles from Santa Clarita, CA)
- 4 days ago
Must be customer service oriented (empathetic, responsive, patient, and conscientious)....
Customer Service Representative - B014
- San Fernando, CA (16 miles from Santa Clarita, CA)
- 5 days ago
- San Fernando, CA (16 miles from Santa Clarita, CA)
- 5 days ago
Customer Service Representative Non-Exempt Reports To: Branch Manager Schedule: M-F Dayshift w/ rotating Saturdays POSITION SUMMARY: A Customer Service Representative works with clients who have orders...
Customer Service Representative
- Simi Valley, CA (19 miles from Santa Clarita, CA)
- 6 days ago
- Simi Valley, CA (19 miles from Santa Clarita, CA)
- 6 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Mission Hills, CA (16 miles from Santa Clarita, CA)
- 7 days ago
- Mission Hills, CA (16 miles from Santa Clarita, CA)
- 7 days ago
Responsible for answering incoming calls from patients, providers, health plans, and hospitals and providing accurate information to the caller. Supporting the values of PSJH-CA and proven ability...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Valencia, CA (2 miles from Santa Clarita, CA)
- 10 days ago
- Valencia, CA (2 miles from Santa Clarita, CA)
- 10 days ago
Are you a Customer Service Representative? Do you have 2+ years of customer serivce and order entry experience? We may have a position for you!...
LP Customer Service Associate II TJ Maxx Tarzana Full Time
- Tarzana, CA (19 miles from Santa Clarita, CA)
- 12 days ago
- Tarzana, CA (19 miles from Santa Clarita, CA)
- 12 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Experience Associate, Northridge Fashion Center - Full Time
- Northridge, CA (17 miles from Santa Clarita, CA)
- 12 days ago
- Northridge, CA (17 miles from Santa Clarita, CA)
- 12 days ago
Be part of an amazing story. Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and...
Sales & Customer Service Associate
- Valencia, CA (2 miles from Santa Clarita, CA)
- 13 days ago
- Valencia, CA (2 miles from Santa Clarita, CA)
- 13 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Demographic Data for Santa Clarita, CA
Moving to Santa Clarita, CA? Find some basic demographic data about Santa Clarita, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Santa Clarita, CA
Highest Education Level
Customer Services in Santa Clarita, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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