Customer Service Jobs in Fort Myers, FL

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 40 Jobs

Customer Service Representative

  • Fort Myers, FL
  • 11 hours ago
  • Fort Myers, FL
  • 11 hours ago

As a Customer Service Representative, you will ensure that we deliver on our promise of outstanding service....

Dispensary Associate - Part Time

  • Barefoot Beach, FL (19 miles from Fort Myers, FL)
  • 1 day ago
  • Barefoot Beach, FL (19 miles from Fort Myers, FL)
  • 1 day ago

Prior experience, preferably in retail and/or customer service area is a plus. Must have prior cash handling experience....

Customer Service Representative

  • Cape Coral, FL (5 miles from Fort Myers, FL)
  • 2 days ago
  • Cape Coral, FL (5 miles from Fort Myers, FL)
  • 2 days ago

Overview We are currently looking for a Customer Service Representative to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....

Customer Service Agent - Page Field

  • Fort Myers, FL (13 miles from Fort Myers, FL)
  • 4 days ago
  • Fort Myers, FL (13 miles from Fort Myers, FL)
  • 4 days ago

A minimum of one year work experience in related aviation or customer service experience preferred....

Customer Service Associate

  • Cape Coral, FL (5 miles from Fort Myers, FL)
  • 5 days ago
  • Cape Coral, FL (5 miles from Fort Myers, FL)
  • 5 days ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...

Customer Service Representative - Registration Services - Coconut Point

  • Estero, FL (18 miles from Fort Myers, FL)
  • 6 days ago
  • Estero, FL (18 miles from Fort Myers, FL)
  • 6 days ago

to join our team as a Customer Service Representative in Outpatient Registration at our Coconut Point location....

Client Service Representative

  • Fort Myers, FL
  • 6 days ago
  • Fort Myers, FL
  • 6 days ago

The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...

Customer Service Representative, Specialized Services

  • Fort Myers, FL
  • 6 days ago
  • Fort Myers, FL
  • 6 days ago

Customer Service Representative needed at our Fort Myers Hauling Locations Hours: Monday - Friday 8:30am - 5:00pm I....

Customer Service Representative Spanish Required - On Site

  • Fort Myers, FL
  • 6 days ago
  • Fort Myers, FL
  • 6 days ago

The Customer Service Representative will handle inbound and outbound sales and customer support calls, as well as data entry, with a high level of focus, customer service and quality....

Customer Service Representative I

  • Fort Myers, FL
  • 10 days ago
  • Fort Myers, FL
  • 10 days ago

CUSTOMER SERVICE REPRESENTATIVE I 3.5 3.5 out of 5 stars Fort Myers, FL 33901 Remote Requisition No: 850313 Agency: Department of Revenue Working Title: CUSTOMER SERVICE REPRESENTATIVE I - 73006481...

Customer Relations Associate

  • Fort Myers, FL
  • 10 days ago
  • Fort Myers, FL
  • 10 days ago

What you need: High school diploma or GED (required) 0-3 years of relevant experience or training in customer service or a related field (preferred) Strong communication skills Ability to multitask,...

Customer Service Representative - Lee Convenient Care - Travels 3 locations works weekends

  • Estero, FL (18 miles from Fort Myers, FL)
  • 11 days ago
  • Estero, FL (18 miles from Fort Myers, FL)
  • 11 days ago

The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department...

Customer Service Representative - Registration Services - Cardio - Med Records Focus

  • Estero, FL (18 miles from Fort Myers, FL)
  • 11 days ago
  • Estero, FL (18 miles from Fort Myers, FL)
  • 11 days ago

The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department...

Customer Service Representative

  • Punta Gorda, FL (22 miles from Fort Myers, FL)
  • 13 days ago
  • Punta Gorda, FL (22 miles from Fort Myers, FL)
  • 13 days ago

The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart....

Pharmacy Customer Service Associate

  • North Fort Myers, FL (6 miles from Fort Myers, FL)
  • 15 days ago
  • North Fort Myers, FL (6 miles from Fort Myers, FL)
  • 15 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Demographic Data for Fort Myers, FL

Moving to Fort Myers, FL? Find some basic demographic data about Fort Myers, FL below.


Local
National
275,378
9,820
Large

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Fort Myers, FL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Fort Myers, FL offer the following education background
High School or GED
35.4%
Bachelor's Degree
24.9%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Fort Myers, FL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »