Customer Service Jobs in Ocala, FL

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 27 Jobs

Veterinary Client Service Representative

  • The Villages, FL (20 miles from Ocala, FL)
  • 5 hours ago
  • The Villages, FL (20 miles from Ocala, FL)
  • 5 hours ago

VCA Buffalo Ridge Animal Hospital is seeking an experienced, full-time, caring, hardworking, and experienced Veterinary Receptionist to become part of our already incredible team! Candidates must...

Customer Service Representative

  • Ocala, FL
  • 4 days ago
  • Ocala, FL
  • 4 days ago

The candidates in these roles will be responsible for customer service that includes sales assistant responsibilities and occasional support with warehouse shipping/receiving....

Customer Service Associate

  • Lady Lake, FL (21 miles from Ocala, FL)
  • 5 days ago
  • Lady Lake, FL (21 miles from Ocala, FL)
  • 5 days ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...

Customer Accounts Advisor

  • Ocala, FL
  • 7 days ago
  • Ocala, FL
  • 7 days ago

service....

Customer Service Representative

  • Weirsdale, FL (17 miles from Ocala, FL)
  • 8 days ago
  • Weirsdale, FL (17 miles from Ocala, FL)
  • 8 days ago

Store 2722105: 13873 SE Hwy 42, Weirsdale, Florida 32195 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Pharmacy Customer Service Associate

  • Ocala, FL
  • 8 days ago
  • Ocala, FL
  • 8 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Dispensary Associate - Full Time

  • Summerfield, FL (13 miles from Ocala, FL)
  • 12 days ago
  • Summerfield, FL (13 miles from Ocala, FL)
  • 12 days ago

Prior experience, preferably in retail and/or customer service area is a plus. Must have prior cash handling experience....

Customer Service Representative - 440 Required

  • The Villages, FL (20 miles from Ocala, FL)
  • 12 days ago
  • The Villages, FL (20 miles from Ocala, FL)
  • 12 days ago

The Baldwin Group is an award-winning entrepreneur-led and inspired insurance brokerage firm delivering expertly crafted Commercial Insurance and Risk Management, Private Insurance and Risk...

(Onsite Only) Customer Service Representative

  • Ocala, FL
  • 18 days ago
  • Ocala, FL
  • 18 days ago

Onsite Only) Customer Service Representative Job Category: Operations Requisition Number: ONSIT001527 Posting Details Posted: March 24, 2025 Full-Time Locations 1 location Ocala, FL 34470, USA Job Details...

Veterinary Client Service Representative, Part-Time

  • Ocala, FL
  • 19 days ago
  • Ocala, FL
  • 19 days ago

Classification Title: OPS Veterinary Client Service Representative Job Description: The UF Pet Emergency Treatment Services in Ocala Florida is seeking a part- time Client Service Representative...

Dispensary Associate - GrowHealthy (Ocala)

  • Ocala, FL
  • 20 days ago
  • Ocala, FL
  • 20 days ago

Exceptional interpersonal skills with a passion for delivering top-notch customer service. Ability to work independently, coordinate multiple tasks, and prioritize work effectively....

Customer Service Associate - Temporary

  • Ocala, FL
  • 21 days ago
  • Ocala, FL
  • 21 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Lady Lake, FL (21 miles from Ocala, FL)
  • 30+ days ago
  • Lady Lake, FL (21 miles from Ocala, FL)
  • 30+ days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Lead Customer Service Representative

  • Ocala, FL
  • 30+ days ago
  • Ocala, FL
  • 30+ days ago

Store 2722051: 909 NE 28th St, Ocala, Florida 34470 Availability - Shift/Days Full time Overnight Shift Lead Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative (Sr. Loan Consultant)

  • Ocala, FL
  • 21 days ago
  • Ocala, FL
  • 21 days ago

Ensure a high quality of customer service. All other duties as assigned....

Demographic Data for Ocala, FL

Moving to Ocala, FL? Find some basic demographic data about Ocala, FL below.


Local
National
242,945
5,846
Large

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Ocala, FL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Ocala, FL offer the following education background
High School or GED
35.4%
Bachelor's Degree
24.9%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Ocala, FL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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