Customer Service Jobs in New Castle, DE
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Boothwyn, PA (15 miles from New Castle, DE)
- 8 hours ago
- Boothwyn, PA (15 miles from New Castle, DE)
- 8 hours ago
Customer Service Representative Department:RCM - Integrity Location:Boothwyn, PA The Customer Service Representative answers and triages phone calls received to our main phone number and distributes...
- Sharon Hill, PA (24 miles from New Castle, DE)
- 1 day ago
- Sharon Hill, PA (24 miles from New Castle, DE)
- 1 day ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
- Elkton, MD (14 miles from New Castle, DE)
- 2 days ago
- Elkton, MD (14 miles from New Castle, DE)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- West Chester, PA (24 miles from New Castle, DE)
- 3 days ago
- West Chester, PA (24 miles from New Castle, DE)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Newark, DE (6 miles from New Castle, DE)
- 4 days ago
- Newark, DE (6 miles from New Castle, DE)
- 4 days ago
Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related...
Customer Service Associate- Overnight Shift
- Cecilton, MD (22 miles from New Castle, DE)
- 5 days ago
- Cecilton, MD (22 miles from New Castle, DE)
- 5 days ago
the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....
Customer Service Representative CHMG
- Folsom, PA (22 miles from New Castle, DE)
- 5 days ago
- Folsom, PA (22 miles from New Castle, DE)
- 5 days ago
Updates job knowledge by participating in annual customer service training....
Customer Service Representative CHMG
- Upland, PA (19 miles from New Castle, DE)
- 5 days ago
- Upland, PA (19 miles from New Castle, DE)
- 5 days ago
Updates job knowledge by participating in annual customer service training....
Customer Service Representative
- Wilmington, DE (6 miles from New Castle, DE)
- 5 days ago
- Wilmington, DE (6 miles from New Castle, DE)
- 5 days ago
As a Customer Service Representative, you will play a crucial role in supporting our customers and enhancing their experience....
Customer Care Representative - Career Advancement Opportunities
- Townsend, DE (18 miles from New Castle, DE)
- 6 days ago
- Townsend, DE (18 miles from New Castle, DE)
- 6 days ago
Understands and strives to meet or exceed call center metrics while providing excellent consistent customer service....
- Chester, PA (17 miles from New Castle, DE)
- 6 days ago
- Chester, PA (17 miles from New Castle, DE)
- 6 days ago
Location: Chester, PA **POSITION SUMMARY:** We are seeking a dynamic candidate who is an empathic communicator, active listener and natural problem-solver, with strong technical skills, who will...
Powell Customer Service Associate : Corporate Headquarters, Swedesboro, New Jersey
- Swedesboro, NJ (15 miles from New Castle, DE)
- 8 days ago
- Swedesboro, NJ (15 miles from New Castle, DE)
- 8 days ago
Customer service experience. Distribution or supply chain experience. Ability to navigate Powell systems and warehouse operations....
Customer Service Representative
- Chadds Ford, PA (15 miles from New Castle, DE)
- 8 days ago
- Chadds Ford, PA (15 miles from New Castle, DE)
- 8 days ago
Customer Service Representative I Summary Full-time | Monday-Thursday 8:30 am -5:00 pm....
Call Center Client Service Representative (10-7 Shift)
- Wilmington, DE (6 miles from New Castle, DE)
- 9 days ago
- Wilmington, DE (6 miles from New Castle, DE)
- 9 days ago
At least 3 years of experience working in a customer service or administrative capacity Energetic self-starter who thrives in a fast-paced, team-oriented environment Attention to detail and accuracy...
Pharmacy Customer Service Associate
- Middletown, DE (12 miles from New Castle, DE)
- 9 days ago
- Middletown, DE (12 miles from New Castle, DE)
- 9 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Demographic Data for New Castle, DE
Moving to New Castle, DE? Find some basic demographic data about New Castle, DE below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in New Castle, DE
Highest Education Level
Customer Services in New Castle, DE offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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