Customer Service Jobs in Ocala, FL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Description This is a varied and highly responsible customer service position involving all elements of the Customer Service Representative I and II position....
Lead Customer Service Representative
- The Villages, FL (20 miles from Ocala, FL)
- 1 day ago
- The Villages, FL (20 miles from Ocala, FL)
- 1 day ago
Store 2707067: 2465 Burnsed Blvd, The Villages, Florida 32163 Availability - Shift/Days Full time Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer...
Store 2722051: 909 NE 28th St, Ocala, Florida 34470 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
U-Haul is in search of friendly, motivated people for the position of Storage Customer Service Representative....
- Ocala, FL
- 15 days ago
- Ocala, FL
- 15 days ago
If you live locally, enjoy retail/clerical/customer-service, and want to work for a great company, then we encourage you to submit your application for consideration....
- Oxford, FL (18 miles from Ocala, FL)
- 17 days ago
- Oxford, FL (18 miles from Ocala, FL)
- 17 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Job Title: Customer Service Associate Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast and...
Job Title: Customer Service Associate FT Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast...
- Lady Lake, FL (21 miles from Ocala, FL)
- 24 days ago
- Lady Lake, FL (21 miles from Ocala, FL)
- 24 days ago
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Ability to work at a...
Customer Service Representative
- The Villages, FL (20 miles from Ocala, FL)
- 30+ days ago
- The Villages, FL (20 miles from Ocala, FL)
- 30+ days ago
Spherion Staffing of Leesburg, Marion and Sumter County is looking for Customer Service Representatives to join a busy golf cart service department located in The Villages....
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Weirsdale, FL (17 miles from Ocala, FL)
- 60+ days ago
- Weirsdale, FL (17 miles from Ocala, FL)
- 60+ days ago
Store 2722105: 13873 SE Hwy 42, Weirsdale, Florida 32195 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Because of our heritage in the construction and aviation industry, we understand the importance of quality design, customer service, cost containment and on-time delivery....
Customer Service Representative (Clark's Employees)
- The Villages, FL (20 miles from Ocala, FL)
- 90+ days ago
- The Villages, FL (20 miles from Ocala, FL)
- 90+ days ago
Store 2707067: 2465 Burnsed Blvd, The Villages, Florida 32163 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Ocala, FL
Moving to Ocala, FL? Find some basic demographic data about Ocala, FL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Ocala, FL
Highest Education Level
Customer Services in Ocala, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reception
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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