Customer Service Jobs in Santa Maria, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative - Central Coast Jet Center
- Santa Maria, CA
- 3 days ago
- Santa Maria, CA
- 3 days ago
This is a pivotal position within our organization, as exceptional customer service is of the upmost importance to our organization....
Customer Service Representative (20 hours)
- Buellton, CA (19 miles from Santa Maria, CA)
- 5 days ago
- Buellton, CA (19 miles from Santa Maria, CA)
- 5 days ago
The Customer Service Representative is responsible for assisting customers with banking transactions and offers referrals for additional products and services. Delivers excellent customer service....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Customer Service Representative (Loan Consultant II - CA)
- Santa Maria, CA
- 11 days ago
- Santa Maria, CA
- 11 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
Customer Service Representative (Loan Consultant II - CA)
- Santa Maria, CA
- 13 days ago
- Santa Maria, CA
- 13 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
- Santa Ynez, CA (20 miles from Santa Maria, CA)
- 17 days ago
- Santa Ynez, CA (20 miles from Santa Maria, CA)
- 17 days ago
Customer Focus: Knowing the (internal and external) customer business needs and acting accordingly; anticipating customer needs, and giving high priority to customer satisfaction and customer service...
Transport storage containers to and from specified destinations, e.g., customers' homes and businesses - local routes only....
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
BSA Customer Service Representative - Community Bank of Santa Maria
- Santa Maria, CA
- 30+ days ago
- Santa Maria, CA
- 30+ days ago
Job Summary: Reporting to the Bank Secrecy Act Officer, the BSA Customer Service Representative (CSR) will support the banks BSA/AML compliance efforts....
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
- Lompoc, CA (23 miles from Santa Maria, CA)
- 90+ days ago
- Lompoc, CA (23 miles from Santa Maria, CA)
- 90+ days ago
Qualifications: Ability to build rapport with members Customer Service Skills Time management Basic Computer knowledge What we offer: Full time Work from home Benefits: Medical & Dental Flexible hours...
Remote WorkDemographic Data for Santa Maria, CA
Moving to Santa Maria, CA? Find some basic demographic data about Santa Maria, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Santa Maria, CA
Highest Education Level
Customer Services in Santa Maria, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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