Customer Service Jobs in Orlando, FL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Answer customer service calls within the first three rings....
- Kissimmee, FL (16 miles from Orlando, FL)
- 6 days ago
- Kissimmee, FL (16 miles from Orlando, FL)
- 6 days ago
guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route...
- Altamonte Springs, FL (8 miles from Orlando, FL)
- 2 hours ago
- Altamonte Springs, FL (8 miles from Orlando, FL)
- 2 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 11920 Narcoossee Rd, Orlando, FL...
/18968/363f075f-c1dd-41b5-93de-89adf9708427.png&z=8&s=RTL&ih_t=5%2F27%2F2025+11%3A02%3A58+PM&utm_medium=internal%20referrer&utm_campaign=internal---online-course-library&utm_content=ihire&utm_term=sf_serp_searchresults_position_5&dt=Desktop)
- Lake Mary, FL (15 miles from Orlando, FL)
- 5 hours ago
- Lake Mary, FL (15 miles from Orlando, FL)
- 5 hours ago
Job Title: Customer Service Associate Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast and...
Pharmacy Customer Service Associate
- Winter Park, FL (3 miles from Orlando, FL)
- 15 hours ago
- Winter Park, FL (3 miles from Orlando, FL)
- 15 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Winter Garden, FL (12 miles from Orlando, FL)
- 1 day ago
- Winter Garden, FL (12 miles from Orlando, FL)
- 1 day ago
Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...
Customer Service Representative
- Kissimmee, FL (16 miles from Orlando, FL)
- 2 days ago
- Kissimmee, FL (16 miles from Orlando, FL)
- 2 days ago
Customer Service Representative Location: On Site in Kissimmee, FL, 34741 $19-21 Hourly Based On Experience Looking to HIRE RIGHT AWAY!!...
Customer Service Representative
- Apopka, FL (11 miles from Orlando, FL)
- 3 days ago
- Apopka, FL (11 miles from Orlando, FL)
- 3 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Celebration, FL (21 miles from Orlando, FL)
- 3 days ago
- Celebration, FL (21 miles from Orlando, FL)
- 3 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Representative
- Sanford, FL (20 miles from Orlando, FL)
- 4 days ago
- Sanford, FL (20 miles from Orlando, FL)
- 4 days ago
Store 2722049: 4140 E 46 SR, Sanford, Florida 32771 Availability - Shift/Days Part time Day Shift - Evenings Shift Customer Service Representative We want you to join our team as a Customer Service...
The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and...
.-2 Date Posted: 22 May 2025 Company: Hilton Grand Vacations Location: Orlando, Florida Salary: On Application Sector: Call Centre / Customer Service Job Type: Permanent Job Description Job Description...
Customer Service Representative
- Maitland, FL (5 miles from Orlando, FL)
- 5 days ago
- Maitland, FL (5 miles from Orlando, FL)
- 5 days ago
Customer Service Representative Location: Orlando, Florida | Hybrid Job Type: Full-Time Pay: $18 - 19/hr About the Role: We're looking for a friendly, detail-oriented Customer Service Representative...
There are three (3) classifications or levels of the Customer Service Representative/Specialist position....
Demographic Data for Orlando, FL
Moving to Orlando, FL? Find some basic demographic data about Orlando, FL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Orlando, FL
Highest Education Level
Customer Services in Orlando, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »