Customer Service Jobs in Townsend, DE
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Associate - Temporary
- Wilmington, DE (24 miles from Townsend, DE)
- 8 hours ago
- Wilmington, DE (24 miles from Townsend, DE)
- 8 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Bear, DE (15 miles from Townsend, DE)
- 18 hours ago
- Bear, DE (15 miles from Townsend, DE)
- 18 hours ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...
Pharmacy Customer Service Associate
- Middletown, DE (7 miles from Townsend, DE)
- 1 day ago
- Middletown, DE (7 miles from Townsend, DE)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Newark, DE (17 miles from Townsend, DE)
- 1 day ago
- Newark, DE (17 miles from Townsend, DE)
- 1 day ago
Customer Service Representative at Home Depot in Newark, Delaware, United States Job Description Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to...
Customer Service Associate Representative
- Marydel, MD (18 miles from Townsend, DE)
- 3 days ago
- Marydel, MD (18 miles from Townsend, DE)
- 3 days ago
Service tasks.Performs simple data entry, sorts requests, and maintains files.Understands simple instructions and procedures.Performs Customer Service duties under direct instruction and close supervision.Work...
Remote WorkFull Time - Outlet Customer Service Associate - Day
- Bridgeton, NJ (20 miles from Townsend, DE)
- 4 days ago
- Bridgeton, NJ (20 miles from Townsend, DE)
- 4 days ago
Customer Service Provides SMART customer service at all times through the daily execution of Lowe's Outlets Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting...
Customer Success Representative (Spanish Bilingual)
- Dover, DE (16 miles from Townsend, DE)
- 5 days ago
- Dover, DE (16 miles from Townsend, DE)
- 5 days ago
Pearson Customer Success Representative (Spanish Bilingual) in Dover , Delaware Position Overview: The Contact Center Agent (1.5 Role) is responsible for providing exceptional support to customers...
Customer Service Representative - Christiana Mall
- Newark, DE (17 miles from Townsend, DE)
- 7 days ago
- Newark, DE (17 miles from Townsend, DE)
- 7 days ago
This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and friendly...
Customer Service Representative
- Dover, DE (16 miles from Townsend, DE)
- 7 days ago
- Dover, DE (16 miles from Townsend, DE)
- 7 days ago
Customer Service Representative at Highmark Health in Dover, Delaware, United States Job Description Company : Highmark Inc....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative I
- Smyrna, DE (9 miles from Townsend, DE)
- 8 days ago
- Smyrna, DE (9 miles from Townsend, DE)
- 8 days ago
Customer Service Representative I at TOWN OF SMYRNA INC in Smyrna, Delaware, United States Job Description This position requires the ability to learn quickly and to multi-task in a fast-paced, highly...
Customer Service Representative
- Bear, DE (15 miles from Townsend, DE)
- 11 days ago
- Bear, DE (15 miles from Townsend, DE)
- 11 days ago
Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives....
Customer Service Representative $17 hourly
- Newark, DE (17 miles from Townsend, DE)
- 15 days ago
- Newark, DE (17 miles from Townsend, DE)
- 15 days ago
What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....
Associate Customer Service Representative
- Dover, DE (16 miles from Townsend, DE)
- 16 days ago
- Dover, DE (16 miles from Townsend, DE)
- 16 days ago
EDUCATION Required + High School Diploma or GED Substitutions + None Preferred + None EXPERIENCE Required + 6 months of Customer Service in a customer facing role Preferred + Customer Service in a call-center...
Customer Service Representative
- Bridgeton, NJ (20 miles from Townsend, DE)
- 16 days ago
- Bridgeton, NJ (20 miles from Townsend, DE)
- 16 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Demographic Data for Townsend, DE
Moving to Townsend, DE? Find some basic demographic data about Townsend, DE below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Townsend, DE
Highest Education Level
Customer Services in Townsend, DE offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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