Customer Service Jobs in Jacksonville Beach, FL

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 55 Jobs

Retail Customer Service Associate

  • Jacksonville, FL (6 miles from Jacksonville Beach, FL)
  • 1 day ago
  • Jacksonville, FL (6 miles from Jacksonville Beach, FL)
  • 1 day ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Dispensary Associate - Part Time

  • Orange Park, FL (16 miles from Jacksonville Beach, FL)
  • 2 days ago
  • Orange Park, FL (16 miles from Jacksonville Beach, FL)
  • 2 days ago

Prior experience, preferably in retail and/or customer service area is a plus. Must have prior cash handling experience....

Claims Customer Service Representative

  • Jacksonville, FL (6 miles from Jacksonville Beach, FL)
  • 2 days ago
  • Jacksonville, FL (6 miles from Jacksonville Beach, FL)
  • 2 days ago

Brown & Brown is seeking a Claims Customer Service Representative to join our growing team in Jacksonville, Florida!...

Retention and Customer Service Representative

  • Jacksonville, FL (6 miles from Jacksonville Beach, FL)
  • 2 days ago
  • Jacksonville, FL (6 miles from Jacksonville Beach, FL)
  • 2 days ago

Retain long-term business for ADT through customer service commitments. Provide the right solution to save the Customer....

Customer Support Associate (Paid Training)

  • Jacksonville, FL (6 miles from Jacksonville Beach, FL)
  • 2 days ago
  • Jacksonville, FL (6 miles from Jacksonville Beach, FL)
  • 2 days ago

Ability to provide world class customer service in a changing, fast-paced operation. Present a professional appearance and wear personal protective equipment. Ability to travel up to 10%....

Customer Service Representative

  • Jacksonville, FL (6 miles from Jacksonville Beach, FL)
  • 2 days ago
  • Jacksonville, FL (6 miles from Jacksonville Beach, FL)
  • 2 days ago

We are hiring for a Customer Service Representative for a local insurance company....

Customer Service Representative

  • Jacksonville, FL (6 miles from Jacksonville Beach, FL)
  • 3 days ago
  • Jacksonville, FL (6 miles from Jacksonville Beach, FL)
  • 3 days ago

The Role AutoPoint is hiring Outbound Customer Service Representatives (CSR)....

Retail Customer Service Cashier

  • Jacksonville, FL (6 miles from Jacksonville Beach, FL)
  • 3 days ago
  • Jacksonville, FL (6 miles from Jacksonville Beach, FL)
  • 3 days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Customer Service - Customer Service Representative

  • Jacksonville, FL (6 miles from Jacksonville Beach, FL)
  • 3 days ago
  • Jacksonville, FL (6 miles from Jacksonville Beach, FL)
  • 3 days ago

Customer Service - Customer Service Representative 13386 International Pkwy, Jacksonville, FL 32218, USA Req #1034 Monday, March 10, 2025 TOGETHER, WE SAVE LIVES OVERVIEW Provides support for all customer...

Customer Service Representative - St Johns Town Center

  • Jacksonville, FL (6 miles from Jacksonville Beach, FL)
  • 6 days ago
  • Jacksonville, FL (6 miles from Jacksonville Beach, FL)
  • 6 days ago

Customer Service Representative - St John's Town Center 3.8 3.8 out of 5 stars Jacksonville, FL Job Description This job is a great fit for someone who is customer obsessed and loves to solve problems...

Customer Service Associate

  • Jacksonville, FL (6 miles from Jacksonville Beach, FL)
  • 7 days ago
  • Jacksonville, FL (6 miles from Jacksonville Beach, FL)
  • 7 days ago

Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...

Customer Service Representative

  • Jacksonville, FL (6 miles from Jacksonville Beach, FL)
  • 7 days ago
  • Jacksonville, FL (6 miles from Jacksonville Beach, FL)
  • 7 days ago

The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart....

REMOTE Part-time EVENINGS- Customer Service Representative

  • Jacksonville, FL (6 miles from Jacksonville Beach, FL)
  • 7 days ago
  • Jacksonville, FL (6 miles from Jacksonville Beach, FL)
  • 7 days ago

TEKsystems REMOTE Part-time EVENINGS- Customer Service Representative in Jacksonville , Florida We are hiring for part-time customer service representatives....

Remote Work

Lead Customer Service Representative

  • Jacksonville, FL (6 miles from Jacksonville Beach, FL)
  • 8 days ago
  • Jacksonville, FL (6 miles from Jacksonville Beach, FL)
  • 8 days ago

Store 2721179: 100 Southside Blvd, Jacksonville, Florida 32256 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...

Retail Logistics Analyst II (Retail Store Support)

  • Jacksonville, FL (6 miles from Jacksonville Beach, FL)
  • 9 days ago
  • Jacksonville, FL (6 miles from Jacksonville Beach, FL)
  • 9 days ago

Job Responsibilities: The employee provides face-to-face customer service in a retail environment, reviewing and processing sale transactions, inputting receipts, scanning, adjustments, and entering...

Demographic Data for Jacksonville Beach, FL

Moving to Jacksonville Beach, FL? Find some basic demographic data about Jacksonville Beach, FL below.

Local
National
30,080
1,649
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Coggno
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Udemy
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...
Register to search for more online courses. >>>

Title Synonyms

Users interested in this job title also searched for the following job title

Salary for Customer Service Jobs in Jacksonville Beach, FL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Jacksonville Beach, FL offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Jacksonville Beach, FL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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