Customer Service Jobs in Felton, DE
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Pharmacy Customer Service Associate
- Smyrna, DE (17 miles from Felton, DE)
- 16 hours ago
- Smyrna, DE (17 miles from Felton, DE)
- 16 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Dover, DE (11 miles from Felton, DE)
- 2 days ago
- Dover, DE (11 miles from Felton, DE)
- 2 days ago
Preferably, all calls will be responded to and/or returned within the business day. + Maintain departmental standard of answering and resolving inbound customer service daily + Maintain Customer Service...
Customer Service Associate - Temporary
- Milford, DE (13 miles from Felton, DE)
- 2 days ago
- Milford, DE (13 miles from Felton, DE)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Beef Monitoring Customer Success Representative (Upper Midwest)
- Dover, DE (11 miles from Felton, DE)
- 5 days ago
- Dover, DE (11 miles from Felton, DE)
- 5 days ago
Beef Monitoring Customer Success Representative (Upper Midwest) at Merck in Dover, Delaware, United States Job Description Job Description We are seeking a highly motivated and customer-focused...
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- Dover, DE (11 miles from Felton, DE)
- 8 days ago
- Dover, DE (11 miles from Felton, DE)
- 8 days ago
Minimum of 3-5 years customer service / sales experience. Automotive Industry experience is a plus. Strong decision-making skills. Ability to work well and quickly under pressure....
- Dover, DE (11 miles from Felton, DE)
- 9 days ago
- Dover, DE (11 miles from Felton, DE)
- 9 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Representative
- Dover, DE (11 miles from Felton, DE)
- 11 days ago
- Dover, DE (11 miles from Felton, DE)
- 11 days ago
TransCore (TRN), a subsidiary of ST Engineering, is seeking full-time Customer Service Representatives to join our team in Dover, Delaware.Summary: Under the direction of the Customer Service Supervisor...
Retail Customer Service Associate
- Dover, DE (11 miles from Felton, DE)
- 12 days ago
- Dover, DE (11 miles from Felton, DE)
- 12 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1572 N DUPONT HWY, DOVER, DE 19901...
F&I Customer Support Associate or Consultant
- Dover, DE (11 miles from Felton, DE)
- 13 days ago
- Dover, DE (11 miles from Felton, DE)
- 13 days ago
the Customer Service area OR + High School Diploma or Equivalent and 3 or more years of experience in the Customer Service area AND + Experience with Microsoft Office Preferred Qualifications: + Minimum...
Customer Service Representative
- Dover, DE (11 miles from Felton, DE)
- 14 days ago
- Dover, DE (11 miles from Felton, DE)
- 14 days ago
Our Retail Office Associates possess strong customer service skills with the ability to identify root causes in order to assist customers efficiently in a timely manner and with empathy....
Associate Customer Service Representative
- Dover, DE (11 miles from Felton, DE)
- 15 days ago
- Dover, DE (11 miles from Felton, DE)
- 15 days ago
EDUCATION Required + High School Diploma or GED Substitutions + None Preferred + None EXPERIENCE Required + 6 months of Customer Service in a customer facing role Preferred + Customer Service in a call-center...
Customer Service Representative (CST and EST Time Zones)
- Dover, DE (11 miles from Felton, DE)
- 15 days ago
- Dover, DE (11 miles from Felton, DE)
- 15 days ago
service to our Medicare members....
Customer Service Representative
- Clayton, DE (17 miles from Felton, DE)
- 15 days ago
- Clayton, DE (17 miles from Felton, DE)
- 15 days ago
JOB OVERVIEW JOB TITLE CUSTOMER SERVICE REPRESENTATIVE LOCATION OFFICE REPORTS TO CUSTOMER SERVICE MANAGER JOB DESCRIPTION CSR III duties include but not limited to require direct contact with a customer...
- Dover, DE (11 miles from Felton, DE)
- 18 days ago
- Dover, DE (11 miles from Felton, DE)
- 18 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Join Fast
- Houston, DE (9 miles from Felton, DE)
- 20 days ago
- Houston, DE (9 miles from Felton, DE)
- 20 days ago
un Customer Service Representative - Join Fast compensation: To be discussed....
Demographic Data for Felton, DE
Moving to Felton, DE? Find some basic demographic data about Felton, DE below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Felton, DE
Highest Education Level
Customer Services in Felton, DE offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Forklift
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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