Customer Service Jobs in Naples, FL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Dispensary Associate - Part Time
- Barefoot Beach, FL (14 miles from Naples, FL)
- 1 day ago
- Barefoot Beach, FL (14 miles from Naples, FL)
- 1 day ago
Prior experience, preferably in retail and/or customer service area is a plus. Must have prior cash handling experience....
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Overview We are currently looking for a Customer Service Representative to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....
Float Customer Service Representative - Golisano Pediatric Specialties and Urgent Care - Naples
- Naples, FL
- 3 days ago
- Naples, FL
- 3 days ago
and Urgent Care in Naples is seeking a compassionate, motivated Float Customer Service Representative to join our team!...
Customer Service Representative - Registration Services - Coconut Point
- Estero, FL (18 miles from Naples, FL)
- 6 days ago
- Estero, FL (18 miles from Naples, FL)
- 6 days ago
to join our team as a Customer Service Representative in Outpatient Registration at our Coconut Point location....
Refer any unresolved issues to the Customer Service or Salon Support Manager for investigation and resolution....
Customer Service Representative - Lee Convenient Care - Travels 3 locations works weekends
- Estero, FL (18 miles from Naples, FL)
- 11 days ago
- Estero, FL (18 miles from Naples, FL)
- 11 days ago
The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department...
Customer Service Representative - Registration Services - Cardio - Med Records Focus
- Estero, FL (18 miles from Naples, FL)
- 11 days ago
- Estero, FL (18 miles from Naples, FL)
- 11 days ago
The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department...
Customer Service Representative I
- Marco Island, FL (15 miles from Naples, FL)
- 19 days ago
- Marco Island, FL (15 miles from Naples, FL)
- 19 days ago
GENERAL DESCRIPTION OF POSITION The Customer Service Representative (CSR) I is responsible for retaining existing relationships and establishing new deposit accounts by branch goals....
service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...
Pharmacy Customer Service Associate
- Marco Island, FL (15 miles from Naples, FL)
- 29 days ago
- Marco Island, FL (15 miles from Naples, FL)
- 29 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours...
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2550 Immokalee Rd, Naples, FL 34110...
- Marco Island, FL (15 miles from Naples, FL)
- 30+ days ago
- Marco Island, FL (15 miles from Naples, FL)
- 30+ days ago
Job Title: Customer Service Associate Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast and...
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Demographic Data for Naples, FL
Moving to Naples, FL? Find some basic demographic data about Naples, FL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Naples, FL
Highest Education Level
Customer Services in Naples, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- Texas Alcoholic Beverage Commission Certified
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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