Customer Service Jobs in West Palm Beach, FL

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 53 Jobs

Customer Service Representative (CSR)

  • Jupiter, FL (15 miles from West Palm Beach, FL)
  • 7 hours ago
  • Jupiter, FL (15 miles from West Palm Beach, FL)
  • 7 hours ago

If you have a relentless mindset for excellence in customer service, consider joining us at our site in Jupiter, Georgia....

Pharmacy Customer Service Associate

  • Boynton Beach, FL (13 miles from West Palm Beach, FL)
  • 18 hours ago
  • Boynton Beach, FL (13 miles from West Palm Beach, FL)
  • 18 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Relations Specialist I-III Career Path

  • Boynton Beach, FL (13 miles from West Palm Beach, FL)
  • 20 hours ago
  • Boynton Beach, FL (13 miles from West Palm Beach, FL)
  • 20 hours ago

Coordinates resolution of all customer service complaints regarding waste containers. Utilizes the GIS mapping tool to look up sanitation service days and inform residents....

Customer Service Associate Job Boynton Beach, FL

  • Boynton Beach, FL (13 miles from West Palm Beach, FL)
  • 1 day ago
  • Boynton Beach, FL (13 miles from West Palm Beach, FL)
  • 1 day ago

Bring JOY to YOUR Journey and ap ply today for our full-time Customer Service Associate position!...

Customer Service Representative

  • West Palm Beach, FL
  • 1 day ago
  • West Palm Beach, FL
  • 1 day ago

The Job The Customer Service Representative (CSR) empowers our customers to build, manage and grow successful landscape businesses, by generously sharing product knowledge, providing recommendations...

Customer Service Associate - Temporary

  • West Palm Beach, FL
  • 1 day ago
  • West Palm Beach, FL
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Bilingual Customer Service Representative

  • Boca Raton, FL (24 miles from West Palm Beach, FL)
  • 1 day ago
  • Boca Raton, FL (24 miles from West Palm Beach, FL)
  • 1 day ago

A client located in Boca Raton, FL is seeking a bilingual Customer Service Representative to join their team in the automotive industry....

Customer Service Representative Be the Voice of Our Moving Company!

  • West Palm Beach, FL
  • 1 day ago
  • West Palm Beach, FL
  • 1 day ago

Customer service experience preferred. Positive, solutions-oriented attitude. Start your new career with a company that values your talents....

Customer Service Associate

  • West Palm Beach, FL
  • 1 day ago
  • West Palm Beach, FL
  • 1 day ago

Job Title: Customer Service Associate Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast and...

Customer Service Representative, Aquatics

  • Wellington, FL (8 miles from West Palm Beach, FL)
  • 1 day ago
  • Wellington, FL (8 miles from West Palm Beach, FL)
  • 1 day ago

JOB SUMMARY: Performs entry level customer service work for the Village of Wellington (Village)....

Customer service representative / part delivery - Loxahatchee, FL

  • Loxahatchee, FL (22 miles from West Palm Beach, FL)
  • 1 day ago
  • Loxahatchee, FL (22 miles from West Palm Beach, FL)
  • 1 day ago

Customer service representative / part delivery (Full Time) Purpose: Generate new business....

Customer Service Representative

  • Lake Worth, FL (6 miles from West Palm Beach, FL)
  • 1 day ago
  • Lake Worth, FL (6 miles from West Palm Beach, FL)
  • 1 day ago

Hospitality Management; Ability to work under pressure in a fast-paced environment and adapt to changingpriorities; Problem-solving and troubleshooting abilities to resolve Guest Level 1 technical...

Customer Service Associate

  • Royal Palm Beach, FL (8 miles from West Palm Beach, FL)
  • 1 day ago
  • Royal Palm Beach, FL (8 miles from West Palm Beach, FL)
  • 1 day ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...

Dispensary Associate - Part Time

  • Boynton Beach, FL (13 miles from West Palm Beach, FL)
  • 1 day ago
  • Boynton Beach, FL (13 miles from West Palm Beach, FL)
  • 1 day ago

Prior experience, preferably in retail and/or customer service area is a plus. Must have prior cash handling experience....

Customer Service Representative

  • West Palm Beach, FL
  • 3 days ago
  • West Palm Beach, FL
  • 3 days ago

Desired Skills and Experience call center customer service...

Demographic Data for West Palm Beach, FL

Moving to West Palm Beach, FL? Find some basic demographic data about West Palm Beach, FL below.


Local
National
384,586
13,067
Large

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in West Palm Beach, FL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in West Palm Beach, FL offer the following education background
High School or GED
35.4%
Bachelor's Degree
24.9%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in West Palm Beach, FL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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