Customer Service Jobs in Thousand Oaks, CA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 36 Jobs

Customer Service Representative (Manufacturing)

  • Thousand Oaks, CA
  • 20 hours ago
  • Thousand Oaks, CA
  • 20 hours ago

Job Requirements: Bilingual in English in Spanish strongly preferred 2+ years of customer service experience in a manufacturing environment Strong communication and problem-solving skills Experience...

Customer Service Associate - Temporary

  • Van Nuys, CA (22 miles from Thousand Oaks, CA)
  • 1 day ago
  • Van Nuys, CA (22 miles from Thousand Oaks, CA)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

LP Customer Service Associate II TJ Maxx Tarzana Full Time

  • Tarzana, CA (21 miles from Thousand Oaks, CA)
  • 2 days ago
  • Tarzana, CA (21 miles from Thousand Oaks, CA)
  • 2 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Retail Customer Experience Associate, Northridge Fashion Center - Full Time

  • Northridge, CA (20 miles from Thousand Oaks, CA)
  • 2 days ago
  • Northridge, CA (20 miles from Thousand Oaks, CA)
  • 2 days ago

Be part of an amazing story. Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and...

Retail Customer Service Associate

  • Woodland Hills, CA (14 miles from Thousand Oaks, CA)
  • 5 days ago
  • Woodland Hills, CA (14 miles from Thousand Oaks, CA)
  • 5 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Lead Retail Customer Service Associate

  • Encino, CA (22 miles from Thousand Oaks, CA)
  • 6 days ago
  • Encino, CA (22 miles from Thousand Oaks, CA)
  • 6 days ago

service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...

Customer Service Representative

  • Moorpark, CA (7 miles from Thousand Oaks, CA)
  • 7 days ago
  • Moorpark, CA (7 miles from Thousand Oaks, CA)
  • 7 days ago

Customer Service Representative Job Title: Customer Service Representative Location: Moorpark, CA Pay: $18 - $22 per hour Schedule: Monday to Friday, 8:00 AM - 4:30 PM Job Description: We are seeking...

Customer Service Representative

  • Oxnard, CA (15 miles from Thousand Oaks, CA)
  • 7 days ago
  • Oxnard, CA (15 miles from Thousand Oaks, CA)
  • 7 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Associate - Bilingual Spanish - Hybrid

  • Woodland Hills, CA (14 miles from Thousand Oaks, CA)
  • 9 days ago
  • Woodland Hills, CA (14 miles from Thousand Oaks, CA)
  • 9 days ago

Introduction Discover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape the future of workplaces across industries. As a member of our team, you...

Senior Customer Service Associate

  • Northridge, CA (20 miles from Thousand Oaks, CA)
  • 9 days ago
  • Northridge, CA (20 miles from Thousand Oaks, CA)
  • 9 days ago

May train employees in customer service and banking procedures. 2. Approves checks for payment. 3. Examines Customer Service Associates reports of daily transactions for accuracy. 4....

Sales & Customer Service Associate

  • Camarillo, CA (10 miles from Thousand Oaks, CA)
  • 10 days ago
  • Camarillo, CA (10 miles from Thousand Oaks, CA)
  • 10 days ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Customer Care Representative I

  • Woodland Hills, CA (14 miles from Thousand Oaks, CA)
  • 14 days ago
  • Woodland Hills, CA (14 miles from Thousand Oaks, CA)
  • 14 days ago

Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information....

GC Retail Customer Service Associate Store 120

  • Northridge, CA (20 miles from Thousand Oaks, CA)
  • 16 days ago
  • Northridge, CA (20 miles from Thousand Oaks, CA)
  • 16 days ago

KEY RESPONSIBILITIES The Customer Service Associate plays a vital role in preventing theft and ensuring customers have a positive shopping experience....

Pharmacy Customer Service Associate

  • Van Nuys, CA (22 miles from Thousand Oaks, CA)
  • 16 days ago
  • Van Nuys, CA (22 miles from Thousand Oaks, CA)
  • 16 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Van Nuys, CA (22 miles from Thousand Oaks, CA)
  • 17 days ago
  • Van Nuys, CA (22 miles from Thousand Oaks, CA)
  • 17 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Demographic Data for Thousand Oaks, CA

Moving to Thousand Oaks, CA? Find some basic demographic data about Thousand Oaks, CA below.


Local
National
39,536,271
996,598

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...

Title Synonyms

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Salary for Customer Service Jobs in Thousand Oaks, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Thousand Oaks, CA offer the following education background
High School or GED
35.4%
Bachelor's Degree
25.0%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Thousand Oaks, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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