Customer Service Jobs in Thousand Oaks, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative (Manufacturing)
- Thousand Oaks, CA
- 20 hours ago
- Thousand Oaks, CA
- 20 hours ago
Job Requirements: Bilingual in English in Spanish strongly preferred 2+ years of customer service experience in a manufacturing environment Strong communication and problem-solving skills Experience...
Customer Service Associate - Temporary
- Van Nuys, CA (22 miles from Thousand Oaks, CA)
- 1 day ago
- Van Nuys, CA (22 miles from Thousand Oaks, CA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
LP Customer Service Associate II TJ Maxx Tarzana Full Time
- Tarzana, CA (21 miles from Thousand Oaks, CA)
- 2 days ago
- Tarzana, CA (21 miles from Thousand Oaks, CA)
- 2 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Retail Customer Experience Associate, Northridge Fashion Center - Full Time
- Northridge, CA (20 miles from Thousand Oaks, CA)
- 2 days ago
- Northridge, CA (20 miles from Thousand Oaks, CA)
- 2 days ago
Be part of an amazing story. Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and...
Retail Customer Service Associate
- Woodland Hills, CA (14 miles from Thousand Oaks, CA)
- 5 days ago
- Woodland Hills, CA (14 miles from Thousand Oaks, CA)
- 5 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Lead Retail Customer Service Associate
- Encino, CA (22 miles from Thousand Oaks, CA)
- 6 days ago
- Encino, CA (22 miles from Thousand Oaks, CA)
- 6 days ago
service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...
Customer Service Representative
- Moorpark, CA (7 miles from Thousand Oaks, CA)
- 7 days ago
- Moorpark, CA (7 miles from Thousand Oaks, CA)
- 7 days ago
Customer Service Representative Job Title: Customer Service Representative Location: Moorpark, CA Pay: $18 - $22 per hour Schedule: Monday to Friday, 8:00 AM - 4:30 PM Job Description: We are seeking...
Customer Service Representative
- Oxnard, CA (15 miles from Thousand Oaks, CA)
- 7 days ago
- Oxnard, CA (15 miles from Thousand Oaks, CA)
- 7 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Associate - Bilingual Spanish - Hybrid
- Woodland Hills, CA (14 miles from Thousand Oaks, CA)
- 9 days ago
- Woodland Hills, CA (14 miles from Thousand Oaks, CA)
- 9 days ago
Introduction Discover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape the future of workplaces across industries. As a member of our team, you...
Senior Customer Service Associate
- Northridge, CA (20 miles from Thousand Oaks, CA)
- 9 days ago
- Northridge, CA (20 miles from Thousand Oaks, CA)
- 9 days ago
May train employees in customer service and banking procedures. 2. Approves checks for payment. 3. Examines Customer Service Associates reports of daily transactions for accuracy. 4....
Sales & Customer Service Associate
- Camarillo, CA (10 miles from Thousand Oaks, CA)
- 10 days ago
- Camarillo, CA (10 miles from Thousand Oaks, CA)
- 10 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Customer Care Representative I
- Woodland Hills, CA (14 miles from Thousand Oaks, CA)
- 14 days ago
- Woodland Hills, CA (14 miles from Thousand Oaks, CA)
- 14 days ago
Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information....
GC Retail Customer Service Associate Store 120
- Northridge, CA (20 miles from Thousand Oaks, CA)
- 16 days ago
- Northridge, CA (20 miles from Thousand Oaks, CA)
- 16 days ago
KEY RESPONSIBILITIES The Customer Service Associate plays a vital role in preventing theft and ensuring customers have a positive shopping experience....
Pharmacy Customer Service Associate
- Van Nuys, CA (22 miles from Thousand Oaks, CA)
- 16 days ago
- Van Nuys, CA (22 miles from Thousand Oaks, CA)
- 16 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Van Nuys, CA (22 miles from Thousand Oaks, CA)
- 17 days ago
- Van Nuys, CA (22 miles from Thousand Oaks, CA)
- 17 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Demographic Data for Thousand Oaks, CA
Moving to Thousand Oaks, CA? Find some basic demographic data about Thousand Oaks, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Thousand Oaks, CA
Highest Education Level
Customer Services in Thousand Oaks, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Reception
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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