Customer Service Jobs in Jacksonville, FL

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 50 Jobs

Retail Customer Service

  • Orange Park, FL (16 miles from Jacksonville, FL)
  • 7 hours ago
  • Orange Park, FL (16 miles from Jacksonville, FL)
  • 7 hours ago

Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...

Medical Equipment Customer Service Representative

  • Jacksonville, FL
  • 15 hours ago
  • Jacksonville, FL
  • 15 hours ago

For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....

Customer Service Associate

  • Jacksonville, FL
  • 19 hours ago
  • Jacksonville, FL
  • 19 hours ago

Apply Description General Job Summary The Customer Service Associate (CSA) is responsible for taking incoming calls on a multiple phone line system (queue) in addition to making outbound calls....

Customer Service Associate

  • Orange Park, FL (16 miles from Jacksonville, FL)
  • 1 day ago
  • Orange Park, FL (16 miles from Jacksonville, FL)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Jacksonville, FL (2 miles from Jacksonville, FL)
  • 1 day ago
  • Jacksonville, FL (2 miles from Jacksonville, FL)
  • 1 day ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...

Customer Service Representative Wildlight Floor 2 Shared Cost Days Full-Time

  • Yulee, FL (22 miles from Jacksonville, FL)
  • 2 days ago
  • Yulee, FL (22 miles from Jacksonville, FL)
  • 2 days ago

Provides excellent customer service and greets patients entering the department/practice. Responsibilities 1:50 PM C ompetencies: Hospitality: This domain incorporates the company value, "Caring."...

Customer Service Associate

  • Hilliard, FL (24 miles from Jacksonville, FL)
  • 2 days ago
  • Hilliard, FL (24 miles from Jacksonville, FL)
  • 2 days ago

Job Title: Customer Service Associate Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast and...

Customer Service Agent

  • Jacksonville, FL
  • 2 days ago
  • Jacksonville, FL
  • 2 days ago

Customer Service Agent FLJAX - UA, 2400 Yankee Clipper Drive, Jacksonville, Florida, United States of America Req #1686 Thursday, December 12, 2024 Job Summary As a customer service agent you are the...

Customer Service Associate - Temporary

  • Orange Park, FL (16 miles from Jacksonville, FL)
  • 2 days ago
  • Orange Park, FL (16 miles from Jacksonville, FL)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Jacksonville, FL
  • 3 days ago
  • Jacksonville, FL
  • 3 days ago

Akkodis is seeking a Customer Service Representative for a Contract job with a client in Jacksonville, FL (Remote)....

U-Box Customer Care Representative (CDL)

  • Jacksonville, FL
  • 5 days ago
  • Jacksonville, FL
  • 5 days ago

Return to Job Search U-Box Customer Care Representative (CDL) Have you ever wished the open road could be your office? If so, then consider becoming U-Haul Company's newest U-Box Customer Care...

Customer Service Representative

  • Jacksonville, FL
  • 7 days ago
  • Jacksonville, FL
  • 7 days ago

JOB SUMMARY: The purpose of the Customer Service Representative position is to provide administrative and general office support and organization to the branch....

Customer Service Representative - Patient Registration

  • Middleburg, FL (19 miles from Jacksonville, FL)
  • 7 days ago
  • Middleburg, FL (19 miles from Jacksonville, FL)
  • 7 days ago

As our Customer Service Representative, you'll work to help our patients check into the hospital....

Associate Customer Service Representative (Florida)

  • Jacksonville, FL
  • 8 days ago
  • Jacksonville, FL
  • 8 days ago

Job Qualification High School Education or Equivalent, required. 0-3 years of customer service experience, preferred....

Customer Service Associate FT

  • Yulee, FL (22 miles from Jacksonville, FL)
  • 8 days ago
  • Yulee, FL (22 miles from Jacksonville, FL)
  • 8 days ago

Job Title: Customer Service Associate FT Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast...

Demographic Data for Jacksonville, FL

Moving to Jacksonville, FL? Find some basic demographic data about Jacksonville, FL below.


Local
National
932,999
24,875
Large

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Jacksonville, FL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Jacksonville, FL offer the following education background
High School or GED
35.4%
Bachelor's Degree
24.9%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Jacksonville, FL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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