Customer Service Jobs in Sonoma, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Dispatcher / Reservation Agent / Customer Service Agent
- San Rafael, CA (19 miles from Sonoma, CA)
- 1 hour ago
- San Rafael, CA (19 miles from Sonoma, CA)
- 1 hour ago
North Bay Limousine service seeking a reservation agent/dispatcher/customer service specialist. This role is to serve as a communications liaison for all employees, clients and chauffeurs....
Customer Service Representative
- Santa Rosa, CA (22 miles from Sonoma, CA)
- 1 hour ago
- Santa Rosa, CA (22 miles from Sonoma, CA)
- 1 hour ago
Our location is currently looking for a motivated Customer Service Rep with a strong work ethic....
Customer Service Representative
- Richmond, CA (20 miles from Sonoma, CA)
- 1 hour ago
- Richmond, CA (20 miles from Sonoma, CA)
- 1 hour ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Aviation Front Desk Customer Service Representative Part Time Job
- Napa, CA (21 miles from Sonoma, CA)
- 5 hours ago
- Napa, CA (21 miles from Sonoma, CA)
- 5 hours ago
customer purchases and fuel transactions Work closely with line service personnel and pilots, ensuring all customer service needs are met Front Desk Customer Service Representative Qualifications Customer...
/19301/e5c01222-7b25-41c4-94d6-f37904388cb2.png&z=8&s=RTL&ih_t=5%2F9%2F2025+10%3A46%3A02+PM&utm_medium=internal%20referrer&utm_campaign=internal-ihire-resume-review&utm_content=ihire&utm_term=sf_serp_searchresults_position_5&dt=Desktop)
Customer Service Representative (JB&A)
- San Rafael, CA (19 miles from Sonoma, CA)
- 21 hours ago
- San Rafael, CA (19 miles from Sonoma, CA)
- 21 hours ago
Come join us to stay true to our mission of delivering ONLY the best customer service!...
Veterinary Client Service Representative
- San Rafael, CA (19 miles from Sonoma, CA)
- 1 day ago
- San Rafael, CA (19 miles from Sonoma, CA)
- 1 day ago
Experience & Skills Req uirements: Customer service experience and 2 years experience in veterinary medicine are highly preferred Great communication skills - Team oriented with an ability to collaborate...
Sales & Customer Service Associate
- Napa, CA (21 miles from Sonoma, CA)
- 2 days ago
- Napa, CA (21 miles from Sonoma, CA)
- 2 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Santa Rosa, CA (22 miles from Sonoma, CA)
- 2 days ago
- Santa Rosa, CA (22 miles from Sonoma, CA)
- 2 days ago
You're dedicated to selling and delivering a customer service experience that is unlike any other....
- Santa Rosa, CA (22 miles from Sonoma, CA)
- 3 days ago
- Santa Rosa, CA (22 miles from Sonoma, CA)
- 3 days ago
Preferred A minimum of 1 year of customer service or community service experience....
Customer Service Associate - Temporary
- San Pablo, CA (19 miles from Sonoma, CA)
- 4 days ago
- San Pablo, CA (19 miles from Sonoma, CA)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Benicia, CA (21 miles from Sonoma, CA)
- 5 days ago
- Benicia, CA (21 miles from Sonoma, CA)
- 5 days ago
company who is seeking a Customer Service Representative to join their team....
Customer Service Agent, Cross Functional (Part-Time)
- Santa Rosa, CA (22 miles from Sonoma, CA)
- 7 days ago
- Santa Rosa, CA (22 miles from Sonoma, CA)
- 7 days ago
To continue our standard of excellence, Piedmont is seeking a motivated, reliable professional to join our team as a Customer Service Agent in our Ground Handling Department....
Customer Service Representative
- American Canyon, CA (12 miles from Sonoma, CA)
- 8 days ago
- American Canyon, CA (12 miles from Sonoma, CA)
- 8 days ago
- Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....
Customer Service Representative
- Napa, CA (21 miles from Sonoma, CA)
- 9 days ago
- Napa, CA (21 miles from Sonoma, CA)
- 9 days ago
Perform other related duties as assigned Qualifications Interpersonal and customer service skills. Analytical and problem-solving skills. Multitasking and organizational skills....
Retail Customer Service Associate
- Petaluma, CA (17 miles from Sonoma, CA)
- 12 days ago
- Petaluma, CA (17 miles from Sonoma, CA)
- 12 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Demographic Data for Sonoma, CA
Moving to Sonoma, CA? Find some basic demographic data about Sonoma, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Sonoma, CA
Highest Education Level
Customer Services in Sonoma, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »