Customer Service Jobs in Washington, DC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Loss Prevention Customer Service Associate II
- Rockville, MD (14 miles from Washington, DC)
- 8 hours ago
- Rockville, MD (14 miles from Washington, DC)
- 8 hours ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Hyattsville, MD (6 miles from Washington, DC)
- 17 hours ago
- Hyattsville, MD (6 miles from Washington, DC)
- 17 hours ago
Our Culture Benefits Career Areas Events Search Jobs Current Associates d jobs Career Assistant The information you provide to the chatbot will be collected to improve your experience. Please read...
Customer Service Representative - Vienna Branch
- Vienna, VA (9 miles from Washington, DC)
- 21 hours ago
- Vienna, VA (9 miles from Washington, DC)
- 21 hours ago
SUMMARY- Involves representing the bank as the "Face of Somerset Trust Company" by having the ability to exercise a wide range of decision making control. Employee should understand the culture...
Who We are. The McQuade Organization is proud to be one of the fastest-growing companies in America. With people nationwide, we are only as strong as the multicultural teams at the heart of our...
Remote WorkCustomer Service Representative
- Waldorf, MD (21 miles from Washington, DC)
- 1 day ago
- Waldorf, MD (21 miles from Washington, DC)
- 1 day ago
Cash handling and customer service experience preferred....
Retail- Customer Service Team Member
- Reston, VA (17 miles from Washington, DC)
- 1 day ago
- Reston, VA (17 miles from Washington, DC)
- 1 day ago
Store - DC-RESTON, VADeliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience....
Retail Customer Experience Associate, Tysons Corner Center - Full Time
- Springfield, VA (14 miles from Washington, DC)
- 1 day ago
- Springfield, VA (14 miles from Washington, DC)
- 1 day ago
Id : REQ_548989, Title : Retail Customer Experience Associate, Tysons Corner Center - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...637,...
Client Service Representative for Surgery Department
- Fairfax, VA (22 miles from Washington, DC)
- 1 day ago
- Fairfax, VA (22 miles from Washington, DC)
- 1 day ago
Are you a customer-service superstar?Do you want to work for a company who pays well and appreciates their associates? Do you want to work with a team who has your back and is supportive?...
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours...
- Alexandria, VA (5 miles from Washington, DC)
- 2 days ago
- Alexandria, VA (5 miles from Washington, DC)
- 2 days ago
We are looking for individual to work as a Customer Service Agent at a car rental Agency. Must have valid driver license Over 21 Customer service skill is a key Must have flexible schedule....
Retail Customer Service Representative/Cashier
- Rockville, MD (14 miles from Washington, DC)
- 2 days ago
- Rockville, MD (14 miles from Washington, DC)
- 2 days ago
We are currently seeking self-motivated, results oriented, full- and part-time RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....
- Lake Ridge, VA (21 miles from Washington, DC)
- 2 days ago
- Lake Ridge, VA (21 miles from Washington, DC)
- 2 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Representative
- Lorton, VA (17 miles from Washington, DC)
- 4 days ago
- Lorton, VA (17 miles from Washington, DC)
- 4 days ago
A wine import/wholesale company located in Lorton, VA has a customer service position open for a people oriented and energetic individual to work in a fast paced and dynamic environment....
Customer Service Associate - Dinner/Close Shift
- Columbia, MD (22 miles from Washington, DC)
- 4 days ago
- Columbia, MD (22 miles from Washington, DC)
- 4 days ago
As the name suggests, your main priority is to provide great customer service....
Retail Customer Service Associate
- Oxon Hill, MD (6 miles from Washington, DC)
- 4 days ago
- Oxon Hill, MD (6 miles from Washington, DC)
- 4 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Demographic Data for Washington, DC
Moving to Washington, DC? Find some basic demographic data about Washington, DC below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Washington, DC
Highest Education Level
Customer Services in Washington, DC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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