Customer Service Jobs in Sonoma, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Corte Madera, CA (22 miles from Sonoma, CA)
- 20 hours ago
- Corte Madera, CA (22 miles from Sonoma, CA)
- 20 hours ago
You're dedicated to selling and delivering a customer service experience that is unlike any other....
Customer Service Associate - Temporary
- San Rafael, CA (19 miles from Sonoma, CA)
- 1 day ago
- San Rafael, CA (19 miles from Sonoma, CA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- North Richmond, CA (20 miles from Sonoma, CA)
- 1 day ago
- North Richmond, CA (20 miles from Sonoma, CA)
- 1 day ago
Due to an internal promotion, we have an available opportunity as a fulltime Customer Service Representative to join our team!...
Retail Customer Experience Associate, Fairfield Solano - Full Time
- Fairfield, CA (24 miles from Sonoma, CA)
- 2 days ago
- Fairfield, CA (24 miles from Sonoma, CA)
- 2 days ago
Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...
Pharmacy Customer Service Associate
- American Canyon, CA (12 miles from Sonoma, CA)
- 3 days ago
- American Canyon, CA (12 miles from Sonoma, CA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Experience Associate, Temecula Promenade - Full Time
- Santa Rosa, CA (22 miles from Sonoma, CA)
- 4 days ago
- Santa Rosa, CA (22 miles from Sonoma, CA)
- 4 days ago
Id : REQ_579260, Title : Retail Customer Experience Associate, Temecula Promenade - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...684,...
Customer Service Representative I
- Fairfield, CA (24 miles from Sonoma, CA)
- 5 days ago
- Fairfield, CA (24 miles from Sonoma, CA)
- 5 days ago
Overview The Customer Service Representative I will answer and resolve provider telephone and written inquiries within established time frames....
Loss Prevention Customer Service Associate II
- El Cerrito, CA (24 miles from Sonoma, CA)
- 5 days ago
- El Cerrito, CA (24 miles from Sonoma, CA)
- 5 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Kentfield, CA (20 miles from Sonoma, CA)
- 6 days ago
- Kentfield, CA (20 miles from Sonoma, CA)
- 6 days ago
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working...
Airport Customer Service Representative
- Napa, CA (21 miles from Sonoma, CA)
- 6 days ago
- Napa, CA (21 miles from Sonoma, CA)
- 6 days ago
What You Bring: A passion for customer service and hospitality. Strong attention to detail and a proactive mindset....
Lead Customer Service Representative - Full Time, Bonus Eligible
- San Rafael, CA (19 miles from Sonoma, CA)
- 7 days ago
- San Rafael, CA (19 miles from Sonoma, CA)
- 7 days ago
team as a Customer Service Representative....
Customer Service Representative (Part Time)
- Benicia, CA (21 miles from Sonoma, CA)
- 7 days ago
- Benicia, CA (21 miles from Sonoma, CA)
- 7 days ago
Performs a range of administrative and customer service tasks, providing valuable support to the hospital....
Bilingual Customer Service Representative
- San Rafael, CA (19 miles from Sonoma, CA)
- 8 days ago
- San Rafael, CA (19 miles from Sonoma, CA)
- 8 days ago
Additional Skills Spanish Speaking, Customer Service, MS Office...
Customer Service Representative - Print Production Experience Preferred! - $30-35/hr
- Petaluma, CA (17 miles from Sonoma, CA)
- 9 days ago
- Petaluma, CA (17 miles from Sonoma, CA)
- 9 days ago
Customer Service Representative - Print Production Experience Preferred!...
- El Cerrito, CA (24 miles from Sonoma, CA)
- 12 days ago
- El Cerrito, CA (24 miles from Sonoma, CA)
- 12 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Demographic Data for Sonoma, CA
Moving to Sonoma, CA? Find some basic demographic data about Sonoma, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Sonoma, CA
Highest Education Level
Customer Services in Sonoma, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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