Customer Service Jobs in Wilmington, DE
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Client Service Representative - Urgent Care
- Wayne, PA (24 miles from Wilmington, DE)
- 1 day ago
- Wayne, PA (24 miles from Wilmington, DE)
- 1 day ago
About the Customer Service Representative - Urgent Care Role: We are looking for a Customer Service Representative to join our growing team!...
- Philadelphia, PA (24 miles from Wilmington, DE)
- 60+ days ago
- Philadelphia, PA (24 miles from Wilmington, DE)
- 60+ days ago
The Customer Experience Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer...
Healthcare Customer Service Representative - Remote
- Malvern, PA (22 miles from Wilmington, DE)
- 4 hours ago
- Malvern, PA (22 miles from Wilmington, DE)
- 4 hours ago
Job Overview:We are looking for a dedicated Customer Service Representative that handles phone inquiries related to benefits, eligibility, and claims for various healthcare plans....
Remote WorkProvides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Driving
- Philadelphia, PA (24 miles from Wilmington, DE)
- 7 hours ago
- Philadelphia, PA (24 miles from Wilmington, DE)
- 7 hours ago
Responsibilities Ensures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....
Customer Service Representative
- Philadelphia, PA (24 miles from Wilmington, DE)
- 13 hours ago
- Philadelphia, PA (24 miles from Wilmington, DE)
- 13 hours ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Bear, DE (13 miles from Wilmington, DE)
- 14 hours ago
- Bear, DE (13 miles from Wilmington, DE)
- 14 hours ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...
Pharmacy Customer Service Associate
- West Chester, PA (19 miles from Wilmington, DE)
- 1 day ago
- West Chester, PA (19 miles from Wilmington, DE)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Newark, DE (12 miles from Wilmington, DE)
- 1 day ago
- Newark, DE (12 miles from Wilmington, DE)
- 1 day ago
Customer Service Representative at Home Depot in Newark, Delaware, United States Job Description Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to...
Full Time - Outlet Customer Service Associate - Day
- Bridgeton, NJ (24 miles from Wilmington, DE)
- 4 days ago
- Bridgeton, NJ (24 miles from Wilmington, DE)
- 4 days ago
Customer Service Provides SMART customer service at all times through the daily execution of Lowe's Outlets Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting...
- Philadelphia, PA (24 miles from Wilmington, DE)
- 4 days ago
- Philadelphia, PA (24 miles from Wilmington, DE)
- 4 days ago
About this Opportunity: As a Client Service Representative, you will be responsible for maintaining high standards of customer service to assigned clients of Orion....
Customer Service Representative - Part-Time
- Philadelphia, PA (24 miles from Wilmington, DE)
- 5 days ago
- Philadelphia, PA (24 miles from Wilmington, DE)
- 5 days ago
External Customer Service Representative Starting pay of $19.07 per hour with competitive benefits that let you see the world: Find your future at United!...
Customer Service Representative - Full-Time
- Philadelphia, PA (24 miles from Wilmington, DE)
- 5 days ago
- Philadelphia, PA (24 miles from Wilmington, DE)
- 5 days ago
Customer Service Representative Starting pay of $19.07 per hour with competitive benefits that let you see the world: Find your future at United!...
Customer Service Representative (CSR)
- Philadelphia, PA (24 miles from Wilmington, DE)
- 6 days ago
- Philadelphia, PA (24 miles from Wilmington, DE)
- 6 days ago
service and relationships....
Customer Service Representative - Christiana Mall
- Newark, DE (12 miles from Wilmington, DE)
- 7 days ago
- Newark, DE (12 miles from Wilmington, DE)
- 7 days ago
This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and friendly...
Demographic Data for Wilmington, DE
Moving to Wilmington, DE? Find some basic demographic data about Wilmington, DE below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Wilmington, DE
Highest Education Level
Customer Services in Wilmington, DE offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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