Customer Service Jobs in Union City, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Supervisor
- Mountain View, CA (12 miles from Union City, CA)
- 3 hours ago
- Mountain View, CA (12 miles from Union City, CA)
- 3 hours ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
- San Leandro, CA (10 miles from Union City, CA)
- 4 hours ago
- San Leandro, CA (10 miles from Union City, CA)
- 4 hours ago
Customer Service Associate needed for our San Leandro location Direct Stone Tool Supply Supply is a leading supplier of the stone tool trade, with locations in Arizona, California, Colorado, Oregon,...
Pharmacy Customer Service Associate
- Menlo Park, CA (12 miles from Union City, CA)
- 5 hours ago
- Menlo Park, CA (12 miles from Union City, CA)
- 5 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Menlo Park, CA (12 miles from Union City, CA)
- 5 hours ago
- Menlo Park, CA (12 miles from Union City, CA)
- 5 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Fremont, CA (4 miles from Union City, CA)
- 7 hours ago
- Fremont, CA (4 miles from Union City, CA)
- 7 hours ago
Immediate need for a Customer Service Administrator to join this growing manufacturing organization in the Fremont area....
Customer Service Representative
- Livermore, CA (23 miles from Union City, CA)
- 13 hours ago
- Livermore, CA (23 miles from Union City, CA)
- 13 hours ago
Qualifications 2+ years of customer service or account support experience, ideally in contract manufacturing, health & wellness, or CPG industries....
- San Francisco, CA (23 miles from Union City, CA)
- 14 hours ago
- San Francisco, CA (23 miles from Union City, CA)
- 14 hours ago
Learn more about becoming a Customer Service Agent and the FAQs: careers.southwestair.com/customer-service-agents....
Client Service Representative I/Floater
- Castro Valley, CA (10 miles from Union City, CA)
- 1 day ago
- Castro Valley, CA (10 miles from Union City, CA)
- 1 day ago
Our single point of contact model delivers outstanding customer service....
Customer Service Representative, Collision
- Sunnyvale, CA (14 miles from Union City, CA)
- 1 day ago
- Sunnyvale, CA (14 miles from Union City, CA)
- 1 day ago
The Tesla Collision Repair Program is looking for a Collision Customer Service Representative to work on one of the most progressive vehicle brands in the world....
Client Service Representative, National Accounts
- Walnut Creek, CA (18 miles from Union City, CA)
- 2 days ago
- Walnut Creek, CA (18 miles from Union City, CA)
- 2 days ago
Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...
Bilingual Customer Service Representative Cantonese-English - Full Time
- San Francisco, CA (23 miles from Union City, CA)
- 3 days ago
- San Francisco, CA (23 miles from Union City, CA)
- 3 days ago
As a Cantonese-English Bilingual Customer Service Representative working at the Embacardo BART station in San Francisco, CA, youll be a part of bringing humanity to business....
Sales & Customer Service Associate
- Concord, CA (24 miles from Union City, CA)
- 3 days ago
- Concord, CA (24 miles from Union City, CA)
- 3 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Retail Customer Service Associate
- San Mateo, CA (15 miles from Union City, CA)
- 3 days ago
- San Mateo, CA (15 miles from Union City, CA)
- 3 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Retail Store Support- Valley Fair
- San Jose, CA (19 miles from Union City, CA)
- 4 days ago
- San Jose, CA (19 miles from Union City, CA)
- 4 days ago
The ideal Store Support employee has a passion for fashion, is positive, energetic and enjoys providing excellent customer service while working at the point of sale....
- San Carlos, CA (14 miles from Union City, CA)
- 4 days ago
- San Carlos, CA (14 miles from Union City, CA)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Demographic Data for Union City, CA
Moving to Union City, CA? Find some basic demographic data about Union City, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Union City, CA
Highest Education Level
Customer Services in Union City, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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