Customer Service Jobs in Wilmington, DE
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Philadelphia, PA (24 miles from Wilmington, DE)
- 20 hours ago
- Philadelphia, PA (24 miles from Wilmington, DE)
- 20 hours ago
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...
Remote WorkCustomer Service Representative
- Philadelphia, PA (24 miles from Wilmington, DE)
- 3 hours ago
- Philadelphia, PA (24 miles from Wilmington, DE)
- 3 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Associate - Temporary
- Townsend, DE (24 miles from Wilmington, DE)
- 3 hours ago
- Townsend, DE (24 miles from Wilmington, DE)
- 3 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Newark, DE (12 miles from Wilmington, DE)
- 16 hours ago
- Newark, DE (12 miles from Wilmington, DE)
- 16 hours ago
Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate Trainee Part Time
- Philadelphia, PA (24 miles from Wilmington, DE)
- 1 day ago
- Philadelphia, PA (24 miles from Wilmington, DE)
- 1 day ago
CUSTOMER SERVICE ASSOCIATE TRAINEE PART TIME Job Details Job Location Parkside Store - Philadelphia, PA Position Type Part-Time Education Level None Salary Range $15.75 - $15.75 Hourly Travel Percentage...
Customer Service Representative
- Philadelphia, PA (24 miles from Wilmington, DE)
- 1 day ago
- Philadelphia, PA (24 miles from Wilmington, DE)
- 1 day ago
Job Description Summary The Customer Service Representative facilitates internal and external customer satisfaction....
- Ridley Park, PA (14 miles from Wilmington, DE)
- 1 day ago
- Ridley Park, PA (14 miles from Wilmington, DE)
- 1 day ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Representative CHMG
- Milmont Park, PA (15 miles from Wilmington, DE)
- 1 day ago
- Milmont Park, PA (15 miles from Wilmington, DE)
- 1 day ago
Updates job knowledge by participating in annual customer service training....
As a Customer Service Representative, you will play a crucial role in supporting our customers and enhancing their experience....
Pharmacy Customer Service Associate
- Philadelphia, PA (24 miles from Wilmington, DE)
- 1 day ago
- Philadelphia, PA (24 miles from Wilmington, DE)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Philadelphia, PA (24 miles from Wilmington, DE)
- 1 day ago
- Philadelphia, PA (24 miles from Wilmington, DE)
- 1 day ago
service....
Customer Care Representative - Career Advancement Opportunities
- Townsend, DE (24 miles from Wilmington, DE)
- 1 day ago
- Townsend, DE (24 miles from Wilmington, DE)
- 1 day ago
Understands and strives to meet or exceed call center metrics while providing excellent consistent customer service....
Customer Service Representative Job
- Radnor, PA (24 miles from Wilmington, DE)
- 1 day ago
- Radnor, PA (24 miles from Wilmington, DE)
- 1 day ago
The Customer Service Representative reports to the Customer Service Manager for the Coating Solutions business. This role can be based in Radnor, PA or Clear Lake, TX....
- Chester, PA (11 miles from Wilmington, DE)
- 2 days ago
- Chester, PA (11 miles from Wilmington, DE)
- 2 days ago
Location: Chester, PA **POSITION SUMMARY:** We are seeking a dynamic candidate who is an empathic communicator, active listener and natural problem-solver, with strong technical skills, who will...
Demographic Data for Wilmington, DE
Moving to Wilmington, DE? Find some basic demographic data about Wilmington, DE below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Wilmington, DE
Highest Education Level
Customer Services in Wilmington, DE offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- Texas Alcoholic Beverage Commission Certified
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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