Customer Service Jobs in Orlando, FL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Associate Gold Customer Service Representative Bilingual Spanish & English
- Liberty Mutual Insurance
- Heathrow, FL (15 miles from Orlando, FL)
- 10 days ago
- Liberty Mutual Insurance
- Heathrow, FL (15 miles from Orlando, FL)
- 10 days ago
A minimum of 6 months related work experience is required with customer service experience preferred....
Licensed Customer Service Representative
- Liberty Mutual Insurance
- Lake Mary, FL (15 miles from Orlando, FL)
- 13 days ago
- Liberty Mutual Insurance
- Lake Mary, FL (15 miles from Orlando, FL)
- 13 days ago
Qualifications Associates degree and 1+ year Insurance experience preferred. 3-5 years related Customer Service experience is required....
Remote WorkAs a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
/21677/track.gif&z=8&s=RTL&ih_t=5%2F9%2F2025+1%3A02%3A05+PM&utm_medium=internal%20referrer&utm_campaign=selectquote-insurance-services---ceda-profile&utm_content=selectquote-insurance-services&utm_term=sf_serp_searchresults_position_5&dt=Desktop)
Bilingual Customer Service Representative (English/Spanish)
- Orlando, FL
- 1 day ago
- Orlando, FL
- 1 day ago
['Allsup Employment Services', '3.9', 'Bilingual Customer Service Representative (English/Spanish)', 'Easy Apply', 'Orlando, FL', '', '$17.00 - $18.00', '\xa0', 'Per Hour', '\xa0', '(Employer est.)'...
- Winter Garden, FL (12 miles from Orlando, FL)
- 1 day ago
- Winter Garden, FL (12 miles from Orlando, FL)
- 1 day ago
Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...
- Winter Garden, FL (12 miles from Orlando, FL)
- 1 day ago
- Winter Garden, FL (12 miles from Orlando, FL)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
The Customer Service Representative regularly communicates with internal and external customers of HomeTeam Pest Defense....
' service or billing complaints by performing activities such as exchangingmerchandise, refunding money, or adjusting bills; Review insurance policy terms to determine whether a particular loss is covered...
Previous experience within customer service within a manufacturing / production environment would be a plus....
Retail Customer Service Associate
- Altamonte Springs, FL (8 miles from Orlando, FL)
- 2 days ago
- Altamonte Springs, FL (8 miles from Orlando, FL)
- 2 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Associate - Temporary
- Ocoee, FL (9 miles from Orlando, FL)
- 2 days ago
- Ocoee, FL (9 miles from Orlando, FL)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Altamonte Springs, FL (8 miles from Orlando, FL)
- 2 days ago
- Altamonte Springs, FL (8 miles from Orlando, FL)
- 2 days ago
Provide customer service and receive and accurately record all City revenues....
Prior experience, preferably in retail and/or customer service area is a plus. Must have prior cash handling experience....
Sales & Customer Service Associate
- Winter Park, FL (3 miles from Orlando, FL)
- 3 days ago
- Winter Park, FL (3 miles from Orlando, FL)
- 3 days ago
Training to help you grow and refine your sales and customer service skills. Job ID 2025-238283...
Demographic Data for Orlando, FL
Moving to Orlando, FL? Find some basic demographic data about Orlando, FL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Orlando, FL
Highest Education Level
Customer Services in Orlando, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »