Customer Service Jobs in Jacksonville, FL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Orange Park, FL (16 miles from Jacksonville, FL)
- 7 hours ago
- Orange Park, FL (16 miles from Jacksonville, FL)
- 7 hours ago
Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...
Medical Equipment Customer Service Representative
- Jacksonville, FL
- 15 hours ago
- Jacksonville, FL
- 15 hours ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Apply Description General Job Summary The Customer Service Associate (CSA) is responsible for taking incoming calls on a multiple phone line system (queue) in addition to making outbound calls....
- Orange Park, FL (16 miles from Jacksonville, FL)
- 1 day ago
- Orange Park, FL (16 miles from Jacksonville, FL)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Jacksonville, FL (2 miles from Jacksonville, FL)
- 1 day ago
- Jacksonville, FL (2 miles from Jacksonville, FL)
- 1 day ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Representative Wildlight Floor 2 Shared Cost Days Full-Time
- Yulee, FL (22 miles from Jacksonville, FL)
- 2 days ago
- Yulee, FL (22 miles from Jacksonville, FL)
- 2 days ago
Provides excellent customer service and greets patients entering the department/practice. Responsibilities 1:50 PM C ompetencies: Hospitality: This domain incorporates the company value, "Caring."...
- Hilliard, FL (24 miles from Jacksonville, FL)
- 2 days ago
- Hilliard, FL (24 miles from Jacksonville, FL)
- 2 days ago
Job Title: Customer Service Associate Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast and...
Customer Service Agent FLJAX - UA, 2400 Yankee Clipper Drive, Jacksonville, Florida, United States of America Req #1686 Thursday, December 12, 2024 Job Summary As a customer service agent you are the...
Customer Service Associate - Temporary
- Orange Park, FL (16 miles from Jacksonville, FL)
- 2 days ago
- Orange Park, FL (16 miles from Jacksonville, FL)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Akkodis is seeking a Customer Service Representative for a Contract job with a client in Jacksonville, FL (Remote)....
Return to Job Search U-Box Customer Care Representative (CDL) Have you ever wished the open road could be your office? If so, then consider becoming U-Haul Company's newest U-Box Customer Care...
JOB SUMMARY: The purpose of the Customer Service Representative position is to provide administrative and general office support and organization to the branch....
Customer Service Representative - Patient Registration
- Middleburg, FL (19 miles from Jacksonville, FL)
- 7 days ago
- Middleburg, FL (19 miles from Jacksonville, FL)
- 7 days ago
As our Customer Service Representative, you'll work to help our patients check into the hospital....
Associate Customer Service Representative (Florida)
- Jacksonville, FL
- 8 days ago
- Jacksonville, FL
- 8 days ago
Job Qualification High School Education or Equivalent, required. 0-3 years of customer service experience, preferred....
- Yulee, FL (22 miles from Jacksonville, FL)
- 8 days ago
- Yulee, FL (22 miles from Jacksonville, FL)
- 8 days ago
Job Title: Customer Service Associate FT Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast...
Demographic Data for Jacksonville, FL
Moving to Jacksonville, FL? Find some basic demographic data about Jacksonville, FL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Jacksonville, FL
Highest Education Level
Customer Services in Jacksonville, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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