Customer Service Jobs in Washington, DC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative - PT
- Arlington, VA (3 miles from Washington, DC)
- 3 days ago
- Arlington, VA (3 miles from Washington, DC)
- 3 days ago
service....
Retail Customer Service Supervisor
- Kensington, MD (9 miles from Washington, DC)
- 6 hours ago
- Kensington, MD (9 miles from Washington, DC)
- 6 hours ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
Retail Customer Service Associate
- Sterling, VA (22 miles from Washington, DC)
- 7 hours ago
- Sterling, VA (22 miles from Washington, DC)
- 7 hours ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 45425 Dulles Crossing Plz, Sterling...
Customer Service Representative at The Bartlett
- Arlington, VA (3 miles from Washington, DC)
- 9 hours ago
- Arlington, VA (3 miles from Washington, DC)
- 9 hours ago
CUSTOMER SERVICE Strong emphasis on exceptional and timely customer service to prospective and current residents....
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Customer Service Representative - Indianapolis
- Herndon, VA (19 miles from Washington, DC)
- 15 hours ago
- Herndon, VA (19 miles from Washington, DC)
- 15 hours ago
Senior Delivery Consultant - Application Modernization, WWPS Pro Amazon Yesterday Top Secret/SCI Unspecified Polygraph Herndon, VA (ON-SITE/OFFICE) DESCRIPTION The Amazon Web Services Professional...
Customer Service Representative (TS/SCI with Poly Clearance Requ NEW
- Springfield, VA (14 miles from Washington, DC)
- 15 hours ago
- Springfield, VA (14 miles from Washington, DC)
- 15 hours ago
Scope This position serves as an entry level customer service representative within the CSC....
Customer Service Representative (CSR) (04688) - 9400 Snowden River Pkwy #23
- Columbia, MD (22 miles from Washington, DC)
- 15 hours ago
- Columbia, MD (22 miles from Washington, DC)
- 15 hours ago
We're looking for upbeat, reliable Customer Service Representatives (CSRs) who bring energy, enthusiasm, and a passion for great service....
Retail Customer Experience Associate, St Clair Square - Full Time
- Waldorf, MD (21 miles from Washington, DC)
- 15 hours ago
- Waldorf, MD (21 miles from Washington, DC)
- 15 hours ago
Id : REQ_577533, Title : Retail Customer Experience Associate, St Clair Square - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...109,...
Customer Service Representative (CSR) (04689) - 1255 Annapolis Rd #209
- Odenton, MD (20 miles from Washington, DC)
- 19 hours ago
- Odenton, MD (20 miles from Washington, DC)
- 19 hours ago
We're looking for upbeat, reliable Customer Service Representatives (CSRs) who bring energy, enthusiasm, and a passion for great service....
Customer Service Representative (CSR) (04678) - 3515 Laurel Fort Meade Rd
- Laurel, MD (16 miles from Washington, DC)
- 19 hours ago
- Laurel, MD (16 miles from Washington, DC)
- 19 hours ago
We're looking for upbeat, reliable Customer Service Representatives (CSRs) who bring energy, enthusiasm, and a passion for great service....
Dispensary Associate-PT (Crofton)
- Crofton, MD (20 miles from Washington, DC)
- 19 hours ago
- Crofton, MD (20 miles from Washington, DC)
- 19 hours ago
We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....
Customer Service Associate - Temporary
- Laurel, MD (16 miles from Washington, DC)
- 1 day ago
- Laurel, MD (16 miles from Washington, DC)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Odenton, MD (20 miles from Washington, DC)
- 1 day ago
- Odenton, MD (20 miles from Washington, DC)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Gaithersburg, MD (18 miles from Washington, DC)
- 1 day ago
- Gaithersburg, MD (18 miles from Washington, DC)
- 1 day ago
Service Description Our Customer Service Representatives are passionate animal lovers who provide our human and pet guests with “wow” service....
Customer Service Representative 1 (Remote)
- Fairfax, VA (22 miles from Washington, DC)
- 1 day ago
- Fairfax, VA (22 miles from Washington, DC)
- 1 day ago
About BBG, A Division of Patriot Growth Insurance Services: For nearly 30 years, Business Benefits Group has remained a recognized leader in employee benefits, HR consulting, and business...
Remote WorkDemographic Data for Washington, DC
Moving to Washington, DC? Find some basic demographic data about Washington, DC below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Washington, DC
Highest Education Level
Customer Services in Washington, DC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Wellness
- Complaint Resolution
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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