Customer Service Jobs in Ocala, FL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Veterinary Client Service Representative
- The Villages, FL (20 miles from Ocala, FL)
- 5 hours ago
- The Villages, FL (20 miles from Ocala, FL)
- 5 hours ago
VCA Buffalo Ridge Animal Hospital is seeking an experienced, full-time, caring, hardworking, and experienced Veterinary Receptionist to become part of our already incredible team! Candidates must...
The candidates in these roles will be responsible for customer service that includes sales assistant responsibilities and occasional support with warehouse shipping/receiving....
- Lady Lake, FL (21 miles from Ocala, FL)
- 5 days ago
- Lady Lake, FL (21 miles from Ocala, FL)
- 5 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
service....
Customer Service Representative
- Weirsdale, FL (17 miles from Ocala, FL)
- 8 days ago
- Weirsdale, FL (17 miles from Ocala, FL)
- 8 days ago
Store 2722105: 13873 SE Hwy 42, Weirsdale, Florida 32195 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Dispensary Associate - Full Time
- Summerfield, FL (13 miles from Ocala, FL)
- 12 days ago
- Summerfield, FL (13 miles from Ocala, FL)
- 12 days ago
Prior experience, preferably in retail and/or customer service area is a plus. Must have prior cash handling experience....
Customer Service Representative - 440 Required
- The Villages, FL (20 miles from Ocala, FL)
- 12 days ago
- The Villages, FL (20 miles from Ocala, FL)
- 12 days ago
The Baldwin Group is an award-winning entrepreneur-led and inspired insurance brokerage firm delivering expertly crafted Commercial Insurance and Risk Management, Private Insurance and Risk...
Onsite Only) Customer Service Representative Job Category: Operations Requisition Number: ONSIT001527 Posting Details Posted: March 24, 2025 Full-Time Locations 1 location Ocala, FL 34470, USA Job Details...
Classification Title: OPS Veterinary Client Service Representative Job Description: The UF Pet Emergency Treatment Services in Ocala Florida is seeking a part- time Client Service Representative...
Exceptional interpersonal skills with a passion for delivering top-notch customer service. Ability to work independently, coordinate multiple tasks, and prioritize work effectively....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Lady Lake, FL (21 miles from Ocala, FL)
- 30+ days ago
- Lady Lake, FL (21 miles from Ocala, FL)
- 30+ days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Store 2722051: 909 NE 28th St, Ocala, Florida 34470 Availability - Shift/Days Full time Overnight Shift Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Ensure a high quality of customer service. All other duties as assigned....
Demographic Data for Ocala, FL
Moving to Ocala, FL? Find some basic demographic data about Ocala, FL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Ocala, FL
Highest Education Level
Customer Services in Ocala, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- Texas Alcoholic Beverage Commission Certified
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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