Customer Service Jobs in Sunnyvale, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Amazon Locker+ Customer Service Associate
- Los Altos, CA (7 miles from Sunnyvale, CA)
- 5 hours ago
- Los Altos, CA (7 miles from Sunnyvale, CA)
- 5 hours ago
Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Customer Service Associate - Temporary
- San Jose, CA (7 miles from Sunnyvale, CA)
- 1 day ago
- San Jose, CA (7 miles from Sunnyvale, CA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Livermore, CA (22 miles from Sunnyvale, CA)
- 2 days ago
- Livermore, CA (22 miles from Sunnyvale, CA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- San Jose, CA (7 miles from Sunnyvale, CA)
- 2 days ago
- San Jose, CA (7 miles from Sunnyvale, CA)
- 2 days ago
Overview Imperial Dade, a leading North American distributor, has a Customer Service Representative role available in San Jose, CA!...
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- San Jose, CA (7 miles from Sunnyvale, CA)
- 3 days ago
- San Jose, CA (7 miles from Sunnyvale, CA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- San Jose, CA (7 miles from Sunnyvale, CA)
- 3 days ago
- San Jose, CA (7 miles from Sunnyvale, CA)
- 3 days ago
Overview The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their...
Lead Customer Service Representative
- Santa Clara, CA (4 miles from Sunnyvale, CA)
- 4 days ago
- Santa Clara, CA (4 miles from Sunnyvale, CA)
- 4 days ago
Education High school diploma or equivalent required with minimum four years of customer service experience A 4-year degree with a minimum of one year customer service experience Knowledge, Skills,...
Customer Service Agent - San Jose Airport
- San Jose, CA (7 miles from Sunnyvale, CA)
- 4 days ago
- San Jose, CA (7 miles from Sunnyvale, CA)
- 4 days ago
Minimum of 1 year experience handling customer service functions. A minimum of basic level experience and understanding of a PC and Microsoft Office Products required....
Customer Success Representative - Healthcare
- San Jose, CA (7 miles from Sunnyvale, CA)
- 4 days ago
- San Jose, CA (7 miles from Sunnyvale, CA)
- 4 days ago
If so, join Nutanix as a Customer Success Representative and be part of a dynamic team that delivers exceptional customer service, improves retention, and drives revenue growth....
Customer Service Representative
- Mountain View, CA (2 miles from Sunnyvale, CA)
- 4 days ago
- Mountain View, CA (2 miles from Sunnyvale, CA)
- 4 days ago
Customer Service Associate Position Type: 10 months contract Location: Mountain View, CA Pay : $30/Hr....
Customer Service Associate Duration: 6+ months Location Sunnyvale, CA 94043 (3 days Onsite) Description: As part of the Customer Service Team, you will provide front-line support to our customer's...
Amazon Locker+ Customer Service Associate
- Redwood City, CA (13 miles from Sunnyvale, CA)
- 6 days ago
- Redwood City, CA (13 miles from Sunnyvale, CA)
- 6 days ago
Amazon Locker+ Customer Returns Associate** **Job Overview** You're on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at...
Senior Customer Service Representative
- Foster City, CA (17 miles from Sunnyvale, CA)
- 6 days ago
- Foster City, CA (17 miles from Sunnyvale, CA)
- 6 days ago
We are seeking a highly motivated individual to join the AdelaTeam as Senior Customer Service Representative....
Tactical Loss Prevention Customer Service Associate II
- Fremont, CA (12 miles from Sunnyvale, CA)
- 7 days ago
- Fremont, CA (12 miles from Sunnyvale, CA)
- 7 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Los Gatos, CA (11 miles from Sunnyvale, CA)
- 8 days ago
- Los Gatos, CA (11 miles from Sunnyvale, CA)
- 8 days ago
Customer Service Rep About the Role: As a Customer Service Representative, your primary responsibility is to perform data entry tasks to update automated records and ensure the accuracy of work....
Demographic Data for Sunnyvale, CA
Moving to Sunnyvale, CA? Find some basic demographic data about Sunnyvale, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Sunnyvale, CA
Highest Education Level
Customer Services in Sunnyvale, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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