Customer Service Jobs in Frederica, DE
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Dover, DE (8 miles from Frederica, DE)
- 4 hours ago
- Dover, DE (8 miles from Frederica, DE)
- 4 hours ago
Our Retail Office Associates possess strong customer service skills with the ability to identify root causes in order to assist customers efficiently in a timely manner and with empathy....
Associate Customer Service Representative
- Dover, DE (8 miles from Frederica, DE)
- 1 day ago
- Dover, DE (8 miles from Frederica, DE)
- 1 day ago
** + Customer Service in a call-center environment + Customer Service in a Healthcare related call-center environment strongly preferred **LICENSES or CERTIFICATIONS** **Required** + None **Preferred...
Customer Service Representative (CST and EST Time Zones)
- Dover, DE (8 miles from Frederica, DE)
- 1 day ago
- Dover, DE (8 miles from Frederica, DE)
- 1 day ago
Our goal is to provide compassionate, innovative, and proactive customer service to our Medicare members....
Customer Service Representative
- Clayton, DE (20 miles from Frederica, DE)
- 1 day ago
- Clayton, DE (20 miles from Frederica, DE)
- 1 day ago
JOB OVERVIEW JOB TITLE CUSTOMER SERVICE REPRESENTATIVE LOCATION OFFICE REPORTS TO CUSTOMER SERVICE MANAGER JOB DESCRIPTION CSR III duties include but not limited to require direct contact with a customer...
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- Dover, DE (8 miles from Frederica, DE)
- 4 days ago
- Dover, DE (8 miles from Frederica, DE)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Join Fast
- Houston, DE (9 miles from Frederica, DE)
- 6 days ago
- Houston, DE (9 miles from Frederica, DE)
- 6 days ago
un Customer Service Representative - Join Fast compensation: To be discussed....
Customer Service Representative
- Dover, DE (8 miles from Frederica, DE)
- 8 days ago
- Dover, DE (8 miles from Frederica, DE)
- 8 days ago
Role/Responsibilities/Project: We are seeking a detail-oriented and customer-focused Customer Service Representative with a minimum of 3 years of experience in customer service....
Customer Service Representative (remote)
- Dover, DE (8 miles from Frederica, DE)
- 10 days ago
- Dover, DE (8 miles from Frederica, DE)
- 10 days ago
CUSTOMER SERVICE REPRESENTATIVE (remote)** This is a remote position open to any qualified applicant in the United States....
Remote WorkBilingual Spanish Customer Service Representative - Remote
- Dover, DE (8 miles from Frederica, DE)
- 15 days ago
- Dover, DE (8 miles from Frederica, DE)
- 15 days ago
This position receives and responds to inbound call inquiries and communications from customers, marketing associates, and other customer service representatives....
Remote WorkCustomer Service Representative - Remote
- Dover, DE (8 miles from Frederica, DE)
- 20 days ago
- Dover, DE (8 miles from Frederica, DE)
- 20 days ago
Job Summary: The Customer Service Representative (CSR) answers inbound calls from members and providers, inputs data, and provides a high level of customer service always extending courtesy and professionalism...
Remote Work- Bridgeville, DE (21 miles from Frederica, DE)
- 25 days ago
- Bridgeville, DE (21 miles from Frederica, DE)
- 25 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Representative 1
- Dover, DE (8 miles from Frederica, DE)
- 30+ days ago
- Dover, DE (8 miles from Frederica, DE)
- 30+ days ago
The Inductors Division of Vishay is currently seeking applicants for a full-time Customer Service Representative....
Customer Service Representative
- Dover, DE (8 miles from Frederica, DE)
- 30+ days ago
- Dover, DE (8 miles from Frederica, DE)
- 30+ days ago
Our CSR's are the pivot around which the hospital operates and are responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets...
Sales & Customer Service Associate
- Dover, DE (8 miles from Frederica, DE)
- 45+ days ago
- Dover, DE (8 miles from Frederica, DE)
- 45+ days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
- Milford, DE (8 miles from Frederica, DE)
- 45+ days ago
- Milford, DE (8 miles from Frederica, DE)
- 45+ days ago
Performs a variety of customer service and business office functions for a Southern States agronomy, farm supply, member co-op, and/or petroleum location....
Demographic Data for Frederica, DE
Moving to Frederica, DE? Find some basic demographic data about Frederica, DE below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Frederica, DE
Highest Education Level
Customer Services in Frederica, DE offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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