Customer Service Jobs in Miami Beach, FL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Miami Gardens, FL (16 miles from Miami Beach, FL)
- 11 days ago
- Miami Gardens, FL (16 miles from Miami Beach, FL)
- 11 days ago
As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....
- Ft Lauderdale, FL (24 miles from Miami Beach, FL)
- 1 hour ago
- Ft Lauderdale, FL (24 miles from Miami Beach, FL)
- 1 hour ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Amazon Locker+ Customer Service Associate
- Cutler Bay, FL (16 miles from Miami Beach, FL)
- 1 hour ago
- Cutler Bay, FL (16 miles from Miami Beach, FL)
- 1 hour ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...
Customer Service Representative - French Speaking
- Miami, FL (3 miles from Miami Beach, FL)
- 2 hours ago
- Miami, FL (3 miles from Miami Beach, FL)
- 2 hours ago
The customer service rep is to coordinate treatment and provide authorizations/issue GOPs for members in Latin America, Europe, etc....
Customer Service Representative
- Fort Lauderdale, FL (24 miles from Miami Beach, FL)
- 13 hours ago
- Fort Lauderdale, FL (24 miles from Miami Beach, FL)
- 13 hours ago
Store 2707695: 901 W Sunrise Blvd, Fort Lauderdale, Florida 33311 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Freight Forwarding Operations and Customer Service Agent
- Miami, FL (3 miles from Miami Beach, FL)
- 14 hours ago
- Miami, FL (3 miles from Miami Beach, FL)
- 14 hours ago
The Freight Forwarding Operations and Customer Service Agent will build and maintain strong relationships with key customers, addressing their concerns, resolving issues and ensuring their satisfaction...
Customer Service Associate - Temporary
- Dania, FL (20 miles from Miami Beach, FL)
- 1 day ago
- Dania, FL (20 miles from Miami Beach, FL)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Experience Associate, Mall Del Norte - Full Time
- Miami, FL (3 miles from Miami Beach, FL)
- 1 day ago
- Miami, FL (3 miles from Miami Beach, FL)
- 1 day ago
Id : REQ_575455, Title : Retail Customer Experience Associate, Mall Del Norte - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...451,...
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Miami Beach, FL
- 1 day ago
- Miami Beach, FL
- 1 day ago
You're dedicated to selling and delivering a customer service experience that is unlike any other....
Retail Customer Experience Associate, Westland - Full Time
- Hialeah, FL (10 miles from Miami Beach, FL)
- 1 day ago
- Hialeah, FL (10 miles from Miami Beach, FL)
- 1 day ago
Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...
Customer Service Representative I
- Doral, FL (10 miles from Miami Beach, FL)
- 1 day ago
- Doral, FL (10 miles from Miami Beach, FL)
- 1 day ago
Experience: 2 years of customer service experience required. Prior Data Entry exposure. Bilingual English/ Spanish preferred....
Customer Service Representative, FSBO
- Miami, FL (3 miles from Miami Beach, FL)
- 2 days ago
- Miami, FL (3 miles from Miami Beach, FL)
- 2 days ago
Customer Service Representative Miami, FL Join Our FSBO Team as a Customer Service Representative! Do you thrive on helping customers and delivering exceptional service?...
Customer Service Representative
- Medley, FL (11 miles from Miami Beach, FL)
- 3 days ago
- Medley, FL (11 miles from Miami Beach, FL)
- 3 days ago
. - Position: 1stShift Customer Service Representative - Shift: 5:00am-1:30pm (Mon-Fri) - Pay: $20.50per hour....
Ramp Agent (Customer Service Agent) - FLL
- Fort Lauderdale, FL (24 miles from Miami Beach, FL)
- 3 days ago
- Fort Lauderdale, FL (24 miles from Miami Beach, FL)
- 3 days ago
Operate baggage scanners and computers to ensure baggage is routed accurately to the customer's destination. Scheduling is based on operational needs. Shifts range from early morning to overnight....
Warehouse Customer Service Representative
- Hialeah, FL (10 miles from Miami Beach, FL)
- 3 days ago
- Hialeah, FL (10 miles from Miami Beach, FL)
- 3 days ago
Maintains current and accurate procedure book which details the processing requirements for each account; prepares any report concerning customer services activities and performs other customer service...
Demographic Data for Miami Beach, FL
Moving to Miami Beach, FL? Find some basic demographic data about Miami Beach, FL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Miami Beach, FL
Highest Education Level
Customer Services in Miami Beach, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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