Customer Service Jobs in Lincoln, DE

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 16 Jobs

Customer Service Representative - Remote

  • Dover, DE (21 miles from Lincoln, DE)
  • 1 day ago
  • Dover, DE (21 miles from Lincoln, DE)
  • 1 day ago

**Job Summary:** The Customer Service Representative (CSR) answers inbound calls from members and providers, inputs data, and provides a high level of customer service always extending courtesy and...

Remote Work

Customer Service Associate

  • Lewes, DE (16 miles from Lincoln, DE)
  • 3 days ago
  • Lewes, DE (16 miles from Lincoln, DE)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Seaford, DE (17 miles from Lincoln, DE)
  • 5 days ago
  • Seaford, DE (17 miles from Lincoln, DE)
  • 5 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Bridgeville, DE (12 miles from Lincoln, DE)
  • 6 days ago
  • Bridgeville, DE (12 miles from Lincoln, DE)
  • 6 days ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...

Customer Service Representative 1

  • Dover, DE (21 miles from Lincoln, DE)
  • 11 days ago
  • Dover, DE (21 miles from Lincoln, DE)
  • 11 days ago

The Inductors Division of Vishay is currently seeking applicants for a full-time Customer Service Representative....

Customer Service Representative

  • Dover, DE (21 miles from Lincoln, DE)
  • 18 days ago
  • Dover, DE (21 miles from Lincoln, DE)
  • 18 days ago

Our CSR's are the pivot around which the hospital operates and are responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets...

Loss Prevention Customer Service Associate

  • Rehoboth Beach, DE (20 miles from Lincoln, DE)
  • 19 days ago
  • Rehoboth Beach, DE (20 miles from Lincoln, DE)
  • 19 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • Dover, DE (21 miles from Lincoln, DE)
  • 24 days ago
  • Dover, DE (21 miles from Lincoln, DE)
  • 24 days ago

Summary: Under the direction of the Customer Service Supervisor/Lead, the Customer Service Representative will be responsible for quality service and providing accurate information to customers....

Customer Service Representative

  • Seaford, DE (17 miles from Lincoln, DE)
  • 25 days ago
  • Seaford, DE (17 miles from Lincoln, DE)
  • 25 days ago

If you are a self-motivatedand adaptable individual with a knack for world-class customer service andoperational excellence, YOU may be just who we are looking for!...

Sales & Customer Service Associate

  • Dover, DE (21 miles from Lincoln, DE)
  • 26 days ago
  • Dover, DE (21 miles from Lincoln, DE)
  • 26 days ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Customer Service Representative

  • Lewes, DE (16 miles from Lincoln, DE)
  • 30+ days ago
  • Lewes, DE (16 miles from Lincoln, DE)
  • 30+ days ago

Education & Experience: High school diploma or equivalent required At least one year of customer service experience Physical Demands: The Customer Service Representative typically works in an office...

Customer Service/Retail Admin

  • Milford, DE (6 miles from Lincoln, DE)
  • 30+ days ago
  • Milford, DE (6 miles from Lincoln, DE)
  • 30+ days ago

Performs a variety of customer service and business office functions for a Southern States agronomy, farm supply, member co-op, and/or petroleum location....

Customer Service Representative

  • Lewes, DE (16 miles from Lincoln, DE)
  • 30+ days ago
  • Lewes, DE (16 miles from Lincoln, DE)
  • 30+ days ago

POSITION TITLE: Customer Service Manager DEPARTMENT: Front End REPORTS TO: Store Director/Bookkeeper FLSA STATUS: Non-Exempt JOB SUMMARY: To provide and maintain high standards of customer service throughout...

Retail Customer Service Associate

  • Dover, DE (21 miles from Lincoln, DE)
  • 30+ days ago
  • Dover, DE (21 miles from Lincoln, DE)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1572 N DUPONT HWY, DOVER, DE 19901...

Customer Service Representative

  • Dover, DE (21 miles from Lincoln, DE)
  • 90+ days ago
  • Dover, DE (21 miles from Lincoln, DE)
  • 90+ days ago

Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...

Demographic Data for Lincoln, DE

Moving to Lincoln, DE? Find some basic demographic data about Lincoln, DE below.


Local
National
7,121
59
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Lincoln, DE

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Lincoln, DE offer the following education background
High School or GED
35.4%
Bachelor's Degree
25.0%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Lincoln, DE
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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