Customer Service Jobs in Newport, DE

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 40 Jobs

Customer Service Representative

  • Boothwyn, PA (11 miles from Newport, DE)
  • 7 hours ago
  • Boothwyn, PA (11 miles from Newport, DE)
  • 7 hours ago

Customer Service Representative Department:RCM - Integrity Location:Boothwyn, PA The Customer Service Representative answers and triages phone calls received to our main phone number and distributes...

Customer Service Associate

  • Sharon Hill, PA (22 miles from Newport, DE)
  • 1 day ago
  • Sharon Hill, PA (22 miles from Newport, DE)
  • 1 day ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...

Customer Service Associate

  • Elkton, MD (14 miles from Newport, DE)
  • 2 days ago
  • Elkton, MD (14 miles from Newport, DE)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • West Chester, PA (18 miles from Newport, DE)
  • 3 days ago
  • West Chester, PA (18 miles from Newport, DE)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Newark, DE (8 miles from Newport, DE)
  • 4 days ago
  • Newark, DE (8 miles from Newport, DE)
  • 4 days ago

Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related...

Customer Service Representative CHMG

  • Folsom, PA (19 miles from Newport, DE)
  • 5 days ago
  • Folsom, PA (19 miles from Newport, DE)
  • 5 days ago

Updates job knowledge by participating in annual customer service training....

Customer Service Representative CHMG

  • Upland, PA (16 miles from Newport, DE)
  • 5 days ago
  • Upland, PA (16 miles from Newport, DE)
  • 5 days ago

Updates job knowledge by participating in annual customer service training....

Customer Service Representative

  • Wilmington, DE (5 miles from Newport, DE)
  • 5 days ago
  • Wilmington, DE (5 miles from Newport, DE)
  • 5 days ago

As a Customer Service Representative, you will play a crucial role in supporting our customers and enhancing their experience....

Customer Care Representative - Career Advancement Opportunities

  • Townsend, DE (23 miles from Newport, DE)
  • 6 days ago
  • Townsend, DE (23 miles from Newport, DE)
  • 6 days ago

Understands and strives to meet or exceed call center metrics while providing excellent consistent customer service....

Customer Support Associate

  • Chester, PA (15 miles from Newport, DE)
  • 6 days ago
  • Chester, PA (15 miles from Newport, DE)
  • 6 days ago

Location: Chester, PA **POSITION SUMMARY:** We are seeking a dynamic candidate who is an empathic communicator, active listener and natural problem-solver, with strong technical skills, who will...

Powell Customer Service Associate : Corporate Headquarters, Swedesboro, New Jersey

  • Swedesboro, NJ (14 miles from Newport, DE)
  • 8 days ago
  • Swedesboro, NJ (14 miles from Newport, DE)
  • 8 days ago

Customer service experience. Distribution or supply chain experience. Ability to navigate Powell systems and warehouse operations....

Customer Service Representative

  • Chadds Ford, PA (9 miles from Newport, DE)
  • 8 days ago
  • Chadds Ford, PA (9 miles from Newport, DE)
  • 8 days ago

Customer Service Representative I Summary Full-time | Monday-Thursday 8:30 am -5:00 pm....

Call Center Client Service Representative (10-7 Shift)

  • Wilmington, DE (5 miles from Newport, DE)
  • 9 days ago
  • Wilmington, DE (5 miles from Newport, DE)
  • 9 days ago

At least 3 years of experience working in a customer service or administrative capacity Energetic self-starter who thrives in a fast-paced, team-oriented environment Attention to detail and accuracy...

Pharmacy Customer Service Associate

  • Middletown, DE (16 miles from Newport, DE)
  • 9 days ago
  • Middletown, DE (16 miles from Newport, DE)
  • 9 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Care Representative

  • Springfield, PA (20 miles from Newport, DE)
  • 12 days ago
  • Springfield, PA (20 miles from Newport, DE)
  • 12 days ago

What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....

Demographic Data for Newport, DE

Moving to Newport, DE? Find some basic demographic data about Newport, DE below.


Local
National
990,270
28,126

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Newport, DE

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Newport, DE offer the following education background
High School or GED
35.4%
Bachelor's Degree
25.0%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Newport, DE
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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