Customer Service Jobs in Walnut Creek, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Antioch, CA (16 miles from Walnut Creek, CA)
- 12 days ago
- Antioch, CA (16 miles from Walnut Creek, CA)
- 12 days ago
As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Customer Service Representative Location Walnut Creek, USCategory Customer Service/Call Center 04/25/2025 Customer Service Representative - Call Center Shift/Hours: Monday - Friday (Potential for full-time...
Pharmacy Customer Service Associate
- Berkeley, CA (10 miles from Walnut Creek, CA)
- 18 hours ago
- Berkeley, CA (10 miles from Walnut Creek, CA)
- 18 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Entry Level Sales & Customer Support Associate
- Fremont, CA (21 miles from Walnut Creek, CA)
- 1 day ago
- Fremont, CA (21 miles from Walnut Creek, CA)
- 1 day ago
service, sales support, or related fieldsMust have a passion for helping others and working in a team-oriented environmentCan thrive in a fast-paced environment and adapt to changes quickly...
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Retail Customer Service Associate
- Concord, CA (6 miles from Walnut Creek, CA)
- 1 day ago
- Concord, CA (6 miles from Walnut Creek, CA)
- 1 day ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1225 Concord Ave, Concord, CA 94520...
- Daly City, CA (23 miles from Walnut Creek, CA)
- 2 days ago
- Daly City, CA (23 miles from Walnut Creek, CA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative, Collision
- San Rafael, CA (24 miles from Walnut Creek, CA)
- 2 days ago
- San Rafael, CA (24 miles from Walnut Creek, CA)
- 2 days ago
The Tesla Collision Repair Program is looking for a Collision Customer Service Representative to work on one of the most progressive vehicle brands in the world....
Dispatcher / Reservation Agent / Customer Service Agent
- San Rafael, CA (24 miles from Walnut Creek, CA)
- 2 days ago
- San Rafael, CA (24 miles from Walnut Creek, CA)
- 2 days ago
North Bay Limousine service seeking a reservation agent/dispatcher/customer service specialist. This role is to serve as a communications liaison for all employees, clients and chauffeurs....
Customer Service Representative Panorama Baking
- San Francisco, CA (19 miles from Walnut Creek, CA)
- 2 days ago
- San Francisco, CA (19 miles from Walnut Creek, CA)
- 2 days ago
PAN-O-RAMA artisan bakery is seeking a customer service representative to work in our offices in San Francisco....
Customer Service Representative
- Richmond, CA (17 miles from Walnut Creek, CA)
- 2 days ago
- Richmond, CA (17 miles from Walnut Creek, CA)
- 2 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative (JB&A)
- San Rafael, CA (24 miles from Walnut Creek, CA)
- 3 days ago
- San Rafael, CA (24 miles from Walnut Creek, CA)
- 3 days ago
Come join us to stay true to our mission of delivering ONLY the best customer service!...
Customer Service Associate - Temporary
- Concord, CA (6 miles from Walnut Creek, CA)
- 3 days ago
- Concord, CA (6 miles from Walnut Creek, CA)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Veterinary Client Service Representative
- San Rafael, CA (24 miles from Walnut Creek, CA)
- 4 days ago
- San Rafael, CA (24 miles from Walnut Creek, CA)
- 4 days ago
Experience & Skills Req uirements: Customer service experience and 2 years experience in veterinary medicine are highly preferred Great communication skills - Team oriented with an ability to collaborate...
Part-time Customer Service Agent
- San Francisco, CA (19 miles from Walnut Creek, CA)
- 4 days ago
- San Francisco, CA (19 miles from Walnut Creek, CA)
- 4 days ago
We offer a variety of jobs that fall under the umbrella of Customer Service Agent....
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Berkeley, CA (10 miles from Walnut Creek, CA)
- 5 days ago
- Berkeley, CA (10 miles from Walnut Creek, CA)
- 5 days ago
You're dedicated to selling and delivering a customer service experience that is unlike any other....
Demographic Data for Walnut Creek, CA
Moving to Walnut Creek, CA? Find some basic demographic data about Walnut Creek, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Walnut Creek, CA
Highest Education Level
Customer Services in Walnut Creek, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Wellness
- Complaint Resolution
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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