Customer Service Jobs in Melbourne, FL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
College degree preferred or equivalent work experience required. 1 – 2 years of customer service experience required; does not need to be in a call center position....
- Rockledge, FL (16 miles from Melbourne, FL)
- 18 hours ago
- Rockledge, FL (16 miles from Melbourne, FL)
- 18 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
The CCR will learn and execute the complete call handling process, meet expected customer service levels, support business performance goals of the program by providing a full range customer service...
Dispensary Associate - Part-Time
- Sebastian, FL (20 miles from Melbourne, FL)
- 3 days ago
- Sebastian, FL (20 miles from Melbourne, FL)
- 3 days ago
Prior experience, preferably in retail and/or customer service area is a plus. Must have prior cash handling experience....
Customer Service Representative
- W Melbourne, FL (7 miles from Melbourne, FL)
- 7 days ago
- W Melbourne, FL (7 miles from Melbourne, FL)
- 7 days ago
The Customer Service Representative regularly communicates with internal and external customers of HomeTeam Pest Defense....
- Palm Bay, FL (2 miles from Melbourne, FL)
- 12 days ago
- Palm Bay, FL (2 miles from Melbourne, FL)
- 12 days ago
Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...
Customer Service Representative
- Rockledge, FL (16 miles from Melbourne, FL)
- 13 days ago
- Rockledge, FL (16 miles from Melbourne, FL)
- 13 days ago
SUPERVISORY RESPONSIBILITIES: None MINIMUM QUALIFICATIONS: High School Diploma One year of customer service A combination of education, certification training, and/or experience may suffice for the...
Medical Equipment Customer Service Representative
- Melbourne, FL
- 15 days ago
- Melbourne, FL
- 15 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Experienced Customer Service Representative
- Sebastian, FL (20 miles from Melbourne, FL)
- 20 days ago
- Sebastian, FL (20 miles from Melbourne, FL)
- 20 days ago
Experienced Customer Service Representative (Sebastian) LHP Family Enterprises, Inc compensation: This will depend on experience employment type: experience level: mid level job title: Customer Service...
- W Melbourne, FL (7 miles from Melbourne, FL)
- 20 days ago
- W Melbourne, FL (7 miles from Melbourne, FL)
- 20 days ago
Job Title: Customer Service Associate Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast and...
The BAC CCR will learn and execute the complete call handling process, meet expected customer service levels, support business performance goals of the program by providing a full range dealer service...
Part Time Customer Service and Sales Associate
- Melbourne, FL
- 30+ days ago
- Melbourne, FL
- 30+ days ago
The Part Time Customer Service and Sales Associate is an essential member of the Hertz Local Edition team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our...
Pipeline-Customer Service Associate Representative
- Melbourne, FL
- 24 days ago
- Melbourne, FL
- 24 days ago
Service Skills (history of customer service exp) preferred Non-negotiable skills: must have basic computer understanding/skills Education High School diploma or equivalent EEO: Mindlance is an Equal...
Customer Care Representative - Current HFHP CSA only!
- Rockledge, FL (16 miles from Melbourne, FL)
- 26 days ago
- Rockledge, FL (16 miles from Melbourne, FL)
- 26 days ago
Assists with customer service walk-in members in a timely and efficient manner....
Demographic Data for Melbourne, FL
Moving to Melbourne, FL? Find some basic demographic data about Melbourne, FL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Melbourne, FL
Highest Education Level
Customer Services in Melbourne, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- Texas Alcoholic Beverage Commission Certified
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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