Customer Service Jobs in Westlake Village, CA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Pharmacy Customer Service Associate
- Santa Monica, CA (22 miles from Westlake Village, CA)
- moments ago
- Santa Monica, CA (22 miles from Westlake Village, CA)
- moments ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Amazon Locker+ Customer Service Associate
- Camarillo, CA (14 miles from Westlake Village, CA)
- moments ago
- Camarillo, CA (14 miles from Westlake Village, CA)
- moments ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...
Customer Service Representative - Patient Registration
- Fillmore, CA (17 miles from Westlake Village, CA)
- 14 hours ago
- Fillmore, CA (17 miles from Westlake Village, CA)
- 14 hours ago
As our Customer Service Representative, you'll work to help our patients check into the hospital....
Customer Service Representative - Scale House and Buy Back Center (Temporary/Extra Help)
- Oxnard, CA (19 miles from Westlake Village, CA)
- 2 days ago
- Oxnard, CA (19 miles from Westlake Village, CA)
- 2 days ago
The City of Oxnard's Public Works Department is seeking a temporary/extra help Customer Service Representative with strong technical and customer service skills to be part of the Environmental Resources...
Customer Service Representative
- Camarillo, CA (14 miles from Westlake Village, CA)
- 4 days ago
- Camarillo, CA (14 miles from Westlake Village, CA)
- 4 days ago
Job Title: Customer Service Representative Location: Camarillo, CA Pay Range: $25hr Whats the Job?...
Customer Service Representative (Voice)
- San Fernando, CA (24 miles from Westlake Village, CA)
- 4 days ago
- San Fernando, CA (24 miles from Westlake Village, CA)
- 4 days ago
We are seeking a highly skilled and motivated customer service representative to join our team and provide outstanding customer support to our offshore clients....
Customer Service Representative
- San Fernando, CA (24 miles from Westlake Village, CA)
- 4 days ago
- San Fernando, CA (24 miles from Westlake Village, CA)
- 4 days ago
This position supports customer service, technical support, and customer sales interactions....
Inbound Customer Service Agent
- San Fernando, CA (24 miles from Westlake Village, CA)
- 4 days ago
- San Fernando, CA (24 miles from Westlake Village, CA)
- 4 days ago
This position supports customer service, technical support, and customer sales interactions....
Customer Service Representative - Scale House and Buy Back Center (Temporary/Extra Help)
- Oxnard, CA (20 miles from Westlake Village, CA)
- 4 days ago
- Oxnard, CA (20 miles from Westlake Village, CA)
- 4 days ago
The City of Oxnards Public Works Department is seeking a temporary/extra help Customer Service Representative with strong technical and customer service skills to be part of the Environmental Resources...
HVAC Sales Coordinator & Customer Service Representative
- Oxnard, CA (19 miles from Westlake Village, CA)
- 5 days ago
- Oxnard, CA (19 miles from Westlake Village, CA)
- 5 days ago
HVAC Sales Coordinator Oxnard CA | Full-Time Join our fast-growing HVAC team and help drive smooth, efficient sales operations! We're looking for an organized and detail-oriented Sales Coordinator...
Experienced Customer Service Agent - Home Improvement
- Tarzana, CA (17 miles from Westlake Village, CA)
- 5 days ago
- Tarzana, CA (17 miles from Westlake Village, CA)
- 5 days ago
Home Improvement Customer Service Representative** We are seeking a reliable and experienced Customer Service Representative to join our team....
Customer Service Representative (Multi-Platform)
- San Fernando, CA (24 miles from Westlake Village, CA)
- 5 days ago
- San Fernando, CA (24 miles from Westlake Village, CA)
- 5 days ago
We are seeking a highly skilled and motivated customer service representative to join our team and provide outstanding customer support to our offshore clients....
Customer Service Representative (Non-Voice)
- San Fernando, CA (24 miles from Westlake Village, CA)
- 5 days ago
- San Fernando, CA (24 miles from Westlake Village, CA)
- 5 days ago
Must be customer service oriented (empathetic, responsive, patient, and conscientious)....
Customer Service Representative - B014
- San Fernando, CA (24 miles from Westlake Village, CA)
- 6 days ago
- San Fernando, CA (24 miles from Westlake Village, CA)
- 6 days ago
Customer Service Representative Non-Exempt Reports To: Branch Manager Schedule: M-F Dayshift w/ rotating Saturdays POSITION SUMMARY: A Customer Service Representative works with clients who have orders...
Customer Service Representative
- Simi Valley, CA (7 miles from Westlake Village, CA)
- 7 days ago
- Simi Valley, CA (7 miles from Westlake Village, CA)
- 7 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Demographic Data for Westlake Village, CA
Moving to Westlake Village, CA? Find some basic demographic data about Westlake Village, CA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Westlake Village, CA
Highest Education Level
Customer Services in Westlake Village, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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