Customer Service Jobs in Walnut Creek, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- San Leandro, CA (11 miles from Walnut Creek, CA)
- 4 hours ago
- San Leandro, CA (11 miles from Walnut Creek, CA)
- 4 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Concord, CA (6 miles from Walnut Creek, CA)
- 6 hours ago
- Concord, CA (6 miles from Walnut Creek, CA)
- 6 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Temporary Associate Customer Service Representative
- San Mateo, CA (24 miles from Walnut Creek, CA)
- 18 hours ago
- San Mateo, CA (24 miles from Walnut Creek, CA)
- 18 hours ago
Process customer service paperwork as necessary MINIMUM QUALIFICATIONS: An Associate Customer Service Rep....
Customer Service Representative - B001
- Hayward, CA (13 miles from Walnut Creek, CA)
- 18 hours ago
- Hayward, CA (13 miles from Walnut Creek, CA)
- 18 hours ago
Customer Service Representative Non-Exempt Reports To: Branch Manager Schedule: M-F Dayshift w/ rotating Saturdays POSITION SUMMARY: A Customer Service Representative works with clients who have orders...
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Retail Customer Service Associate
- San Francisco, CA (19 miles from Walnut Creek, CA)
- 1 day ago
- San Francisco, CA (19 miles from Walnut Creek, CA)
- 1 day ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Representative Tier 1
- Newark, CA (24 miles from Walnut Creek, CA)
- 1 day ago
- Newark, CA (24 miles from Walnut Creek, CA)
- 1 day ago
Provide feedback on the efficiency of the customer service process....
Customer Service Representative - Wire
- Union City, CA (18 miles from Walnut Creek, CA)
- 1 day ago
- Union City, CA (18 miles from Walnut Creek, CA)
- 1 day ago
As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction....
NEW Airline Customer Service Agent - San Francisco, CA
- San Francisco, CA (19 miles from Walnut Creek, CA)
- 1 day ago
- San Francisco, CA (19 miles from Walnut Creek, CA)
- 1 day ago
Pacific Aviation is hiring Airline Customer Service Agents at San Francisco International Airport (SFO) for a dynamic, part-time opportunity that offers serious growth, great benefits, and meaningful...
NEW Customer Service Agent SFO - Vietnamese/English Speakers
- San Francisco, CA (19 miles from Walnut Creek, CA)
- 1 day ago
- San Francisco, CA (19 miles from Walnut Creek, CA)
- 1 day ago
Pacific Aviation is hiring bilingual Airline Customer Service Agents fluent in Vietnamese and English to join our part-time team at San Francisco International Airport (SFO)....
NEW Airline Customer Service Agent SFO - Japanese/English Speakers
- San Francisco, CA (19 miles from Walnut Creek, CA)
- 1 day ago
- San Francisco, CA (19 miles from Walnut Creek, CA)
- 1 day ago
Pacific Aviation is hiring bilingual Airline Customer Service Agents fluent in Japanese and English to join our part-time team at San Francisco International Airport (SFO)....
NEW Airline Customer Service Agent SFO - Chinese/English Speakers
- San Francisco, CA (19 miles from Walnut Creek, CA)
- 1 day ago
- San Francisco, CA (19 miles from Walnut Creek, CA)
- 1 day ago
Pacific Aviation is hiring bilingual Airline Customer Service Agents at San Francisco International Airport (SFO) to support international airline operations in a part-time role....
- South San Francisco, CA (24 miles from Walnut Creek, CA)
- 1 day ago
- South San Francisco, CA (24 miles from Walnut Creek, CA)
- 1 day ago
Assist customers by effectively resolving all customer service issues....
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Pleasanton, CA (19 miles from Walnut Creek, CA)
- 2 days ago
- Pleasanton, CA (19 miles from Walnut Creek, CA)
- 2 days ago
You're dedicated to selling and delivering a customer service experience that is unlike any other....
Pharmacy Customer Service Associate
- South San Francisco, CA (24 miles from Walnut Creek, CA)
- 2 days ago
- South San Francisco, CA (24 miles from Walnut Creek, CA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- San Francisco, CA (19 miles from Walnut Creek, CA)
- 2 days ago
- San Francisco, CA (19 miles from Walnut Creek, CA)
- 2 days ago
Back to results Customer Service Agent Branches & Operations Full-time San Francisco, CA, United States Apply now Apply now Ready to elevate your customer service game?...
Demographic Data for Walnut Creek, CA
Moving to Walnut Creek, CA? Find some basic demographic data about Walnut Creek, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Walnut Creek, CA
Highest Education Level
Customer Services in Walnut Creek, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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