Customer Service Jobs in Cape Coral, FL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Fort Myers, FL (5 miles from Cape Coral, FL)
- 45+ days ago
- Fort Myers, FL (5 miles from Cape Coral, FL)
- 45+ days ago
service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store...
Customer Service Representative
- Fort Myers, FL (5 miles from Cape Coral, FL)
- 5 hours ago
- Fort Myers, FL (5 miles from Cape Coral, FL)
- 5 hours ago
As a Customer Service Representative, you will ensure that we deliver on our promise of outstanding service....
Dispensary Associate - Part Time
- Barefoot Beach, FL (16 miles from Cape Coral, FL)
- 1 day ago
- Barefoot Beach, FL (16 miles from Cape Coral, FL)
- 1 day ago
Prior experience, preferably in retail and/or customer service area is a plus. Must have prior cash handling experience....
Overview We are currently looking for a Customer Service Representative to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....
Customer Service Agent - Page Field
- Fort Myers, FL (16 miles from Cape Coral, FL)
- 4 days ago
- Fort Myers, FL (16 miles from Cape Coral, FL)
- 4 days ago
A minimum of one year work experience in related aviation or customer service experience preferred....
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Representative - Registration Services - Coconut Point
- Estero, FL (18 miles from Cape Coral, FL)
- 6 days ago
- Estero, FL (18 miles from Cape Coral, FL)
- 6 days ago
to join our team as a Customer Service Representative in Outpatient Registration at our Coconut Point location....
- Fort Myers, FL (5 miles from Cape Coral, FL)
- 6 days ago
- Fort Myers, FL (5 miles from Cape Coral, FL)
- 6 days ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Customer Service Representative, Specialized Services
- Fort Myers, FL (5 miles from Cape Coral, FL)
- 6 days ago
- Fort Myers, FL (5 miles from Cape Coral, FL)
- 6 days ago
Customer Service Representative needed at our Fort Myers Hauling Locations Hours: Monday - Friday 8:30am - 5:00pm I....
Customer Service Representative Spanish Required - On Site
- Fort Myers, FL (5 miles from Cape Coral, FL)
- 6 days ago
- Fort Myers, FL (5 miles from Cape Coral, FL)
- 6 days ago
The Customer Service Representative will handle inbound and outbound sales and customer support calls, as well as data entry, with a high level of focus, customer service and quality....
Customer Service Representative I
- Fort Myers, FL (5 miles from Cape Coral, FL)
- 10 days ago
- Fort Myers, FL (5 miles from Cape Coral, FL)
- 10 days ago
CUSTOMER SERVICE REPRESENTATIVE I 3.5 3.5 out of 5 stars Fort Myers, FL 33901 Remote Requisition No: 850313 Agency: Department of Revenue Working Title: CUSTOMER SERVICE REPRESENTATIVE I - 73006481...
- Fort Myers, FL (5 miles from Cape Coral, FL)
- 10 days ago
- Fort Myers, FL (5 miles from Cape Coral, FL)
- 10 days ago
What you need: High school diploma or GED (required) 0-3 years of relevant experience or training in customer service or a related field (preferred) Strong communication skills Ability to multitask,...
Customer Service Representative - Lee Convenient Care - Travels 3 locations works weekends
- Estero, FL (18 miles from Cape Coral, FL)
- 11 days ago
- Estero, FL (18 miles from Cape Coral, FL)
- 11 days ago
The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department...
Customer Service Representative - Registration Services - Cardio - Med Records Focus
- Estero, FL (18 miles from Cape Coral, FL)
- 11 days ago
- Estero, FL (18 miles from Cape Coral, FL)
- 11 days ago
The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department...
Customer Service Representative
- Punta Gorda, FL (24 miles from Cape Coral, FL)
- 13 days ago
- Punta Gorda, FL (24 miles from Cape Coral, FL)
- 13 days ago
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart....
Demographic Data for Cape Coral, FL
Moving to Cape Coral, FL? Find some basic demographic data about Cape Coral, FL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Cape Coral, FL
Highest Education Level
Customer Services in Cape Coral, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- Texas Alcoholic Beverage Commission Certified
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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