Customer Service Jobs in Melbourne, FL

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 29 Jobs

Customer Care Representative I

  • Melbourne, FL
  • 18 hours ago
  • Melbourne, FL
  • 18 hours ago

College degree preferred or equivalent work experience required. 1 – 2 years of customer service experience required; does not need to be in a call center position....

Customer Service Associate

  • Rockledge, FL (16 miles from Melbourne, FL)
  • 18 hours ago
  • Rockledge, FL (16 miles from Melbourne, FL)
  • 18 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Melbourne, FL
  • 1 day ago
  • Melbourne, FL
  • 1 day ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...

Customer Care Representative

  • Melbourne, FL
  • 1 day ago
  • Melbourne, FL
  • 1 day ago

The CCR will learn and execute the complete call handling process, meet expected customer service levels, support business performance goals of the program by providing a full range customer service...

Dispensary Associate - Part-Time

  • Sebastian, FL (20 miles from Melbourne, FL)
  • 3 days ago
  • Sebastian, FL (20 miles from Melbourne, FL)
  • 3 days ago

Prior experience, preferably in retail and/or customer service area is a plus. Must have prior cash handling experience....

Customer Service Representative

  • W Melbourne, FL (7 miles from Melbourne, FL)
  • 7 days ago
  • W Melbourne, FL (7 miles from Melbourne, FL)
  • 7 days ago

The Customer Service Representative regularly communicates with internal and external customers of HomeTeam Pest Defense....

Retail Customer Service

  • Palm Bay, FL (2 miles from Melbourne, FL)
  • 12 days ago
  • Palm Bay, FL (2 miles from Melbourne, FL)
  • 12 days ago

Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...

Customer Service Representative

  • Rockledge, FL (16 miles from Melbourne, FL)
  • 13 days ago
  • Rockledge, FL (16 miles from Melbourne, FL)
  • 13 days ago

SUPERVISORY RESPONSIBILITIES: None MINIMUM QUALIFICATIONS: High School Diploma One year of customer service A combination of education, certification training, and/or experience may suffice for the...

Medical Equipment Customer Service Representative

  • Melbourne, FL
  • 15 days ago
  • Melbourne, FL
  • 15 days ago

For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....

Experienced Customer Service Representative

  • Sebastian, FL (20 miles from Melbourne, FL)
  • 20 days ago
  • Sebastian, FL (20 miles from Melbourne, FL)
  • 20 days ago

Experienced Customer Service Representative (Sebastian) LHP Family Enterprises, Inc compensation: This will depend on experience employment type: experience level: mid level job title: Customer Service...

Customer Service Associate

  • W Melbourne, FL (7 miles from Melbourne, FL)
  • 20 days ago
  • W Melbourne, FL (7 miles from Melbourne, FL)
  • 20 days ago

Job Title: Customer Service Associate Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast and...

Customer Care Representative II

  • Melbourne, FL
  • 27 days ago
  • Melbourne, FL
  • 27 days ago

The BAC CCR will learn and execute the complete call handling process, meet expected customer service levels, support business performance goals of the program by providing a full range dealer service...

Part Time Customer Service and Sales Associate

  • Melbourne, FL
  • 30+ days ago
  • Melbourne, FL
  • 30+ days ago

The Part Time Customer Service and Sales Associate is an essential member of the Hertz Local Edition team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our...

Pipeline-Customer Service Associate Representative

  • Melbourne, FL
  • 24 days ago
  • Melbourne, FL
  • 24 days ago

Service Skills (history of customer service exp) preferred Non-negotiable skills: must have basic computer understanding/skills Education High School diploma or equivalent EEO: Mindlance is an Equal...

Customer Care Representative - Current HFHP CSA only!

  • Rockledge, FL (16 miles from Melbourne, FL)
  • 26 days ago
  • Rockledge, FL (16 miles from Melbourne, FL)
  • 26 days ago

Assists with customer service walk-in members in a timely and efficient manner....

Demographic Data for Melbourne, FL

Moving to Melbourne, FL? Find some basic demographic data about Melbourne, FL below.


Local
National
166,746
5,493
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Melbourne, FL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Melbourne, FL offer the following education background
High School or GED
35.4%
Bachelor's Degree
24.9%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Melbourne, FL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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