Customer Service Jobs in Townsend, DE
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Middletown, DE (7 miles from Townsend, DE)
- 8 hours ago
- Middletown, DE (7 miles from Townsend, DE)
- 8 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Pennsville, NJ (19 miles from Townsend, DE)
- 8 hours ago
- Pennsville, NJ (19 miles from Townsend, DE)
- 8 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- New Castle, DE (18 miles from Townsend, DE)
- 21 hours ago
- New Castle, DE (18 miles from Townsend, DE)
- 21 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Centralized Pharmacy Customer Service Representative - Onsite
- Wilmington, DE (24 miles from Townsend, DE)
- 21 hours ago
- Wilmington, DE (24 miles from Townsend, DE)
- 21 hours ago
Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction....
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Customer Service Representative - Employee Assistance Program (Friday-Tuesday 8:30am-5:00pm EST)
- Dover, DE (16 miles from Townsend, DE)
- 1 day ago
- Dover, DE (16 miles from Townsend, DE)
- 1 day ago
Position Summary CVS Aetna has an opportunity available for a full time Customer Service Representative in the Employee Assistance Program (EAP) team....
Customer Service Representative (Semiconductor)
- Wilmington, DE (24 miles from Townsend, DE)
- 2 days ago
- Wilmington, DE (24 miles from Townsend, DE)
- 2 days ago
RESPONSIBILITIES DESCRIPTION A successful Customer Service Specialist (CSS) must have a customer focused mindset, which enables her/him to deliver excellent customer service....
Retail Customer Experience Associate, Bellevue Square - Full Time
- Wilmington, DE (24 miles from Townsend, DE)
- 4 days ago
- Wilmington, DE (24 miles from Townsend, DE)
- 4 days ago
Id : REQ_579471, Title : Retail Customer Experience Associate, Bellevue Square - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...998,...
Client Service Representative II
- Wilmington, DE (24 miles from Townsend, DE)
- 5 days ago
- Wilmington, DE (24 miles from Townsend, DE)
- 5 days ago
This team provides an elite, quality customer service, educational support to their customers on a daily basis....
Customer Service Representative
- Newark, DE (17 miles from Townsend, DE)
- 5 days ago
- Newark, DE (17 miles from Townsend, DE)
- 5 days ago
As a Customer Service Representative you are a key member of the team and represent Aire Serv on support calls....
Customer Service Representative
- Dover, DE (16 miles from Townsend, DE)
- 5 days ago
- Dover, DE (16 miles from Townsend, DE)
- 5 days ago
Preferably, all calls will be responded to and/or returned within the business day. + Maintain departmental standard of answering and resolving inbound customer service daily + Maintain Customer Service...
Customer Service Representative
- Wilmington, DE (24 miles from Townsend, DE)
- 5 days ago
- Wilmington, DE (24 miles from Townsend, DE)
- 5 days ago
Customer Service Representative Pyramid Consulting, Inc Wilmington, DE Immediate need for a talented Customer Service Representative....
- Wilmington, DE (24 miles from Townsend, DE)
- 6 days ago
- Wilmington, DE (24 miles from Townsend, DE)
- 6 days ago
Purpose of the role To support business areas with day-to-day processing, reviewing, reporting, trading and issue resolution. Accountabilities Support various business areas with day-to-day...
Retail Customer Service Associate Full Time
- Newark, DE (17 miles from Townsend, DE)
- 6 days ago
- Newark, DE (17 miles from Townsend, DE)
- 6 days ago
service to members....
Retail Customer Experience Associate, Concord Mall - Full Time
- Wilmington, DE (24 miles from Townsend, DE)
- 7 days ago
- Wilmington, DE (24 miles from Townsend, DE)
- 7 days ago
Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...
Customer Service Representative
- Wilmington, DE (24 miles from Townsend, DE)
- 8 days ago
- Wilmington, DE (24 miles from Townsend, DE)
- 8 days ago
Why Join Us | DuPont Careers A successful Customer Service Specialist (PROCESS OWNERS) must have a customer focused mindset, which enables her/him to deliver excellent customer service....
Demographic Data for Townsend, DE
Moving to Townsend, DE? Find some basic demographic data about Townsend, DE below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Townsend, DE
Highest Education Level
Customer Services in Townsend, DE offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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