Customer Service Jobs in New Castle, DE
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Associate - Temporary
- Wilmington, DE (6 miles from New Castle, DE)
- 4 hours ago
- Wilmington, DE (6 miles from New Castle, DE)
- 4 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Bear, DE (6 miles from New Castle, DE)
- 14 hours ago
- Bear, DE (6 miles from New Castle, DE)
- 14 hours ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...
Pharmacy Customer Service Associate
- West Chester, PA (24 miles from New Castle, DE)
- 1 day ago
- West Chester, PA (24 miles from New Castle, DE)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Newark, DE (6 miles from New Castle, DE)
- 1 day ago
- Newark, DE (6 miles from New Castle, DE)
- 1 day ago
Customer Service Representative at Home Depot in Newark, Delaware, United States Job Description Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to...
Full Time - Outlet Customer Service Associate - Day
- Bridgeton, NJ (22 miles from New Castle, DE)
- 4 days ago
- Bridgeton, NJ (22 miles from New Castle, DE)
- 4 days ago
Customer Service Provides SMART customer service at all times through the daily execution of Lowe's Outlets Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting...
Customer Service Representative - Christiana Mall
- Newark, DE (6 miles from New Castle, DE)
- 7 days ago
- Newark, DE (6 miles from New Castle, DE)
- 7 days ago
This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and friendly...
- Townsend, DE (18 miles from New Castle, DE)
- 7 days ago
- Townsend, DE (18 miles from New Castle, DE)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- West Chester, PA (24 miles from New Castle, DE)
- 11 days ago
- West Chester, PA (24 miles from New Castle, DE)
- 11 days ago
One year related experience required with customer service preferred....
Customer Service Representative
- Bear, DE (6 miles from New Castle, DE)
- 11 days ago
- Bear, DE (6 miles from New Castle, DE)
- 11 days ago
Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives....
Receptionist / Customer Service Representative
- West Chester, PA (24 miles from New Castle, DE)
- 12 days ago
- West Chester, PA (24 miles from New Castle, DE)
- 12 days ago
Performs a range of administrative and customer service tasks, providing valuable support to the hospital....
Customer Service Representative
- West Deptford, NJ (23 miles from New Castle, DE)
- 13 days ago
- West Deptford, NJ (23 miles from New Castle, DE)
- 13 days ago
Assist RDCs with customer service related questions and returns. Assist Customer Service Manager with special projects. Input Orders through System. Input Drop shipments through System....
Full Service Catering Customer Service Associate
- Swedesboro, NJ (15 miles from New Castle, DE)
- 14 days ago
- Swedesboro, NJ (15 miles from New Castle, DE)
- 14 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Representative $17 hourly
- Newark, DE (6 miles from New Castle, DE)
- 15 days ago
- Newark, DE (6 miles from New Castle, DE)
- 15 days ago
What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....
Customer Service Representative
- Penns Grove, NJ (8 miles from New Castle, DE)
- 16 days ago
- Penns Grove, NJ (8 miles from New Castle, DE)
- 16 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Digital Customer Service Associate
- Claymont, DE (13 miles from New Castle, DE)
- 18 days ago
- Claymont, DE (13 miles from New Castle, DE)
- 18 days ago
You play an essential role in the customer service experience providing fast service for our customers purchasing online....
Demographic Data for New Castle, DE
Moving to New Castle, DE? Find some basic demographic data about New Castle, DE below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in New Castle, DE
Highest Education Level
Customer Services in New Castle, DE offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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