Customer Service Jobs in Shawnee, KS
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Independence, MO (16 miles from Shawnee, KS)
- 19 hours ago
- Independence, MO (16 miles from Shawnee, KS)
- 19 hours ago
service....
- Gardner, KS (19 miles from Shawnee, KS)
- 1 day ago
- Gardner, KS (19 miles from Shawnee, KS)
- 1 day ago
. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...
Pharmacy Customer Service Representative - (Leawood, KS)
- Overland Park, KS (15 miles from Shawnee, KS)
- 1 day ago
- Overland Park, KS (15 miles from Shawnee, KS)
- 1 day ago
The main responsibility of the Customer Service Representative is to correspond with patients, caregivers and team members....
Customer Service Representative
- Kansas City, MO (7 miles from Shawnee, KS)
- 1 day ago
- Kansas City, MO (7 miles from Shawnee, KS)
- 1 day ago
Customer Service Agents and/or Dispatchers Needed: Starting at $14-$16 hourly based on experience! Looking for advancement and a raise?...
Retail Customer Service Associate II
- Merriam, KS (1 mile from Shawnee, KS)
- 1 day ago
- Merriam, KS (1 mile from Shawnee, KS)
- 1 day ago
QUALIFICATIONS • 1 year sales or customer service experience preferred • High School Diploma or equivalent...
Customer Service Representative
- Leavenworth, KS (19 miles from Shawnee, KS)
- 3 days ago
- Leavenworth, KS (19 miles from Shawnee, KS)
- 3 days ago
As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred Safe, secure...
Customer Service Representative - FT
- Kansas City, MO (7 miles from Shawnee, KS)
- 3 days ago
- Kansas City, MO (7 miles from Shawnee, KS)
- 3 days ago
service....
Customer Service Representative - UniFirst
- Kansas City, MO (7 miles from Shawnee, KS)
- 4 days ago
- Kansas City, MO (7 miles from Shawnee, KS)
- 4 days ago
UniFirst is seeking a dedicated Customer Service Representative to join our team....
Customer Service Representative (Priority 1)
- Olathe, KS (11 miles from Shawnee, KS)
- 5 days ago
- Olathe, KS (11 miles from Shawnee, KS)
- 5 days ago
Other duties as assigned Skills foodservice, customer service, food prep, data entry, service, Call Center, Client Services Rep, Work orders, Order Entry Top Skills Details foodservice,customer service...
Customer service experience. Proofreading, editing, attention to detail. Word, Excel, PowerPoint, Access....
Customer Relations Specialist Float
- Raymore, MO (20 miles from Shawnee, KS)
- 5 days ago
- Raymore, MO (20 miles from Shawnee, KS)
- 5 days ago
service required....
Customer Service Representative
- Independence, MO (16 miles from Shawnee, KS)
- 5 days ago
- Independence, MO (16 miles from Shawnee, KS)
- 5 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Kansas City, MO (7 miles from Shawnee, KS)
- 5 days ago
- Kansas City, MO (7 miles from Shawnee, KS)
- 5 days ago
service experience Ability to read, write, and communicate clearly in English Commitment to excellent customer service PREFERRED REQUIREMENTS 1 year of medical or dental reception experience Some college...
Rental Car Customer Service Agent
- Kansas City, MO (7 miles from Shawnee, KS)
- 5 days ago
- Kansas City, MO (7 miles from Shawnee, KS)
- 5 days ago
Assist customers by effectively resolving all customer service issues....
Customer Service Representative
- Leavenworth, KS (19 miles from Shawnee, KS)
- 6 days ago
- Leavenworth, KS (19 miles from Shawnee, KS)
- 6 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Demographic Data for Shawnee, KS
Moving to Shawnee, KS? Find some basic demographic data about Shawnee, KS below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Shawnee, KS
Highest Education Level
Customer Services in Shawnee, KS offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- Texas Alcoholic Beverage Commission Certified
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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