Customer Service Jobs in Townsend, DE
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Supervisor
- Elkton, MD (20 miles from Townsend, DE)
- 6 hours ago
- Elkton, MD (20 miles from Townsend, DE)
- 6 hours ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
Associate Customer Service Representative
- Dover, DE (16 miles from Townsend, DE)
- 8 hours ago
- Dover, DE (16 miles from Townsend, DE)
- 8 hours ago
** + Customer Service in a call-center environment + Customer Service in a Healthcare related call-center environment strongly preferred **LICENSES or CERTIFICATIONS** **Required** + None **Preferred...
Customer Service Representative (CST and EST Time Zones)
- Dover, DE (16 miles from Townsend, DE)
- 8 hours ago
- Dover, DE (16 miles from Townsend, DE)
- 8 hours ago
Our goal is to provide compassionate, innovative, and proactive customer service to our Medicare members....
Customer Service Representative
- Clayton, DE (8 miles from Townsend, DE)
- 11 hours ago
- Clayton, DE (8 miles from Townsend, DE)
- 11 hours ago
JOB OVERVIEW JOB TITLE CUSTOMER SERVICE REPRESENTATIVE LOCATION OFFICE REPORTS TO CUSTOMER SERVICE MANAGER JOB DESCRIPTION CSR III duties include but not limited to require direct contact with a customer...
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Client Service Representative - Business License
- Wilmington, DE (24 miles from Townsend, DE)
- 11 hours ago
- Wilmington, DE (24 miles from Townsend, DE)
- 11 hours ago
At least 5 years of experience working in a business to business customer service or administrative capacity Energetic self-starter who thrives in a fast-paced, team-oriented environment Attention to...
Call Center Associate Client Service Representative
- Wilmington, DE (24 miles from Townsend, DE)
- 11 hours ago
- Wilmington, DE (24 miles from Townsend, DE)
- 11 hours ago
At least 3 years of experience working in a customer service or administrative capacity Energetic self-starter who thrives in a fast-paced, team-oriented environment Attention to detail and accuracy...
Client Service Representative - Corporate Partner Team
- Wilmington, DE (24 miles from Townsend, DE)
- 11 hours ago
- Wilmington, DE (24 miles from Townsend, DE)
- 11 hours ago
At least 5 years of experience working in a business to business customer service or administrative capacity Energetic self-starter who thrives in a fast-paced, team-oriented environment Attention to...
Customer Service Representative (Loan Consultant I)
- Elkton, MD (20 miles from Townsend, DE)
- 23 hours ago
- Elkton, MD (20 miles from Townsend, DE)
- 23 hours ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...
- Wilmington, DE (24 miles from Townsend, DE)
- 1 day ago
- Wilmington, DE (24 miles from Townsend, DE)
- 1 day ago
Responsibilities We have an opportunity for a Customer Service Associate to join our Berkley One team!...
- Wilmington, DE (24 miles from Townsend, DE)
- 1 day ago
- Wilmington, DE (24 miles from Townsend, DE)
- 1 day ago
Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....
- Newark, DE (17 miles from Townsend, DE)
- 2 days ago
- Newark, DE (17 miles from Townsend, DE)
- 2 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Associate - Temporary
- Bridgeton, NJ (20 miles from Townsend, DE)
- 3 days ago
- Bridgeton, NJ (20 miles from Townsend, DE)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Dover, DE (16 miles from Townsend, DE)
- 3 days ago
- Dover, DE (16 miles from Townsend, DE)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Wilmington, DE (24 miles from Townsend, DE)
- 5 days ago
- Wilmington, DE (24 miles from Townsend, DE)
- 5 days ago
Friendly customer service. 100% incoming calls, 1000 calls/day across the department....
Full Time - Outlet Customer Service Associate - Day
- Bridgeton, NJ (20 miles from Townsend, DE)
- 5 days ago
- Bridgeton, NJ (20 miles from Townsend, DE)
- 5 days ago
Customer Service Provides SMART customer service at all times through the daily execution of Lowe's Outlets Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting...
Demographic Data for Townsend, DE
Moving to Townsend, DE? Find some basic demographic data about Townsend, DE below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Townsend, DE
Highest Education Level
Customer Services in Townsend, DE offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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