Customer Service Jobs in Lawrence, KS

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-14 of 14 Jobs

Customer Service Associate - Temporary

  • Leavenworth, KS (21 miles from Lawrence, KS)
  • 2 days ago
  • Leavenworth, KS (21 miles from Lawrence, KS)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Olathe, KS (23 miles from Lawrence, KS)
  • 3 days ago
  • Olathe, KS (23 miles from Lawrence, KS)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Olathe, KS (23 miles from Lawrence, KS)
  • 4 days ago
  • Olathe, KS (23 miles from Lawrence, KS)
  • 4 days ago

As the name suggests, your main priority is to provide great customer service....

Full Time Customer Service Representative

  • Olathe, KS (23 miles from Lawrence, KS)
  • 6 days ago
  • Olathe, KS (23 miles from Lawrence, KS)
  • 6 days ago

The Customer Service Representative is part of a job progression that includes Customer Service Representative I, II, III....

Savers / Value Village Careers - Customer Service Associate

  • Olathe, KS (23 miles from Lawrence, KS)
  • 9 days ago
  • Olathe, KS (23 miles from Lawrence, KS)
  • 9 days ago

We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: The opportunity to celebrate uniqueness....

Customer Service Representative

  • Olathe, KS (23 miles from Lawrence, KS)
  • 16 days ago
  • Olathe, KS (23 miles from Lawrence, KS)
  • 16 days ago

As a Customer Service Representative, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution....

Retail Customer Service Associate

  • Olathe, KS (23 miles from Lawrence, KS)
  • 17 days ago
  • Olathe, KS (23 miles from Lawrence, KS)
  • 17 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Representative, Patient Accounts, FT Days

  • Lawrence, KS
  • 18 days ago
  • Lawrence, KS
  • 18 days ago

The Customer Service Representative handles all patient inquiries via telephone or walk-ins....

Customer Service Representative (Priority 1)

  • Olathe, KS (23 miles from Lawrence, KS)
  • 30+ days ago
  • Olathe, KS (23 miles from Lawrence, KS)
  • 30+ days ago

TEKsystems Customer Service Representative (Priority 1) in OLATHE , Kansas TEKsystems is actively hiring for customer service representatives for a reputable manufacturing company in Olathe, Kansas!...

Financial Center Client Service Representative - Olathe area

  • Olathe, KS (23 miles from Lawrence, KS)
  • 30+ days ago
  • Olathe, KS (23 miles from Lawrence, KS)
  • 30+ days ago

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and...

Customer Service Representative

  • Olathe, KS (23 miles from Lawrence, KS)
  • 30+ days ago
  • Olathe, KS (23 miles from Lawrence, KS)
  • 30+ days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Retail Customer Service Cashier

  • Tecumseh, KS (19 miles from Lawrence, KS)
  • 45+ days ago
  • Tecumseh, KS (19 miles from Lawrence, KS)
  • 45+ days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Customer Service Representative

  • Bonner Springs, KS (15 miles from Lawrence, KS)
  • 60+ days ago
  • Bonner Springs, KS (15 miles from Lawrence, KS)
  • 60+ days ago

High School Diploma or GED equivalent Basic math skills Experience working in a technical or industrial organization, providing customer service and inside sales support is preferred Excellent computer...

Sales & Customer Service Associate

  • Lawrence, KS
  • 60+ days ago
  • Lawrence, KS
  • 60+ days ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Demographic Data for Lawrence, KS

Moving to Lawrence, KS? Find some basic demographic data about Lawrence, KS below.


Local
National
101,307
2,457
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Title Synonyms

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Salary for Customer Service Jobs in Lawrence, KS

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Lawrence, KS offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.2%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Lawrence, KS
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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