Customer Service Jobs in Kapolei, HI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Honolulu, HI (15 miles from Kapolei, HI)
- 6 hours ago
- Honolulu, HI (15 miles from Kapolei, HI)
- 6 hours ago
We are looking for a reliable "Customer Service Representative" to join our team....
Customer Service Representative - Japanese Interpreter
- Honolulu, HI (15 miles from Kapolei, HI)
- 23 hours ago
- Honolulu, HI (15 miles from Kapolei, HI)
- 23 hours ago
Customer Service Representative Interpreter - Japanese language As the face of our customer, here’s what you will do: Whether our customers are traveling for business or pleasure, you are the professional...
Customer Service Representative
- Honolulu, HI (15 miles from Kapolei, HI)
- 1 day ago
- Honolulu, HI (15 miles from Kapolei, HI)
- 1 day ago
Preferably, all calls will be responded to and/or returned within the business day. + Maintain departmental standard of answering and resolving inbound customer service daily + Maintain Customer Service...
- Honolulu, HI (15 miles from Kapolei, HI)
- 2 days ago
- Honolulu, HI (15 miles from Kapolei, HI)
- 2 days ago
Minimum of 3-5 years customer service / sales experience. Automotive Industry experience is a plus. Strong decision-making skills. Ability to work well and quickly under pressure....
Virtual Customer Experience Associate - Remote in Hawaii HI Only
- Ewa Beach, HI (4 miles from Kapolei, HI)
- 2 days ago
- Ewa Beach, HI (4 miles from Kapolei, HI)
- 2 days ago
service experience....
Customer Service Representative $19/hr Join Our Team
- Honolulu, HI (15 miles from Kapolei, HI)
- 3 days ago
- Honolulu, HI (15 miles from Kapolei, HI)
- 3 days ago
Were looking for a dependable, organized, and friendly customer service representative to support our service department....
Customer Service Associate (HELE Salt Lake Full-Time)
- Honolulu, HI (15 miles from Kapolei, HI)
- 4 days ago
- Honolulu, HI (15 miles from Kapolei, HI)
- 4 days ago
Date: May 19, 2025 Location: Honolulu (HELE Salt Lake), HI, US, 96818 Job Function: Retail Requisition Number: 5343 Customer Service Associate (HELE Salt Lake | Full-Time) HELE Customer Service Associate...
Customer Experience Associate- HMSA (Remote, must reside in Hawaii)
- Ewa Beach, HI (4 miles from Kapolei, HI)
- 4 days ago
- Ewa Beach, HI (4 miles from Kapolei, HI)
- 4 days ago
Other Job Requirements Responsibilities 1- 2 or more years of customer service experience. Must be able to talk and type simultaneously, with attention to detail....
Remote WorkCustomer Service Representative - Ala Moana
- Kunia, HI (3 miles from Kapolei, HI)
- 7 days ago
- Kunia, HI (3 miles from Kapolei, HI)
- 7 days ago
This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and friendly...
The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and...
Customer Service Representative
- Fort Shafter, HI (12 miles from Kapolei, HI)
- 9 days ago
- Fort Shafter, HI (12 miles from Kapolei, HI)
- 9 days ago
Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect and optimize businesses of all types and sizes. More than 13,000...
Customer Service Associate - Customer Service
- Honolulu, HI (15 miles from Kapolei, HI)
- 9 days ago
- Honolulu, HI (15 miles from Kapolei, HI)
- 9 days ago
The Urban Farmer Store, a partner of Heritage Landscape Supply is seeking a self-motivated, customer service-oriented individual for a Counter Sales-Customer Service role....
Material Customer Service Associate
- Honolulu, HI (15 miles from Kapolei, HI)
- 9 days ago
- Honolulu, HI (15 miles from Kapolei, HI)
- 9 days ago
Demonstrates exceptional customer service with variety of internal and external customers. Acts as effective resource and liaison for Material Services....
Customer Service Associate (HELE Nanakuli Part-Time)
- Waianae, HI (7 miles from Kapolei, HI)
- 10 days ago
- Waianae, HI (7 miles from Kapolei, HI)
- 10 days ago
Date: May 13, 2025 Location: Waianae (HELE Nanakuli), HI, US, 96792 Job Function: Retail Requisition Number: 5337 Customer Service Associate (HELE Nanakuli | Part-Time) HELE Customer Service Associate...
Retail Customer Service Associate
- Honolulu, HI (15 miles from Kapolei, HI)
- 12 days ago
- Honolulu, HI (15 miles from Kapolei, HI)
- 12 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 750 Keeaumoku St, Honolulu, HI 96814...
Demographic Data for Kapolei, HI
Moving to Kapolei, HI? Find some basic demographic data about Kapolei, HI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Kapolei, HI
Highest Education Level
Customer Services in Kapolei, HI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Forklift
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles

Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »