Customer Service Jobs in Southington, CT
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Pharmacy Customer Service Associate
- Glastonbury, CT (18 miles from Southington, CT)
- 1 hour ago
- Glastonbury, CT (18 miles from Southington, CT)
- 1 hour ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Hamden, CT (16 miles from Southington, CT)
- 1 hour ago
- Hamden, CT (16 miles from Southington, CT)
- 1 hour ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Senior Customer Service Representative - Farmington, CT
- Farmington, CT (8 miles from Southington, CT)
- 4 hours ago
- Farmington, CT (8 miles from Southington, CT)
- 4 hours ago
The ideal candidate will have experience in customer service and preferably experience working over the phone. They need to be confident with multi-tasking....
Customer Service Representative
- Hartford, CT (16 miles from Southington, CT)
- 12 hours ago
- Hartford, CT (16 miles from Southington, CT)
- 12 hours ago
Uses customer service threshold framework to make financial decisions to resolve member issues. Responds quickly to meet customer needs and resolve problems while avoiding over-committing....
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Customer Service Associate - Temporary
- Branford, CT (22 miles from Southington, CT)
- 13 hours ago
- Branford, CT (22 miles from Southington, CT)
- 13 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Part Time Customer Service and Sales Associate
- Manchester, CT (21 miles from Southington, CT)
- 13 hours ago
- Manchester, CT (21 miles from Southington, CT)
- 13 hours ago
The Part Time Customer Service and Sales Associate is an essential member of the Hertz Local Edition team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our...
Customer Service Representative
- Hartford, CT (16 miles from Southington, CT)
- 22 hours ago
- Hartford, CT (16 miles from Southington, CT)
- 22 hours ago
Our Customer Service Representative will work in a high-touch service environment to handle customer service for some of our top clients at Amex GBT....
Loss Prevention Customer Service Associate
- Hamden, CT (16 miles from Southington, CT)
- 1 day ago
- Hamden, CT (16 miles from Southington, CT)
- 1 day ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- South Windsor, CT (22 miles from Southington, CT)
- 1 day ago
- South Windsor, CT (22 miles from Southington, CT)
- 1 day ago
Service Center South Windsor JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting...
Bi-Lingual (Spanish/English) Customer Service Representative
- South Windsor, CT (22 miles from Southington, CT)
- 1 day ago
- South Windsor, CT (22 miles from Southington, CT)
- 1 day ago
Coburn Technologies is seeking a bi-lingual Spanish-speaking Customer Service Representative to join our team....
Customer Service Representative Part-Time
- Middletown, CT (12 miles from Southington, CT)
- 2 days ago
- Middletown, CT (12 miles from Southington, CT)
- 2 days ago
Customer Service Representatives play an important part in giving our customers the excellent service that makes us successful....
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Farmington, CT (8 miles from Southington, CT)
- 2 days ago
- Farmington, CT (8 miles from Southington, CT)
- 2 days ago
You're dedicated to selling and delivering a customer service experience that is unlike any other....
Customer Service Representative
- Bristol, CT (6 miles from Southington, CT)
- 3 days ago
- Bristol, CT (6 miles from Southington, CT)
- 3 days ago
Customer Service Representative Location Bristol, CONNECTICUT, USCategory Administrative/Clerical/HR 05/20/2025 Customer Service Representative Customer Service Representative Pay: up to $23/hr Customer...
Customer Service Representative (Customer Service Rep)
- Watertown, CT (10 miles from Southington, CT)
- 3 days ago
- Watertown, CT (10 miles from Southington, CT)
- 3 days ago
Provides Siemon customers with exceptional levels of service by acting as a team for all customer service functions....
Pharmacy Customer Service Representative - National Remote
- Hartford, CT (16 miles from Southington, CT)
- 4 days ago
- Hartford, CT (16 miles from Southington, CT)
- 4 days ago
**Required Qualifications:** + High School Diploma / GED OR equivalent work experience + Must be 18 years of age OR older + Customer service experience in a call center environment + Required to submit...
Remote WorkDemographic Data for Southington, CT
Moving to Southington, CT? Find some basic demographic data about Southington, CT below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Southington, CT
Highest Education Level
Customer Services in Southington, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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