Customer Service Jobs in Collinsville, IL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Fairview Heights, IL (6 miles from Collinsville, IL)
- 45+ days ago
- Fairview Heights, IL (6 miles from Collinsville, IL)
- 45+ days ago
guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route...
Work from Home: Customer Service Representative (Healthcare)
- Saint Louis, MO (12 miles from Collinsville, IL)
- 7 hours ago
- Saint Louis, MO (12 miles from Collinsville, IL)
- 7 hours ago
Minimum of 1 year at a single job, preferably in customer service. Reliable attendance, with no absences in the first 90 days. Typing at least 25 WPM....
Remote WorkRetail Customer Service Associate
- Saint Louis, MO (12 miles from Collinsville, IL)
- 2 hours ago
- Saint Louis, MO (12 miles from Collinsville, IL)
- 2 hours ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 4512 Lemay Ferry Rd, Saint Louis...
Customer Service Representative - Part-time PRN
- Granite City, IL (7 miles from Collinsville, IL)
- 9 hours ago
- Granite City, IL (7 miles from Collinsville, IL)
- 9 hours ago
at Chestnut Health Systems in Granite City, Illinois, United States Job Description Overview : Have strong customer service and business office skills?...
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Customer Service Representative
- Bridgeton, MO (24 miles from Collinsville, IL)
- 10 hours ago
- Bridgeton, MO (24 miles from Collinsville, IL)
- 10 hours ago
**Qualifications** + High School Diploma required + 1+ year Customer Service Experience + Work effectively in diverse team and fast paced environment. + Ability to successfully manage multiple, competing...
Customer Service Representative
- Alton, IL (19 miles from Collinsville, IL)
- 1 day ago
- Alton, IL (19 miles from Collinsville, IL)
- 1 day ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Cottage Hills, IL (16 miles from Collinsville, IL)
- 1 day ago
- Cottage Hills, IL (16 miles from Collinsville, IL)
- 1 day ago
Store 4701342: 13 S Stanley Rd, Cottage Hills, Illinois 62018 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, Evenings
- Edwardsville, IL (11 miles from Collinsville, IL)
- 1 day ago
- Edwardsville, IL (11 miles from Collinsville, IL)
- 1 day ago
Store 4701599: 629 W Schwarz St, Edwardsville, Illinois 62025 Availability - Shift/Days Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, Weekends
- Edwardsville, IL (11 miles from Collinsville, IL)
- 1 day ago
- Edwardsville, IL (11 miles from Collinsville, IL)
- 1 day ago
Store 4701599: 629 W Schwarz St, Edwardsville, Illinois 62025 Availability - Shift/Days Part time Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative, FT Evenings
- Bridgeton, MO (24 miles from Collinsville, IL)
- 2 days ago
- Bridgeton, MO (24 miles from Collinsville, IL)
- 2 days ago
Store 4701615: 11201 Old Saint Charles Rd, Bridgeton, Missouri 63044 Availability - Shift/Days Full time Evenings Shift Customer Service Representative We want you to join our team as a Customer Service...
Medical Equipment Customer Service Representative
- O Fallon, IL (7 miles from Collinsville, IL)
- 2 days ago
- O Fallon, IL (7 miles from Collinsville, IL)
- 2 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Customer Service Representative
- Saint Louis, MO (12 miles from Collinsville, IL)
- 2 days ago
- Saint Louis, MO (12 miles from Collinsville, IL)
- 2 days ago
As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred Safe, secure...
Customer Service Representative, Evenings
- Belleville, IL (15 miles from Collinsville, IL)
- 3 days ago
- Belleville, IL (15 miles from Collinsville, IL)
- 3 days ago
Store 4701461: 1800 Lebanon Ave, Belleville, Illinois 62221 Availability - Shift/Days Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, Days
- Belleville, IL (15 miles from Collinsville, IL)
- 3 days ago
- Belleville, IL (15 miles from Collinsville, IL)
- 3 days ago
Store 4701461: 1800 Lebanon Ave, Belleville, Illinois 62221 Availability - Shift/Days Day Shift - All Days Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, Overnights
- Belleville, IL (15 miles from Collinsville, IL)
- 3 days ago
- Belleville, IL (15 miles from Collinsville, IL)
- 3 days ago
Store 4701361: 300 S Green Mount Rd, Belleville, Illinois 62221 Availability - Shift/Days Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Collinsville, IL
Moving to Collinsville, IL? Find some basic demographic data about Collinsville, IL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Collinsville, IL
Highest Education Level
Customer Services in Collinsville, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Complaint Resolution
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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