Customer Service Jobs in Southington, CT
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Veterinary Client Service Representative - 2nd Shift - ER / Specialty
- Middletown, CT (12 miles from Southington, CT)
- 9 days ago
- Middletown, CT (12 miles from Southington, CT)
- 9 days ago
Requirements Previous experience in a customer service role, preferably in a veterinary setting, is preferred. Familiarity with veterinary terminology or a willingness to learn....
F&I Customer Support Associate or Consultant
- Hartford, CT (16 miles from Southington, CT)
- 18 hours ago
- Hartford, CT (16 miles from Southington, CT)
- 18 hours ago
the Customer Service area OR + High School Diploma or Equivalent and 3 or more years of experience in the Customer Service area AND + Experience with Microsoft Office Preferred Qualifications: + Minimum...
Amazon Locker+ Customer Service Associate
- West Hartford, CT (12 miles from Southington, CT)
- 1 day ago
- West Hartford, CT (12 miles from Southington, CT)
- 1 day ago
Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Customer Service Representative
- Hamden, CT (16 miles from Southington, CT)
- 1 day ago
- Hamden, CT (16 miles from Southington, CT)
- 1 day ago
The Customer Service Representative is responsible for providing exceptional customer service in person and over the phone....
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- Manchester, CT (21 miles from Southington, CT)
- 1 day ago
- Manchester, CT (21 miles from Southington, CT)
- 1 day ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours...
Customer Service Representative - Annuities - $500 SIGN ON BONUS + $3,000 Equity!
- Hartford, CT (16 miles from Southington, CT)
- 2 days ago
- Hartford, CT (16 miles from Southington, CT)
- 2 days ago
This person participates as a member of a team of customer service representatives engaged in processing insurance support phone calls, post call activities and completion of call back commitments involving...
- Plainville, CT (5 miles from Southington, CT)
- 2 days ago
- Plainville, CT (5 miles from Southington, CT)
- 2 days ago
One year related experience required with customer service preferred....
Pharmacy Customer Service Associate
- Torrington, CT (20 miles from Southington, CT)
- 2 days ago
- Torrington, CT (20 miles from Southington, CT)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- New Haven, CT (20 miles from Southington, CT)
- 2 days ago
- New Haven, CT (20 miles from Southington, CT)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Oxford, CT (18 miles from Southington, CT)
- 2 days ago
- Oxford, CT (18 miles from Southington, CT)
- 2 days ago
Nesco Resource is looking for a Customer Service Representative experienced in the Manufacturing field. THIS IS AN ON-SITE POSITION in Oxford, CT....
Retail Customer Experience Associate, Dadeland - Full Time
- Farmington, CT (8 miles from Southington, CT)
- 2 days ago
- Farmington, CT (8 miles from Southington, CT)
- 2 days ago
Id : REQ_575093, Title : Retail Customer Experience Associate, Dadeland - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...971, ExternalPostedStartDate :...
Customer Service Representative
- South Windsor, CT (22 miles from Southington, CT)
- 2 days ago
- South Windsor, CT (22 miles from Southington, CT)
- 2 days ago
Minimum one year of experience in customer service or a related position. Requires knowledge of computer applications and a good understanding of basic math....
Uniformed Loss Prevention Customer Service Associate - (Wethersfield, CT)
- Wethersfield, CT (13 miles from Southington, CT)
- 3 days ago
- Wethersfield, CT (13 miles from Southington, CT)
- 3 days ago
Uniformed Loss Prevention Customer Service Associate - (Wethersfield, CT) Marshalls - 3.6 Wethersfield, CT Job Details Full-time Estimated: $32.2K - $36.9K a year 1 day ago Benefits Paid parental leave...
Customer Service Representative
- East Hartford, CT (17 miles from Southington, CT)
- 3 days ago
- East Hartford, CT (17 miles from Southington, CT)
- 3 days ago
Customer Service Representative** **Position Summary:** Adecco is assisting a local client recruiting for accounts **Customer Service Representative (CSR)** to support storeroom operations at a customer...
Customer Service Representative
- Plainville, CT (5 miles from Southington, CT)
- 5 days ago
- Plainville, CT (5 miles from Southington, CT)
- 5 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Demographic Data for Southington, CT
Moving to Southington, CT? Find some basic demographic data about Southington, CT below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Southington, CT
Highest Education Level
Customer Services in Southington, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Complaint Resolution
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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